Contact Yahoo Mail Support

by Myangw

I am an AT&T customer for wireless, home internet, etc. I have been paying the annual subscription for several years to have the mail pro benefits, mainly no ads. I have multiple email accounts I use, all AT&T, under my home internet account. Prior to the last app update, I wasn't seeing ads on any of these email accounts. Now, it's only the primary one. If I try to turn them off, it tells me that feature is only available through that primary email and wants me to pay a per month amount to remove the ads on the other accounts. Is this an intentional change or accidental with the last update? Because if it's intentional, I'll be finding another app to use and will cancel my subscription. I pay enough to AT&T already and I don't feel that I should have to pay for each email address. It's ONE app. Other apps, if you subscribe, then it's for the whole app.
---Edit---
I have reduced my rating to one star. I contacted Yahoo support and could not get a straight answer. All I got was the run around with him talking in circles and basically saying all my subscription applies to is the one email address I signed up under. It makes me mad that I'm paying to remove ads on an app but now they want me to pay for each email address used in that app. I will be finding another app and will cancel my annual subscription.

by Daman M

Deleted app finally. I linked yahoo mail through gmail. I highly recommend. More flaws to report with yahoo app. I am using an iPhone X. Mail would disappear from the inbox if I clicked on a new mail notification. Would take hours to appear back. If I used the search to find an old email it would find the email and when I click on it the email it would just load and load an nothing would appear. I finally had to forward the email to gmail so I could view it. Also why should one have to pay to remove annoying ads which aren’t even applicable to what I am interested in. Worst app ever.

Minus one star for not being able to change sounds for incoming & outgoing mail. If you have an iPhone you are stuck with the generic default notification and can’t change it at all in the settings of the app or in the settings for the iPhone. Second minus star that they show irrelevant ads in the top of the inbox. I don’t want to pay a dollar a month to get rid of it. If you want people to use your app rather than the default mail setting in the iPhone then get rid of that like gmail and outlook have in their free versions.

Update to the developer’s reply. That is untrue. Both the Outlook and Google mail apps. let you change sound notifications within the “settings” of the widget themselves and not in the actual Apple settings.

by KingSnarkle

Remember how horrible AOL was, and how excited we all were to leave that mess? Well let me introduce hot mess 2021 - Yahoo Mail. They are nice enough to sell your personal data to their partner sites without your permission. Go to settings. Go to Privacy Dashboard. Click the underlined words “privacy dashboard”, and you can see each individual partner, what data they are collecting, and who they’re selling it to. If you have 30 minutes to spare you can go into each partner and “opt out”. But wait…..there’s more. In the case of three of their partners, you will need to perform this action on a daily basis, because Yahoo Mail loves you so much that they’re gonna opt you right back in the following day. I’ve sent feedback regarding this. Especially since I am a resident in a State that has very specific guidelines regarding the sale of my personal data, and my ability to opt out of such practices. I don’t expect a response or resolution- that would be too much like “the right thing to do”, so I will post this as fair warning to anyone using, or looking to use this mail platform- They’re going to sell your data. They’re going to make it as difficult as possible to opt out. They’re going to make it difficult for you to even know it’s happening. I wish I could give them half of a star.