BILL Spend & Expense (Divvy) Reviews

BILL Spend & Expense (Divvy) Reviews

Published by on 2024-11-19

🏷️ About: Divvy is the world's first free, fully-automated spending and expense management software. Divvy tracks company expenses and provides real-time budget insight so you can proactively make spending decisions to better maximize company budgets.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
46.0%

🙄💅🫥 Neutral
28.8%

😎👌🔥 Positive experience
25.2%

~ from Justuseapp.com NLP analysis of 17,693 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Rewards

- Friendly and helpful customer service

- Easy to use platform

- Convenient card

- Mobile app updates and new features

- Automated expense reports



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

SCAM

2022-05-22

Hello I run a non for profit organization in Chicago. I heard about divy and it sounded like a great way to track expenses for my team. After downloading BILLSpendExpenseDivvy I had to wait to be contacted by divy personal, once that happened they requested I submit a host of financial information. I gave them access to my accounts (like an idiot) and haven’t heard from them since. I’ve emailed consistently asking what they were doing with my account details and have had no reply. Finally i decided to change all of my account details in Fear they were comprised. It’s been a real nightmare, They are a horrible!!!

Horrible company

2022-06-23

I missed one payment on this card because of my payment account getting hacked and forgot to switch this card over to my new account. I made the missed payment 4 days after because i went to use my card and it was shut off do to the payment being automatically taken out of the account that was hacked and not going through. I spoke to a representative and explained my situation and they stated that they would reactivate my card once i made the payment. I made the payment and they closed my account completely. Didn’t give me a reason to why or anything.

Bad app

2022-07-24

This started as a great app and only got worse and worse. Loooooong delay time when going through receipts for accounts I control. The budgets haven’t auto-renewed for my controlled accounts for 3 months now and I’ve had to painstakingly go in and re-fill their cards one by one with the lagging. It takes an hour for 28 accounts. When I check the budget auto-renew, it’s gone from BILLSpendExpenseDivvy ; but on the desktop it says that I have auto-renew set to $500 at the start of every month.

Some glitch caused one charge from 5 months ago to permanently say “pending” on my alerts page with no way to get rid of it. I’ve even tried deleting and reinstalling BILLSpendExpenseDivvy and it still won’t go away. It’s been closed out for months!

Also, constant crashing and having to reenter the PIN number after I’ve been in BILLSpendExpenseDivvy using it consistently for 5 minutes or so is annoying. If I’m already IN BILLSpendExpenseDivvy , why are you making me reenter the pin??! Just another waste of my time, not really “secure”, just an annoyance. Just make it set to have the pin entered every time you open BILLSpendExpenseDivvy ?! Other apps have figured that out so I know that exists.

I’m not sure what happened but with every update, BILLSpendExpenseDivvy seems to get worse and worse. Pretty much a useless app when I have to use my desktop to get anything done.

Payments and Limit reduction

2022-08-25

Ach payments take longer than any company I’ve dealt with. This results in payments being applied to balance after due date. No matter how good the pay history and how my company’s balance was paid in full every month. Due to the delay in processing time (almost 6 days) before ach processes, wire fees to get it there quicker, no real points to use after a year of using the card….this may not be the best account to use. I paid a large balance only for my line to be reduced. Please be careful and keep options open. I would have never used the card if I knew I would pay a balance and not be able to use my funds anymore. As an independent business, it would be great to have a company who is part of the solution as well.

Best

Terrible service and app is frustrating

2022-09-26

Signed up with them and didn’t receive cards for over 3 weeks. They claimed they would expedite new cards and couldn’t get me a tracking number for over a week and I still don’t have cards to use or a tracking number.

BILLSpendExpenseDivvy kicks you out if you even look away from your phone and every single time you have to use 2 factor authentication which gets extremely old.

At this point I’m considering closing completely because I couldn’t use it even if I wanted to since they can’t seem to ship a card out.

I love hating divvy.

2022-10-27

If it were actually good at what it attempts to accomplish, I’d lose out on being able to bond with colleagues over our shared hate for divvy. BILLSpendExpenseDivvy forces this weird paradigm of having both categories and budgets. Both need to be filled out and you might think you have spent from the right budget but really you just categorized it with the category that is named the same as the budget. Overall I just think their UX feels very much like an MVP. I gave it 2 stars for the comedic value it provides every time we try to use it and it lets us down.

