DaBus2 - The Oahu Bus App Reviews

DaBus2 - The Oahu Bus App Reviews

Published by on 2023-01-25

🏷️ About: No more getting caught in the rain waiting for the bus! No more scratching your head and wondering if you had missed the bus! No more guessing when the next bus will arrive. The DaBus app takes the guesswork out of catching the bus on the island of Oahu.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
53.3%

🙄💅🫥 Neutral
23.8%

😎👌🔥 Positive experience
22.8%

~ from Justuseapp.com NLP analysis of 300 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides bus arrival times and tracking information

- Can save favorite stops for easy access

- Has the potential to be useful on good traffic days



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

2.7 out of 5

Never consistent functionality

2022-05-22

I am amazed how messed up DaBus2 is. I really don’t understand how off DaBus2 is. I catch the 51 because I life in mililani and work on Waipio side. The route 51 is always messed up. The advice is to be there 10 minutes before the arrival of the bus but there are time jumps. Sometimes it will say 15 minutes so o leave my house then after a minute passes it will say arrived. There are also a lot of times that the bus disappears off DaBus2 but disappears without showing up but the bus comes 10 minutes after. Today the bus was suppose to come at 1149, I left my house at 11:30 because the busses are way worse with timing later in the day. Bus disappeared then came at 12:06. Is this what we should expect? You can’t even ask for an explanation if the bus is late because if you call the bus company and the driver turns off gps they can’t give you any information besides the info that you would look up on DaBus2 or on the hea site. If you want to make a complaint you have to call a different number (no they can’t connect you I asked). It’s really a shame to think how disfunctional the bus company allows things to work. Idk if anyone else experiences this but share if you do. I will be sharing a bunch of experiences on my social media you should too.

One star

2022-06-23

There were times when DaBus app showed no connection or tracker to all the buses. Some times they were inaccurate which is to me alright because it’s still new technology but like come on if I’m expecting a bus it shouldn’t disappear when I check again! The only thing that pisses me off in DaBus2 are that red mark symbol on the bus which signifies no connection and the lack of connectivity to buses.

Not helpful to new people

2022-07-24

Just moved here from Alaska and excited to have public transportation. Downloaded DaBus2 and quickly realized the only thing I can look up is scheduled times for bus stops. Nothing to plan the day, I have an appointment at the university and can’t tell how long the bus ride will take so I have no idea which pick up time to make.
Pretty disappointing!
I’ve used public transportation when traveling in New York, New Jersey and elsewhere and was always able to plan trips with the information in their bus apps. This one has a lot of improvements to be made.

You guys need to read this

2022-08-25

It’s 547am and I’ve been waiting at this stop for 20m as I write this. I was supposed to be at work by 6am and the bus was scheduled to arrive at 526a. DaBus2 doesn’t tell me the that the scheduled bus is running late, arrived early or is not coming at all so I can make alternate plans at another bus stop. After repeatedly checking the gps tracker and getting “no GPS”, I just now got notification that the bus (due to running late or early, I guess) picked up far further down the line. What was once a very useful app for your commuters is no longer the case😖☹️☹️☹️

Da bus 2 is straight trash

2022-09-26

I had the original Da Bus app before and granted it had its issues but now trying to find a bus stop to a part of the island or to a different city without knowing the rout me number or being able to select a bus stop to where you’re trying to go is freaking irraz and annoying. The first app was way more useful and easier to use. So I’m giving this version of DaBus2 1 Star, please listen to the consumers and users of DaBus2 and try to make this easier to use and easier to navigate and get to where we need.

Fix the glitch

2022-10-27

for the past couple days the bus won’t load the real-time arrivals and now the bus that a catch every morning isn’t showing up and i can’t see why. there was no warning or report that the bus times we’re going to change now i have to get on another bus and transfer before i can’t get to the transit center to then transfer on others buses just so i can get to school.

