ID GO app not working? crashes or has problems?

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I have a problem with ID GO

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9 User reports:
App has problems
 User reports 9

⚠️ Most reported problems ⚠️
Something else
43.8%

Photo/Video
37.5%

Login
6.3%

Not working
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
P
Pat:

[Solved] Show freezes all the time

View
solution
K
Kathleen:

Constantly buffering or I get an error message when streaming through the app or the Ruku.

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solution
S
Steven:

No shows to choose from. Just brings up other networks to download

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solution

📋 7 Reported Issues:

H
Haley 2023-11-14

The app keeps closing and won’t load new episodes in order any more. Now it won’t stay open long enough for me to make a selection before crashing. Lame.

M
Michelle Knight 2023-11-10

There is a key icon next to the show on ID Go. I have Spectrum. How do you resolve this? I can’t find a phone number for ID Go?

K
Kathy 2023-07-30

I like ID go.. but I have to say I’d never pay for your app because you can’t even get through a program with out it saying internet connection will reconnect automatically at least 10 times in one show.. you have to fix this.. your too riddled with problems to even try to watch it for free ready to delete forever

R
Ruth Daniels 2023-07-25

App will not load. On rokuo

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R
Ruth Daniels 2023-07-25

App will not load.

K
Kim 2023-03-27

My ID go app has quit working on my android. I have u installed and reinstalled several times. I am getting a black screen and it's telling me to connect to my cable provider and then won't let me. There are little locked key symbols by each episode

B
Bill Reed 2022-09-21

My wife watches ID GO every night. Just in the past few days the live shows on fire stick it shows a key on the screen stating it’s locked. I’m not sure why this particular event is locked but we can get other shows on this app. I would appreciate your help in solving this problem.

Showing 1-7 of 7 reported issues:

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Common ID GO Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ID GO iPhone Issues and Solutions

  2. ID GO Android App Issues and Solutions


  Contact Support

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E-Mail: goapphelp@discovery.com

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Developer: Discovery Communications LLC




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