Notification issue…

2022-11-28

When you’re chatting with support, and temporarily close BILLSpendExpenseDivvy , you will never receive a notification of when the agent finally chats back with you. Idk how BILLSpendExpenseDivvy thinks some of us will wait on the same screen for 5-10 minutes, to finally have someone chat back with you. Just wish BILLSpendExpenseDivvy would notify you when someone finally chats back. ALSO, I know this is a charge card, but getting a notification of when the card is charged would be nice!! BILLSpendExpenseDivvy does not do this at all.

Lots of headaches for something that should be simple

2022-12-29

The value proposition of Divvy is nice on paper, but the way things are setup makes actually paying for stuff 10x harder than it needs to be. Budgets have people and people have funds within each budget. You can't share a budget with multiple people; each person must have a specific amount of the assigned funds given to them.

Because of this, if you want to buy something, you have to have enough funds assigned to you in one budget. If you don't have enough funds well... Good luck. You have to go into the budget, determine how much is available because the calculations in BILLSpendExpenseDivvy are usually inaccurate or don't make any sense, remove allocated funds from someone else (if they have enough) or increase the size of the budget. Then restart BILLSpendExpenseDivvy so the new budget is updated and assign the new amount to yourself (good luck if budget is recurring). If you made it that far, you can finally put in your credit card number (that you can't see in BILLSpendExpenseDivvy for some reason) and pray that you did everything right so you can pay for lunch.

Accounting

2023-01-30

We recently started using Divvy, is fine it helps some as I don’t manually have to enter every transaction, however, we use quickbooks as our accounting software and every time a new transaction is enter on divvy it asks the employee to enter the name of the business they made the purchase at, allowing them to do that is creating duplicate vendors. For example they went to shell for gas, whomever enters the transaction if they misspell wrote differently or added something to the name, now I have several “shell gas stations” as vendors because not everyone will write it the same way, to me that is a huge flaw if BILLSpendExpenseDivvy . Another thing is that it transfers everything and checks it as a billable expense on the quickbooks side thousands of transactions and we still have to go one by one to change that. The developers have a lot to work on.

Great app, notifications bug still not fixed

2023-03-03

BILLSpendExpenseDivvy is wonderful in its actual usage, however, a bug over the last few versions still has not been resolved. It continually leaves a notification bubble up even though you have no open alerts in BILLSpendExpenseDivvy . You have to open and close BILLSpendExpenseDivvy at least twice AFTER you clear out the alerts just to remove the bubble. This is a distraction because it continually makes you think that you have open items to attend to when you do not. If they can squash this bug once and for all I would give this a five star.

Divey issues

2023-04-01

I have had the divey card for a month now and there are a couple of issues I do not like. They split the month in payment and you have no grace period. They take the money out of your account as soon as the half month period ends. That’s not a big deal but if you want to do a big purchase and need time to pay it, this card will not be a good one.
I like how it tracks expenses and does budgets and let’s you manage a lot of things to do with those thing.

The days to process payment are way too long!

2023-05-03

I think the concept is really great. I like being able to manage and divvy money to my team. Track their spending and the feature that allows them to have their own spend card, upload receipts, contact divvy for support questions and request more funds on BILLSpendExpenseDivvy are all great. My issue is that they gave me a very limited budget. My team spends money quickly so I pay the accrued immediately when it is spent in order to have more available funds but it takes it takes more than Five business days for the payment to process unless I do a wire which costs me fees. That is a very long time to wait and a major issue I have with me being able to fully utilize BILLSpendExpenseDivvy . It takes four months to even request additional budget or credit limit. Hopefully they work on faster payment processing times or options to have instant funds available if we pay the balance.

Good. There is room for improvement

2023-06-03

Good app for expense reporting, though some stuff is missing. I’d love to see receipt scanning functionality (like Dropbox, Notes or OneDrive do) instead of just taking a picture. It would also be of use if I could attach not only from photo library but also from Files.

Since this is a business credit card first and foremost, I’d like it to have rental car insurance as one of the perks.

