ID GO Reviews

I was really excited to have IDGO as I love to turn on a series to listen to while I work. I have a cable subscription through my local provider so I don’t have worry whether a series is locked or unlocked. Unfortunately IDGO is just awful. I can maybe watch 1 or 2 shows before I get the dreaded ‘This content is available to viewers who receive Investigation Discovery as part of their paid tv subscription’.

Funny thing is I pay for cable solely for this channel. Once I get this error I can’t even flip to an unlocked series. Once the error comes up that’s it for the rest of the day into the next. Not even rebooting my phone or uninstalling/reinstalling IDGO works. My phone is brand new and has no other issues. I can flip on my tv and have no access issues, only the mobile app. I really hope it gets fixed!

I love ID content, and I switched cable providers to ensure I still had ID but having AT&T I don’t get ID on demand like I did with Comcast, so I need to use IDGO with chromecast. IDGO is so frustrating. It usually doesn’t save the shows I’m watching under “continue watching”. I don’t even understand how it decides which shows to log in continue watching because it’s so random. I just paused it to take a phone call, and when I went back to IDGO to continue playing the episode it refreshed so I lost the show I was watching and had to start from the beginning...which means having to sit through an insane amount of commercials. You can’t fast forward or rewind without having to sit through commercials, even if you went to the spot you left off on and were wrong. Honestly, too many commercials. I would pay extra for an ad free experience.

I just want to add that I will never consider any of the products or services that are advertised during these shows because it is so excessive, it actually is making me hate the companies advertising. I pay for cable already. I can’t use Comcast anymore because they have so many issues in my area, but I pay for cable specifically for ID access. Literally no other reason to have it. If I had on demand I could fast forward through them, but that is no longer an option with AT&T. Throw us a dang bone.

Honestly, it’s absolutely not worth downloading even with a tv subscription. There are too many ads that play too frequently at about 3 minutes a piece, regardless of your tv subscription. Also it’s extremely annoying that they will literally play the same ad throughout the entire show you’re watching. Even with the comments they make saying it runs the same amount of ads as regular tv, even with regular tv, it will still show different ads/commercials and also ones that pertain to my area. I’ll get ads on IDGO for states that are literally on the other side of the country that don’t pertain to me at all. They don’t have a paid subscription for you to opt in for, but require you to have a tv subscription to watch most of the shows they show. That makes absolutely no sense to me, especially considering there’s very few people that even watch live tv in a general sense. You guys need A LOT of improvement especially considering you have been around for a few years now. Free or not, this isn’t a great app and I’ve experienced a multitude of issues with it including just straight up exiting me out IDGO entirely. I definitely experienced everything everyone has stated plus my own frustrations. ITS NOT WORTH IT!

TOO MANY ADDS!! DONT DOWNLOAD IDGO TRUST ME. ID is my favorite channel with all my favorite shows on it that I watch every single day however their app on the phone, tv, Roku, all of them are extremely frustrating to the point that I have deleted all of the apps and I will actually sacrifice not watching the shows I love (on IDGO )in order to avoid having to watch 20 adds in just one 45 minute show. So Instead I record all my favorite shows on the cable box and pay 100$ or more per month JUST to AVOID having to watch all the commercials. I will completely just stop watching TV all together (and paying for it) if it ever gets to a point where I’m unable to avoid watching commercials. I will NOT pay for, or support an app that forces you to watch 7 adds every 5 minutes. It’s just ridiculous to even know that they have been doing this successfully for years. If everyone did not download this ridiculous app and avoided it for some time they would be forced to change the amount of adds that they put up. So bite the bullet and do not support IDGO and it will have no choice but to make it enjoyable. If they want to charge to avoid these adds to the people that choose to that’s fine with me.

Yes they have unlocked content, but it’s none of the good or really interesting stuff. Without a TV subscription it’s boring and a waste of time. I would pay for a standalone digital subscription for ID specifically if offered but they don’t have one. Also... I don’t mind a reasonable number of ads , but IDGO will have three commercial breaks in a 12minute mini-episode, each break has 6-8 ads and you’ll see the same ad maybe two or three times in every break. I just had a 5 ad break and it was just the same ad 5 times. It makes the subpar content of IDGO without a subscription even less appealing because why bother putting up with the obnoxious ads when it’s not even riveting content? If you don’t have a TV subscription, stick with true crime vloggers, podcasts, and youtubers. Way better content that way.

