Are you having issues? Select the issue you are having below and provide feedback to Jumia Food.
- Poor compensation when mistakes are made
- Miscommunication between restaurants and app
- Food often arrives late and cold
- Not as reliable as Uber Eats in other countries
- Vendors often substitute without asking
- Kinks in the app need to be worked out
- Drivers may not have change
- Useless chat handler
- Voucher for late orders not sufficient
Ordered and it is yet to be accepted n2iz-o0gu. I want to cancel the order
Hello! I’ve been using JUMIA food from Cantonments in Accra for a while. Now when I try to make an order, the app keeps giving staring: “we do not deliver here”
I have been trying to access my app and each time I do , it crashes automatically
The app is not verifying my address and number for the past 2 months now
Complete guide to troubleshoot Jumia Food app on iOS and Android devices. Solve all Jumia Food app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Africa Internet Group, developers of Jumia Food.
Contact e-Mail: [email protected]
Jumia Food also lets you order for groceries in its new SUPERMARKET service, as well as drugs and medication in its PHARMACY service (available only in some countries), delivering these essential needs to customers all within the hour of placing an order. 1) Enter your location and find restaurants and shops around you. 2) Browse meals and products from pick listed restaurants and shops near you. Order wherever you are! 3) Sort based on rating, budget, opening hours, delivery time, delivery fee, minimum order amount, vouchers acceptance. 4) Enter your delivery address and pay online or cash on delivery. Any Doubts? Whatever you are craving, we put great local food all in one place for your absolute enjoyment. “Their service is fast, reliable and easy[…]they managed to make food delivery fun and so convenient! “It’s an easy to use app that gives you numerous choices, signing up is easy and happens when you are ready to order. “JumiaFood gives the users the fastest way to order food with a smartphone or a tablet. “I had never ordered food online and my reservations were because I always thought that it was expensive. JUMIA FOOD delivers Meals, Drinks and Groceries from hundreds of restaurants and shops across 9 countries directly to you. Jumia Food partners with the best restaurants to provide you with the richest variety of meals whatever your appetite. Get your favorite meals from your most trusted and loved restaurants in the city only one click away and with a fast delivery straight to your doorstep. Order meals from the comfort of your home or office and get your meals delivered to you. Have your favorite meals delivered straight to your door! The Live Chat with our customer service is here to help. Want a romantic moment with your partner? No time or not want to cook? Busy at work and can’t step out for lunch? Watching a football game with friends? After going through the Jumia Food website, I realized that I was wrong.