Horrible timing

2022-11-28

If I could give DaBus2 half a stat review or none I would. I’ve been catching the bus for the past several years of my life now. And I swear the times could be even further off from the actual arrival time. It’s be okay if it was 1-3 minutes off but im talking 5-15 minutes off some times even more. I wish the time arrivals were better. It’s causes me to be late for my get togethers on several occasions and I’m usually one that likes to arrive early.

Arrival time is always wrong

2022-12-29

The arrival time on DaBus2 is always wrong. The worst part is when the bus comes way before DaBus2 says (even the busses with GPS) I have to wait a whole more hour for the next one. How can the arrival time be that wrong when it has a GPS??? DaBus2 causes me more frustration than it does help. Don’t rely on this stupid app.

Review the bus driver

2023-01-30

If this is a original Hawaii buss app pls add something in DaBus2 were we can review and rate the bus driver bc today the bus driver is so rude.
First he didn’t lower the bus for a elder that has crutches that the old man had to struggle going down. 2 I press the button to stop by canes I stand up to get ready to go down when the bus arrived to the canes THAT MF DIDNT OPEN THE DOOR OR LIGHT UP THE DOOR I WAS PUSHING THE DOOR NOTHING AS WELL AS HE SAW ME PUSH THE DOOR MANY TIMES NOTHING HE OPEND THE ENTRANCE DOOR WHICH I DONT WANNA WALK OUT OF. He sent me all the way by my elementary school and now I have to walk sunder the sun today is like not even a single cold air came in after school.

Ghost bus

2023-03-03

DaBus2 is currently having a problem where it says there is a bus scheduled, but there is no bus at that time. I’ve been late to work because of this. It will say it is tracking the bus and everything (not a no gps bus). DaBus2 also has the opposite problem where all of a sudden it will say a bus is canceled when the bus instead shows up. This is obviously a better situation, but either way, it makes the bus app super unreliable. One ride costs 2.75. That’s kind of expensive to have such a bad system that glitches all the time.

Bus Rider

2023-04-01

DaBus2 assumes you know the city and all the routes and where they go, I live on Molokai and came to live in honolulu for a short time and was very happy to have a bus system. They need to go to a different system where DaBus2 knows where you are, you enter a destination and DaBus2 tells you what bus stop to go to and what bus to take. I found myself ridding buses when a block away there was a bus that would take me right to my destination.

Does its job...sometimes

2023-05-03

I would know when buses are coming maybe 70% of the time. The other 30% consists of the bus not having GPS signals nor coming too early and me being late 30+ minutes.

I don’t know if it’s a Hawai‘i thing where things don’t really work but DaBus2 is decent for a deviation of +/- 10 minutes on bus arrivals. Just hope and pray your bus does not have a “GPS Signal Not Found.”

Late

2023-06-03

Idk what’s going on but DaBus2 is so off timing, it’s either DaBus2 or the actual buses that aren’t sticking to their schedule which is very frustrating because I’ve got places to be and I’m sure other people have too. Also, why don’t some buses have GPS? It’s hard to tell where they are because the times aren’t exactly correct.

QUESTION/FEEDBACK

2023-07-05

Yes DaBus2 has issues but its hard to predict real time arrivals when not all buses have gps. I’ve grown to understand that buses can be late due to unexpected traffic and such but I just want to know how to unfavorite my stops. I have a long list of favorites and want to narrow it down to how many times I need to go to that stop. It would also help to be able to rename my favorite stops so I can organize it better and not get so confused.

Arrival times

2023-08-05

I wish like the old one you could set a 15,10 and 5 minute warning on your phone that way you are not waiting outside for to long. That helped me especially when the bus arrives sooner than it should! It would alert me saying bus is arriving soon. If that feature could come back that would be awesome. Some of your bus drives need a little more aloha!🥵they talk anyway to visitors

Ok when it works

2023-09-06

Waiting and tracking g the 33 to Kahla Mall. Displays that it’ll arrive in 4 minutes.

Next thing I see is that it passed
Me. What?

Next bus 32 Minutes.