I have been a huge fan of the ID channel for years and make sure that it’s a part of any streaming package or cable package that I have.
Last year, IDGO worked fairly well and I was able to watch live and catch up on shows that I had previously missed. Within these last 4 months, I have not been able to watch not one show on IDGO. It constantly logs me out making me go through the process of signing in again and again. Also, the video will start but with absolutely no sound. I’ve uninstalled it and reinstalled it multiple times with no positive result. I’ve went through settings and have tried to figure out the issue to no avail. I can get pass the unnecessary ads with patience but to pay a premium for a cable channel app that doesn’t work is absolutely not okay especially when IDGO is slow, poorly thought out and designed and with no sound. Looks like the only course of action is to cancel it and uninstall.

IDGO used to be wonderful on my AppleTV box, but something has changed. While I love the shows and have had no problems with anything crashing, I have huge problems with the ads. I don’t mind seeing commercials; I know you need the ad revenue. What I take issue with are the commercials that are meant to be local to one area, yet are put out nationwide. I live in southeast NC, yet I’m getting ads about the mayoral election in New Orleans, some energy referendum (Line 3; whatever that is) in Minnesota, a birthing center in Pennsylvania, and a hospital in New Jersey. None of these remotely apply to me. What’s even more irritating is getting the same irrelevant ad FOUR times in a row. I swear I can recite the Minnesota farm ad. “There are over 75,000 farms in Minnesota, generating over $75 billion in economic...”. If these kinds of ads continue to be broadcast to me, I’m going to have to stop using IDGO . I’d be happier if the ads were even REMOTELY local for states like VA or SC or TN, but the closest ad is over 500 miles away. FIX THIS ASAP!!!!

I’ve had IDGO for YEARS! It’s been awesome up until the past year or so when it was decided that you had to log in with a cable provider in order to access the entire app. Now I can’t log in with my cable provider, even though it works just fine with all of my other tv apps, because it’s not on their list of providers. Also they have their shows blocked on demand on my other tv apps too because I can’t log into their app. I absolutely LOVE the ID channel and I’m extremely upset that they wouldn’t have the same list of providers as all the rest. I’d happily pay to have the full app experience if they aren’t going to add the providers. I just wish they would do something because this is getting really old. Btw, my provider is DirectTV NOW through my Apple TV and I pay for all of my other tv apps. They also don’t crash like this one does and don’t have the ridiculous amount of commercials.

PLEASE UPDATE IDGO AND INCLUDE PIP!

I adore the programs on IDGO; albeit the clunky interface, I hope to see some updates in the future that will address them.

When you choose a highlighted or “Continue Watching” series, it should automatically take you to the full program list of episodes. Anytime you want to watch a particular show (and skim all the episodes) you have to type it into the search bar to find it instead of just clicking it in the feed. It’s an unnecessary and inefficient way to go about it.

Finding a particular show or an episode of one you watched seems to be particularly cumbersome. Some auto play episodes of suggested shows don’t even appear in your “Continue Watching” list and I’m like, “Hey, that show was great, what was the name of it?? Where’d it go??”

A 10 second rewind or forward button would also be inordinately helpful; it’s pretty much standard for any streaming app.

Yes, there are a CRAP TON of ads and we understand why there has to be but they OBLITERATE the darkness and tone of the programming; they RUIN it. In the future I would love to see a monthly subscription to have an ad-free version. I’ll bet my nitrile gloves we’d all pay to leave the ads in the trash can.

I can’t sign into IDGO with my service provider log in in order to access all locked content. So I can only view unlocked videos. I tried redownloading and that didn’t work. The constant ads are frustratingly over and over again. When IDGO stalls it eventually causes the video to close and I have to restart from the beginning. There is no resume option. There’s no rewind or FF button so when you try to use the progress bar to get to the point you need it can cause crashes, freezes or I have to watch ads again. The only reason I still have IDGO is because I love watching ID and when I can get it to play a video properly I do enjoy it. Please fix your buggy app especially the sign in feature. I push the sign in button and it brings up the thinking circle and then it disappears like I never pushed it.

I love ID channel and for the first several months, I loved IDGO . However, for the last couple of months it has started acting up. IDGO will TOTALLY shut down at LEAST once during EACH show I try to watch. Then when I restart IDGO , SOMETIMES the show I was watching will appear in the “Continue Watching” category, but more likely, it’s not there. So then I have to locate the show again, and start it from the beginning, and TRY to remember where I was. Then I must try to locate this point, and more often than not, it takes 3-4 times skipping through the show; as a result, I must then endure a series of 5-8 ads each time, which ends up totaling anywhere from 15-24 ads BACK TO BACK before I am FINALLY able to resume the show.

The LAST time it crashed in the middle of an episode, when I reloaded IDGO and went to resume watching, there were red keys on EVERY show and NOTHING would play, due to “parental control services technical issues”!!! I was still signed in with my cable provider, and there was absolutely NO WAY on IDGO nor the website to set or turn off parental controls!! I ended up having to completely uninstall IDGO and reinstall and reactivate it!!

