ActiveCaptain app not working? crashes or has problems?

ActiveCaptain Status


I have a problem with ActiveCaptain

Are you having issues? Select the issue you are having below and provide feedback to ActiveCaptain.



⚠️ Most reported problems ⚠️
Login
30.0%

Connection
22.5%

Something else
15.0%

Account
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of ActiveCaptain Problems 🔥

- Poor rating on the app

- GPS location not working

- Cannot download already purchased chart

- Poor replacement for bluechart Mobil

- Outrageous cost for a backup tool



📋 6 Reported Issues:

D
Dave Sheldon 2024-12-14

The active captain app won't go past the boat on startup I deleted and downloaded again but still dosame

R
Randy Campbell 2023-09-13

Using via IPhone, the GPS location is several hundred feet wrong. When in the middle of the river, it shows I am on land, no idea how to adjust it

J
Jeffrey Clark 2023-06-09

my ipad is constantly crashing connection with my 7616xsv plotter. Have had this issue for years. Garmin has replaced the plotter twice. Elevated to engineering and still no solution. Keep thinking with every Active Captain and chartplotter update the problem will have been solved. If anyone from Garmin would like a trip on a luxury cat to sort this out, please know you are welcome. I have bought a new ipad. Problem still occurs frequently at random intervals. Sometimes 20 times an hour, other times runs hours at a time. On a 4 day passage with connectivity, so thought I would cirlce back.

G
Gregory Megan 2022-06-25

Active Captain doesn’t work on Ipad. Constantly jumping through screens. Works on iPhone.

S
Steve Leonard 2022-05-30

My vessels wifi isn't working. Can't download the vision + card. Sitting with a worthless 250.00 card

G
Greg Croke 2022-04-30

activecaptain installed but will not open

Showing 1-6 of 6 reported issues:

Have a Problem with ActiveCaptain®? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: Android.Dev@garmin.com

Website: 🌍 Visit Garmin ActiveCaptain Website

Privacy Policy: https://www.garmin.com/privacy/marine/

Developer: Garmin