Contact BILL Spend Expense Divvy Support

by Beeeeep Boooooop

This started as a great app and only got worse and worse. Loooooong delay time when going through receipts for accounts I control. The budgets haven’t auto-renewed for my controlled accounts for 3 months now and I’ve had to painstakingly go in and re-fill their cards one by one with the lagging. It takes an hour for 28 accounts. When I check the budget auto-renew, it’s gone from the app; but on the desktop it says that I have auto-renew set to $500 at the start of every month.

Some glitch caused one charge from 5 months ago to permanently say “pending” on my alerts page with no way to get rid of it. I’ve even tried deleting and reinstalling the app and it still won’t go away. It’s been closed out for months!

Also, constant crashing and having to reenter the PIN number after I’ve been in the app using it consistently for 5 minutes or so is annoying. If I’m already IN the app, why are you making me reenter the pin??! Just another waste of my time, not really “secure”, just an annoyance. Just make it set to have the pin entered every time you open the app?! Other apps have figured that out so I know that exists.

I’m not sure what happened but with every update, the app seems to get worse and worse. Pretty much a useless app when I have to use my desktop to get anything done.

by JD MacWell

Ach payments take longer than any company I’ve dealt with. This results in payments being applied to balance after due date. No matter how good the pay history and how my company’s balance was paid in full every month. Due to the delay in processing time (almost 6 days) before ach processes, wire fees to get it there quicker, no real points to use after a year of using the card….this may not be the best account to use. I paid a large balance only for my line to be reduced. Please be careful and keep options open. I would have never used the card if I knew I would pay a balance and not be able to use my funds anymore. As an independent business, it would be great to have a company who is part of the solution as well.

Best

by Sk0203

I missed one payment on this card because of my payment account getting hacked and forgot to switch this card over to my new account. I made the missed payment 4 days after because i went to use my card and it was shut off do to the payment being automatically taken out of the account that was hacked and not going through. I spoke to a representative and explained my situation and they stated that they would reactivate my card once i made the payment. I made the payment and they closed my account completely. Didn’t give me a reason to why or anything.