These issues have made my time spent watching IDGO SO FRUSTRATING, to where it’s very difficult to enjoy watching the shows! Please, PLEASE work these bugs out quickly! I see from other reviews a majority of these problems have been occurring for several months....

IDGO seemed to be better for a bit. There would be one set of maybe 5, then next set of commercials would be less and by the end of the show they were done after maybe a third set of commercials with each set lessening in duration . Now however it’s worse than ever and almost unbearable. I happen to love the channel and even got a special subscription once my normal cable company stopped playing the channel but now I find myself falling asleep or not being able to finish a show in one sitting because the commercials are ridiculous. I can’t bear another food network, fabletics or sad St. Judes in Spanish commercial. And when I try to go back to a show and resume where I may have left off it won’t let you escape the lengthy commercials you alteady had to sit through . I’m sorry to complain but it’s seriously causing me to find my crime fix elsewhere and almost making me drop the channel all together .

I continue to have the same issue with IDGO, I signed in through my cable provider and I was watching locked shows quite successfully but when I would stop watching them and go back maybe even an hour later it denied me and said I had to re-authenticate.I ended up deleting IDGO and reinstalling it put in my cable information and I was good to go for a period of time , I got frustrated and just deleted the whole app… Now it’s been a while I thought I would download it again and I’m having the same problem.I did reach out and contacted and received the initial email saying they got my message… I haven’t heard anything since then. If it weren’t for liking the content of a lot of the shows, I would just say forget it but I would like to try to get it to work correctly

I usually love IDGO, although there are few things I would change. The ads aren't too bad but can get very annoying. IDGO sometimes lags too and will get rid of my "continue watching" queue which is extremely frustrating to have to then go and find the show and find where I was at in the episode. I'm having a major issue right now that won't allow me to even watch shows! I'm logged into my cable provider, and it shows that I am. However when I go to watch something an error pops up saying something like "you can only watch if you are logged in with a cable subscription." None of the episodes or shows have those locked key signs because I am logged in, but it still won't let me watch!!! I'm getting very frustrated as I would like to watch my shows.

I really love the ID Channel but the TV app (thru Roku) can be frustrating. My biggest complaint is that once you open IDGO & start searching there’s no easy way to get back to the home screen. Can’t you put that option in “*Options”? Instead you have to go back, back, back (however many screens you’ve clicked on) until you’re lucky enough to finally find the home page. Usually I end up exiting IDGO & going back in just to get to home page. Another complaint is the “All Shows” feature. It’s nice that they’re all listed (& in alphabetical order) but it takes forever to scroll through all of them if you need to get to one towards the end. It would be better if they were in groups such as “A-D”, “E-H”, etc. OR have the search on that page (instead of redundant search feature) & the show name would pop up as you’re typing. Like, if I typed in “Murd...” all shows would pop up that have those letters then just scroll over to the show I want. Lastly, once you open a show title, the episode description is so small you can barely read it. It looks like there’s plenty of room to use a bigger font or use bigger font with “cont’d” button (or scroll) if more room is needed (the orig air date is also a bit small). I hope you find these suggestions helpful!

I love the ID content and listen to it daily. But your “Continue Watching” link needs an edit just like the “Favorite Shows” and “Watch Later”. I have many shows in “Continue Watching” that I never watch, so I don’t know how they got there. But I’d like to be able to delete them, so I can find the shows that I actually want to continue watching.
I also agree with other reviewers that there is a problem with the ads. I understand that you have to air them, but I don’t need them to air three times in a row. Once is sufficient! Also, I have my settings set to “English” as my language, and recently I’ve been getting ads in other languages. That is a waste of everyone’s time, mine and the advertiser’s as I don’t understand a word and I don’t usually watch but just listen.

I’ve been consistently streaming IDGO for some time now and I really like it. The only thing I wish you would change is at the end of each show, the screen minimizes to a smaller picture in which to allow the episodes name and description info to pop up in the bottom
half of the screen. Is this necessary? There are times when I really want to see the ending of an episode more clearly and when the picture is minimized it takes some of the experience away. And why does the info of the episode I’m watching need to pop up? If I wanted to read that info, I can touch the screen at any time to view it during the episode. I don’t want it to automatically pop up at the end, disrupting my viewing. I could see having that pop up at the beginning of a new episode, but not at the end. Please change this. Other than that, the only other thing I can say is... we need more new content... I’ve almost seen everything. Thank you.