I checked Google and it shows 3 minutes

GPS is fine when it works but
It’s spotty. I’m retired so I don’t get too crazy but man if I had to get to work or get to the airport it’d be terrible

App don’t work on IOS 11+

2023-10-08

App does not get data so it don’t work. Tried downloading a couple times from App Store. No such luck. 🤙
Update. 1 week later......4th download and now it’s working on my iPhone 8. No diff but it took 4 tries. So hopefully it continues to work. Mahalos!🌸🌸🌸🌸

Great app

2023-11-08

People are rating DaBus2 based off some in real life thang. Remember it’s just an app. When you make reviews on an app you review the interface and the convenience and purpose. DaBus2 has nothing to do with the type of bus driver that arrived early or late.

It’d be nice to see the bus location within a 15 minute range. Because it’s like if the bus is supposed to be there at 11pm, soon after 11 the tracking will no longer be offered even if the bus is late, so you have to manually check a bus stop on the same route but bus stops after your current bus stop to see the gps of the bus you’re waiting for. So regardless of late or early in terms of time, the gps should be offered longer than the busses eta schedule.

Very Beneficial

2023-12-10

TheBus app is good for viewing bus arrival times, along with tracking where it is. The cons of DaBus2 is that the buses usually aren’t on time, which gets frustrating when you rely on it most of the time. Furthermore, DaBus2 only gives little information in the help section about its features. Yet, if you call the bus station or look on their website, you can often find answers such as why most buses don’t have a gps present. Overall, it’s very useful on good days when the traffic isn’t heavy. 😊

Beware

2024-01-10

It's not accurate it keeps adding a minute to real time arrivals example my bus is scheduled to arrive at twelve it's not here it will say 1201 it's 1201 still no bus it will say 1202 and keep adding a minute till it comes

Terrific App

2024-12-22

This is an awesome app. I’ve used it since it first appeared in DaBus2 Store. It’s very accurate. It’s easy to navigate. I don’t kno why it gets such a bad rap here. I was sold on DaBus2 one afternoon when the 56 was late to the Alakea stop. It was a hot summer afternoon and nobody was in the mood. I checked DaBus2 and it showed a 56 bus on the way. Right behind that bus was another 56 bus. Strange I thought. Why two busses? Problem with DaBus2 ? When the 56 came everybody jammed on. It left with people standing all over. I opted out and waited. A few minutes later a second 56 came. I rode over the Pali in peaceful cool comfort. DaBus2 had sold me. And continues
to do so years later. Five stars!



Is DaBus2 Safe? 🤗🙏


Yes. DaBus2 - The Oahu Bus App is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 300 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.7/5 . Justuseapp Safety Score for DaBus2 Is 29.9/100.


Is DaBus2 Legit? 💯


Yes. DaBus2 - The Oahu Bus App is legit, but not 100% legit to us. This conclusion was arrived at by running over 300 DaBus2 - The Oahu Bus App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DaBus2 Is 61.2/100..


Is DaBus2 - The Oahu Bus App not working? 🚨


DaBus2 - The Oahu Bus App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with DaBus2 - The Oahu Bus App? Post a Review




Features

In addition, it also provides options to explore different bus routes and take a virtual ride to better understand its route.

It uses the near real-time arrival information, courtesy of the Oahu Transit Services, to provide the best estimated time on when the next bus will arrive.

This app also tracks the current location of the bus you are interested using the GPS device installed on many of the buses.

No more getting caught in the rain waiting for the bus! No more scratching your head and wondering if you had missed the bus! No more guessing when the next bus will arrive.

- Search for a bus route by the route number or route name.

- Search for a bus stop by street name or stop number.

- Track the current location of your interested bus.

- Virtually ride the bus and double tap to zoom in on its route.

- Locate nearby bus stops at your current location.

The DaBus app takes the guesswork out of catching the bus on the island of Oahu.

- Mahalo (Thank you) for downloading and using this app.

This app is fun, simple and intuitive to use.

  Customer Service/Support
Developer:
City and County of Honolulu


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