Company Name: Discovery Communications
About: Discovery is a global mass media and entertainment company.
Headquarters: Silver Spring, Maryland, United States.
Listed below are our top recommendations on how to get in contact with ID GO - Stream Live TV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ID GO - Stream Live TV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Discoveryhttps://corporate.discovery.com/visitor-agreement/
https://corporate.discovery.com/privacy-policy
https://corporate.discovery.com/privacy-policy/#cappi
https://corporate.discovery.com/california_dns
http://www.aboutads.info/appchoices
https://sites.nielsen.com/legal/privacy-statement/nielsen_app_output/#
Hi. I have been watching IDHD tv…eg. evil lives here and others. Your music it too loud, it is hard to hear what they are saying. Can you please turn down the music. Thank you.
Why are your programs now on Discovery plus? Totally ridiculous. I may as well cancel my cable. Always enjoyed your programming. Why even have the ID network if you’re not going show any new shows?
Why am I paying for investigation discovery with my cable if I have to pay to watch the channel on the streaming app makes no sense this is really ridiculous and I was a loyal customer but now I think I'm just going to disconnect everything from you guys and makes no sense
I used to love the original EVIL LIVES HERE music. I won't watch it anymore. It was the best 😞
People’s magazine investigates on the Discovery app is great but so frustrating that S1 E11 The Accused will not play!! Why is this the only episode that is not working and it’s obviously not a temporary issue because I have tried to come back to it every other day or week but just get the buffer spinning!! So annoying please can you not sort this out?
Wondering why shows are only being played on this streaming thing and not on the television. I love Kenda and a lot of your shows but I can't afford to pay for this and pay for the satellite bill monthly. Not fair to your fans if this is true.....
Your background sound ( noise , music etc ) is so distracting. Making it too hard to follow the plot line. Could you please address that? Thanks.
Turn off the damn music!!! The actors cannot be understood because the music is so loud!! Who in the world thought it was a good idea to insert music? I watched an old movie last night called Perry Mason. Wonderful to be able to understand the dialogue.
by Red_shedevil
I love ID content, and I switched cable providers to ensure I still had ID but having AT&T I don’t get ID on demand like I did with Comcast, so I need to use the app with chromecast. The app is so frustrating. It usually doesn’t save the shows I’m watching under “continue watching”. I don’t even understand how it decides which shows to log in continue watching because it’s so random. I just paused it to take a phone call, and when I went back to the app to continue playing the episode it refreshed so I lost the show I was watching and had to start from the beginning...which means having to sit through an insane amount of commercials. You can’t fast forward or rewind without having to sit through commercials, even if you went to the spot you left off on and were wrong. Honestly, too many commercials. I would pay extra for an ad free experience.
I just want to add that I will never consider any of the products or services that are advertised during these shows because it is so excessive, it actually is making me hate the companies advertising. I pay for cable already. I can’t use Comcast anymore because they have so many issues in my area, but I pay for cable specifically for ID access. Literally no other reason to have it. If I had on demand I could fast forward through them, but that is no longer an option with AT&T. Throw us a dang bone.
by Barberista
Honestly, it’s absolutely not worth downloading even with a tv subscription. There are too many ads that play too frequently at about 3 minutes a piece, regardless of your tv subscription. Also it’s extremely annoying that they will literally play the same ad throughout the entire show you’re watching. Even with the comments they make saying it runs the same amount of ads as regular tv, even with regular tv, it will still show different ads/commercials and also ones that pertain to my area. I’ll get ads on this app for states that are literally on the other side of the country that don’t pertain to me at all. They don’t have a paid subscription for you to opt in for, but require you to have a tv subscription to watch most of the shows they show. That makes absolutely no sense to me, especially considering there’s very few people that even watch live tv in a general sense. You guys need A LOT of improvement especially considering you have been around for a few years now. Free or not, this isn’t a great app and I’ve experienced a multitude of issues with it including just straight up exiting me out the app entirely. I definitely experienced everything everyone has stated plus my own frustrations. ITS NOT WORTH IT!
by Lilysrainbow
TOO MANY ADDS!! DONT DOWNLOAD THIS APP TRUST ME. ID is my favorite channel with all my favorite shows on it that I watch every single day however their app on the phone, tv, Roku, all of them are extremely frustrating to the point that I have deleted all of the apps and I will actually sacrifice not watching the shows I love (on the app)in order to avoid having to watch 20 adds in just one 45 minute show. So Instead I record all my favorite shows on the cable box and pay 100$ or more per month JUST to AVOID having to watch all the commercials. I will completely just stop watching TV all together (and paying for it) if it ever gets to a point where I’m unable to avoid watching commercials. I will NOT pay for, or support an app that forces you to watch 7 adds every 5 minutes. It’s just ridiculous to even know that they have been doing this successfully for years. If everyone did not download this ridiculous app and avoided it for some time they would be forced to change the amount of adds that they put up. So bite the bullet and do not support this app and it will have no choice but to make it enjoyable. If they want to charge to avoid these adds to the people that choose to that’s fine with me.
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