I love IDGO but as I’m a philo subscriber I can’t watch locked shows until they are part of the cable subscribers they aren’t listed as of yet please add them to the list so I can watch all of shows that I love the most anywhere and everywhere ... the ID channel is on in my home 24-7 I love this channel I can’t get enough but I would like to be able to use IDGO to watch shows that are locked they shouldn’t be locked bc Most people these days don’t have or want cable it shouldn’t matter if you have cable or not really ... but it is that way if you guys could fix that part I think a lot more people would use IDGO the same with the rest of the tv apps

They completely redesigned the UI and it is MUCH BETTER THAN BEFORE. They added the five second forward/backward toggles so that you don’t have to slide the playhead when you want to hear or see something again. I’ve been asking for that for a long time and they finally included it. I literally don’t have anything negative to say about this update. The only thing I can say is lacking is that they need to make more episodes of Signs of a Psychopath and Fear Thy Neighbor and don’t take so long to add more episodes of those shows. Those are the best they’ve got and I love them and I want more of them. That’s it. I love IDGO and channel.

When I first downloaded IDGO it worked perfectly fine for at least 6 mos on my iPad. In order to watch now, I have to delete IDGO and download it again. I can watch one show then I have to repeat process over again if I decide to pick a different show. If I let it just play whatever it chooses, most the time it plays out fine. ID Go is my favorite app, I watch everyday but it gets annoying always having to delete, download, sign in, over and over again. IDGO works perfectly fine on my phone. But I don’t like watching on such a small screen and I shouldn’t have too. PLEASEEEEEE FIX IT 😩

I would give this no stars if I could! Every time I click to log into my provider IDGO automatically closes so I can’t even get logged in to watch ID go when not at hime to watch it on TV. I’ve tried deleting IDGO and adding it back. I’ve tried turning my phone off and back on. I’ve tried with my wifi on and off, always the same thing. As soon as I click to put in my provider information it closes. I’ve tried everything so I just deleted IDGO . Not worth my time to keep trying with the same outcome every time. I hate that because ID is my absolute favorite channel to watch. I watch it all day and sometimes all night when I can’t sleep. I’d live to have been able to watch ID go while my husband was in the hospital for 5 days because the hospital didn’t have ID channel. But I couldn’t and missed a lot of shows that I always watch. So IDGO is a no go and a piece of crap in my opinion.

I love the content of the programs, but the repetitive ads are obnoxious.

The commercial breaks happen way to often and the same commercial will repeat itself up to five times during each commercial break. It is not uncommon to see just one commercial during a 60 minute program up to 25 times.

I can assure you that after being hounded by so many ads, that I am not going to be purchasing anything from Domino’s Pizza, following some politicians or watch ESPN. The absolute worst ad ever was from the woman from Bridesmaids and Saturday Night Live talking about her smelly vagina. I’d also like to mention the ads for the reality TV show where a group of trashy people scream at each other. I eventually just turned it off.

I had no problems when I first installed IDGO but now it freezes at the banner page. I have to uninstall and reinstall IDGO and sign in with the cable provider in order to watch anything. Once I leave IDGO , I have to do it all over again. Super frustrating therefore I don’t use it very often. The repetitious commercials don’t bother me because I know it’s part of the deal. I just leave the room to stretch, get a drink or do a couple of quick chores and come back just in time for the next portion of the show.

UPDATE: Tried IDG again a few months after my initial review and it now works consistently. Thank you developers for listening to user complaints and fixing the issues with IDG!

Update: Wow! Within a day they fixed IDGO ! So glad...many thanks!

Old review: Used to love ID Go which always worked...started downloading individual cable apps, such as ID Go, HGTV, NatGeo, etc. when it became impossible to use Charter Spectrum’s TV App. But this past week, can’t open ID Go or HGTV, etc. beyond the initial logo screen. Can’t log in, can’t open any programming, etc., only a frozen logo screen is available. Have tried deleting and re-downloading numerous times but nothing works. Suspect it might be attributable to the atrocious services from my Spectrum Charter subscriptions (WiFi access & cable provider)...

I see a lot of people complaining about issues with IDGO. I have been using IDGO for over a year and have encountered no problems! I love the shows they provide and yes, there are too many commercials. However, it’s free and all my other TV apps bombard me with commercials. ID channel may actually have less commercials than most.

Again, I have no issues and watch it on my iPad on a regular basis.

I recommend you try it and hopefully you’ll have a great experience like myself...

I have been using the app for over a year with no issues. Now all of a sudden some episodes are locked. How do I unlock and why is this happening?

Too many damn ads about things that I couldn't care less about like lizzo in concert on HBO max and the new house party movie. Love the shows but the crappy repetitive ads have got to go!

Cut down on the damn commercials.