Journo Status

Last Updated on 2025-08-25 by Journo Inc.

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Most reported problems

Not working

100.0%

Common Journo Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Journo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Journo App
1. On android, goto Settings » Journo » click [Force Stop]

Clear Journo App Cache and Data:
1. On android, goto Settings » Apps » Journo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Journo.

On android, goto Settings » Apps or Manage Apps tab.
Click Journo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Journo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
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Developer: Polarsteps

Aug 04, 2025, 05:37 AM
a iOS user from Paris, France reported problems with Journo : Not working
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