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About: VB-AUDIO Software / VBAN-Receptor allows listening to any VBAN Streams in any
audio formats (1 to 8 channels) and transform your mobile device in High Quality
Wireless Headphone. The integrated 3 bands vintage EQ and Analog Gain Control
will give you a unique audio experience.


 
  2025-01-06

VBAN Receptor Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vincent Burel



100% Contact Match

Developer: Vincent Burel (VB-Audio)

E-Mail: [email protected]

Website: 🌍 Visit VBAN Receptor Website

72.22% Contact Match

Developer: Vincent Burel (VB-Audio)

E-Mail: [email protected]

Website: 🌍 Visit VBAN Receptor Lite Website

81.25% Contact Match

Developer: Vincent Burel (VB-Audio)

E-Mail: [email protected]

Website: 🌍 Visit VBAN Receptor TV Website



Privacy & Terms:

https://forum.vb-audio.com/viewtopic.php?f=6&t=443



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3 Most reported problems 😔💔

3.5 out of 5

I really wanted to like it

2025-03-27

by LittleTortillaBoy

Over the years I’ve used this app off and on with multiple iPhone models and multiple pc’s. After all that time I’ve come to finally delete it as it causes massive battery drain and heat buildup on my phone, even when paused and not streaming anything. My upgraded 2300mh battery tanks in half a day just sitting on my desk not streaming anything with the screen off and gets warm to the touch. Multiple pause/play, forced restarts or manual turn off and reboot, forced closing the app and turning off background play, nothing helps. As soon as I deleted the app that problem instantly vanished.

I’m also a little annoyed that it doesn’t use the built-in iOS audio engine so you can’t play/pause the stream from the lock screen or from the control center if you want to hear something else on your phone real quick.

And the last thing, I’m really annoyed at how unstable the stream is. I always thought it was down to my bad WiFi setup in the past in combination with a failing computer. Not only have I tried this on multiple networks over the years but I now have enterprise-level network gear and just built a new powerful computer and the app still can’t reliably handle a 100k/sec audio stream in real time without the ‘overrun’ and ‘underrun’ signals showing packet loss and the audio degrading into an inaudible mess.

Oh and don’t even think about using Bluetooth headphones with this app. Even if you somehow managed to get them to work (it glitched once when a call came in and got routed to my headset) the audio gets so distorted it’s unlistenable.

Overall I really wanted to like this app. To be able to use my phone as temporary portable speakers for a computer I only have headphones plugged into was awesome, when the app worked. But the battery issue alone is enough for me to stay away from it, let alone the other issues I’ve had repeatedly for as many years as this apps been available across 3+ networks, pc’s and iPhones shows this is not an isolated incident and never getting resolved.

Headphones not usable

2025-03-28

by Webfox

The app is effectively unusable with AirPods. The audio is distorted and crackly.

Works okay as long as you do not use AirPods.

2025-03-29

by CatDadCode

Audio gets extremely garbage if you use Bluetooth headphones. I tried every setting to solve this but it made little difference. Higher bitrates, lower bitrates, higher latency, lower latency, etc. Nothing fixes it.




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Why should I report an Issue with VBAN Receptor?

  1. Pulling issues faced by users like you is a good way to draw attention of VBAN Receptor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VBAN Receptor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VBAN Receptor.


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