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⚠️ Most reported problems ⚠️

Something else
57.1%

Not working
21.4%

Login
14.3%

Photo/Video
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ID GO Problems 😠👌🔥

- Need to make more episodes of Signs of a Psychopath and Fear Thy Neighbor and don’t take so long to add more episodes of those shows.

- Locked shows are not available to philo subscribers.

- Too many ads that play too frequently at about 3 minutes a piece, regardless of your tv subscription.

- Will literally play the same ad throughout the entire show you’re watching.

- Ads on this app for states that are literally on the other side of the country that don’t pertain to me at all.

- Requires you to have a tv subscription to watch most of the shows they show.

- Doesn’t save the shows I’m watching under “continue watching”.

- Refreshes so I lost the show I was watching and had to start from the beginning.

  8 Reported Issues: 😵🆘🛟🚨📢

Steven
2024-11-10

No shows to choose from. Just brings up other networks to download

Haley
2023-11-14

The app keeps closing and won’t load new episodes in order any more. Now it won’t stay open long enough for me to make a selection before crashing. Lame.

Michelle Knight
2023-11-10

There is a key icon next to the show on ID Go. I have Spectrum. How do you resolve this? I can’t find a phone number for ID Go?

Kathy
2023-07-30

I like ID go.. but I have to say I’d never pay for your app because you can’t even get through a program with out it saying internet connection will reconnect automatically at least 10 times in one show.. you have to fix this.. your too riddled with problems to even try to watch it for free ready to delete forever

Ruth Daniels
2023-07-25

App will not load. On rokuo

Ruth Daniels
2023-07-25

App will not load.

Kim
2023-03-27

My ID go app has quit working on my android. I have u installed and reinstalled several times. I am getting a black screen and it's telling me to connect to my cable provider and then won't let me. There are little locked key symbols by each episode

Bill Reed
2022-09-21

My wife watches ID GO every night. Just in the past few days the live shows on fire stick it shows a key on the screen stating it’s locked. I’m not sure why this particular event is locked but we can get other shows on this app. I would appreciate your help in solving this problem.

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Common ID GO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ID GO app on iOS and Android devices. Solve all ID GO app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. ID GO iPhone Issues and Solutions

  2. ID GO Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Discovery Communications, developers of ID GO.




About this app

Link your pay TV provider (cable, satellite, telco, live TV streaming service) to access ID favorites like Evil Lives Here, On the Case with Paula Zahn, See No Evil, People Magazine Investigates, American Monster, Fear Thy Neighbor, Web of Lies and many more - plus top shows from other networks including Home Town (HGTV), Naked and Afraid (Discovery), Diners, Drive-Ins and Dives (Food Network), Ghost Adventures (Travel Channel), My 600-lb Life (TLC) and more.  New episodes are available the same day as they premiere on TV. • Binge your favorite ID series and specials including Evil Lives Here, On the Case with Paula Zahn, See No Evil, People Magazine Investigates, American Monster, Fear Thy Neighbor, Web of Lies - and many more! • Watch select episodes and entire seasons of your favorite shows from up to 15 networks!  Catch up with your favorite ID shows anytime, anywhere with the all-new ID GO app - and now get access to up to 14 additional networks including TLC, Science Channel, Travel Channel, Discovery and more - all in one app.  We may work with third-party advertising companies and other partners that help us deliver tailored advertisements to you.  It’s FREE with your pay TV subscription.  IDGO features Nielsen’s proprietary measurement software, which will allow you to contribute to market research, such as Nielsen TV Ratings.