It only keeps getting better

2023-07-05

As a Divvy user for nearly two years the updates and new features keep coming. Most everything that I would do in a browser is now possible on the mobile app saving time and allowing me to administer budget updates on the go. Even customer feedback has made its way into recent versions.

Game changer for traveling

2023-08-05

I used to work for a company that used Concur. I would hate filling out my expense report every time I travelled. The divvy app makes it so nice because as soon as I swipe the card, I’m notified, can classify my charge and upload a receipt. Gone are the days of sorting through 20+ receipts at the end of a business trip and uploading them one by one.

I applied for $3000 but got approved for $1000 and LOVE IT

2023-09-06

Hello All, and after, feels like, 1 year of using Nav Boost, Divvy, who gave me at least 1/3 of my “Asking Credit Limit”, reported to D&B within 3 months and, overall, gave me a “Initial PayDex Score” of 80. And I just learned they also have a Divvy Pre-Paid Business Card that •CAN• assist “Start-Ups”. I give Divvy A+ across the board for •at least• giving me a chance

#1 most useful thing for my small business

2023-10-08

I run a contracting business and I don’t think I would have survived 2020 without Divvy. It’s super simple. You get rewards and they’re friendly and helpful when you have a problem. The platform is easy to use and the card comes in handy. I pay all my bills with it and use it to help with working expenses and then pay it off every month. It’s great.

Excellent service, pretty good app

2023-11-08

I’ve used Divvy for 9 months now and like the control it gives us. No more receipts or reimbursements is nice. I haven’t done an expense report since who knows when. BILLSpendExpenseDivvy can be buggy at times, but nothing major. I just hard close BILLSpendExpenseDivvy and relaunch and it typically bounces back to full functionality. Looking forward to the new features!

Love it

2023-12-10

I was approved very fast actually with this card . The support is good I have had every question answered also BILLSpendExpenseDivvy makes it super easy to track of what I spend and the weekly payments are better for me because it doesn’t allow me to spend more than I need to for the time being .

We love Divvy!

2024-01-10

Divvy has been great with helping us with our expense management! Divvy is easy to use and the support is wonderful!

Divvy goes above and beyond in taking care of their customers. We are a small non profit and Divvy treated us as if we were a big company. Divvy is great and you won’t regret getting Divvy for your organization!

Attention

2024-12-23

I love Divvy very Good relationship at first but then something weird happen the deactivated my account for No reason! I paid all my bills, charges or any type of fee. For what ever reason they just said they didn’t want to do business with me anymore. As a small business owner I’m so confused. No warning! No advance notice! No reached out to me! Simple I didn’t know what I did wrong. I hope the CEO of “Divvy” this I love the platform but I don’t know why or given any warning if I did do something wrong.

Seamless App

2024-12-23

Expense management has never been more simple. The end users are likely your employees and subordinates who will be using the mobile app primarily, and it’s intuitive and straightforward enough that they likely don’t even need any training. The product being free is just the cherry on top!



Is BILL Spend Expense Divvy Safe? 🤗🙏


Yes. BILL Spend & Expense (Divvy) is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 17,693 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for BILL Spend Expense Divvy Is 35.4/100.


Is BILL Spend Expense Divvy Legit? 💯


Yes. BILL Spend & Expense (Divvy) is legit, but not 100% legit to us. This conclusion was arrived at by running over 17,693 BILL Spend & Expense (Divvy) User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BILL Spend Expense Divvy Is 75.9/100..


Is BILL Spend & Expense (Divvy) not working? 🚨


BILL Spend & Expense (Divvy) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with BILL Spend & Expense (Divvy)? Post a Review




Features

Divvy tracks company expenses and provides real-time budget insight so you can proactively make spending decisions to better maximize company budgets.

Designed for small- and medium-sized businesses who are tired of wasting time with old-school expense management methods like Concur and Expensify.

Divvy is the world's first free, fully-automated spending and expense management software.

Download Divvy to save time, money, and gain real-time control over your business spend and expenses.

Divvy provides visibility and control over budgets and spending while it happens.

Don't settle for antiquated and incomplete expense solutions like Concur and Expensify.

  Customer Service/Support
Developer:
DivvyPay, Inc.

Contact e-Mail:

Website:

Privacy Policy: