Ruangguru Status

Last Updated on 2026-02-01 by Ruangguru.com

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Most reported problems

Crashes

100.0%

Common Ruangguru Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Ruangguru network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Ruangguru App
1. On android, goto Settings » Ruangguru » click [Force Stop]

Clear Ruangguru App Cache and Data:
1. On android, goto Settings » Apps » Ruangguru » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Ruangguru.

On android, goto Settings » Apps or Manage Apps tab.
Click Ruangguru » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Ruangguru » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ruangguru

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Developer: ruangguru.com

Jan 14, 2026, 10:29 AM
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