Contact Notes Support

by KsE Fan Of 16 Years

The problem with this app is that it is designed in a way that makes it almost inevitable that you will delete information. Recently while editing a note, I realized that I had recorded some data in the wrong note. I highlight the text so that I could cut or delete it but that option was not available. Among others I had the option of copying it but no simple delete was offered. So I had to manually starting from the end of the sentence hold down the backspace until the data was removed totally. But that is because it takes too long to hit it repeatedly and it proceeds much more quickly to hold it down. So it starts with one letter at a time and does this for several letters, then will delete words one at a time, but then very quickly if you continue holding it down it will delete your entire note. This all takes place within a span of a couple or three seconds. There is no time to react to it. Once the note is gone, there is no means to recover. I am told shaking the phone will undo your most recent action. But why not just place an option on the screen to undo? There is no security to protect the notes using save in which case changes could be discarded if you are not satisfied with them, or can continue in a state of edit. In short, not a single thing which could be done to protect your data is done to protect it. This app is among the very worst.

by Sugarbabypie

I have been putting off updating my iOS to 14/15 and finally updated my phone, but the notes app has changed. I use the notes app a LOT and have many notes that I want to search through using the search bar to find specific phrases, however after updating, this feature has changed for the worse. Now, when I use the search bar to type in a specific phrase I want to go to in any of my notes like “the birthday party” it shows the highlighted phrase in multiple separate notes, but when I click on the specific instance I want to be taken to, it does not go to that part of the note. It takes me to only the note with a given phrase but highlights every word in the phrase separately inside the note like “the” and “birthday” so I cannot go directly to where I need to be which is “the birthday party”. This is such an issue for me because I use the notes app a lot but now it is very annoying and basically useless for me as I want to be taken to the specific phrase not every single word of my search. Why did the update do this? This is convoluted and not user friendly.

by Melanie 👑

I have a lot of notes. Some with important information. Since I have so many, I tend to use the search feature very often. I’ve noticed many times how I’ll search for a note I know I wrote but couldn’t find it. Before, I thought maybe I didn’t. Say I wrote down the password for my wifi. So I would proceed to the task at hand and reset the password for my wifi. Wrote the new one. Later, as I’m scrolling through notes I see the previously password. The one I did write but didn’t appear when I search it almost exactly. Afterwards, I went back to the search bar and searched it. This time it appeared. I thought maybe I missed something the first time. But after this happening numerous times I realize I didn’t. I even screen recorded me searching a note identically and then manually finding it and then researching the note for it to actually appear. I don’t get why having a search feature if the only time it displays results is when you have to manually find the note first.