Are you having issues? Select the issue you are having below and provide feedback to Jumia Food.
- Poor compensation when mistakes are made
- Miscommunication between restaurants and app
- Food often arrives late and cold
- Not as reliable as Uber Eats in other countries
- Vendors often substitute without asking
- Kinks in the app need to be worked out
- Drivers may not have change
- Useless chat handler
- Voucher for late orders not sufficient
Ordered and it is yet to be accepted n2iz-o0gu. I want to cancel the order
Hello! I’ve been using JUMIA food from Cantonments in Accra for a while. Now when I try to make an order, the app keeps giving staring: “we do not deliver here”
I have been trying to access my app and each time I do , it crashes automatically
The app is not verifying my address and number for the past 2 months now
Contact e-Mail: mobile.food@jumia.com
E-Mail: food-android-support@jumia.com
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Developer: JUMIA