TytoCare app not working? crashes or has problems?

TytoCare Status

Published by TytoCare on 2024-04-24

TytoCare is a telehealth solution that enables a comprehensive medical exam and
telehealth visit, anytime and anywhere. It includes a hand-held device for
examining the heart, lungs, ears, throat, skin, heart rate and temperature, and
the TytoCare app for storing exam data, sharing it with a physician, and
conducting a live video telehealth exam.

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Common dislikes about TytoCare app

- May require some technical proficiency to operate without errors

- May not be suitable for individuals with compromised immunity or physical limitations that prevent them from using the device properly

Have a Problem with TytoCare? Report Issue

Common TytoCare Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TytoCare app on iOS and Android devices. Solve all TytoCare app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TytoCare iPhone Issues and Solutions

TytoCare iOS app crashes, not working, errors
TytoCare iOS app network issues
TytoCare on iOS has black/white screen

TytoCare Android App Issues and Solutions

TytoCare has errors/crashing/not working
TytoCare server network connectivity issues
TytoCare has black screen

TytoCare iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TytoCare app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TytoCare app crashes or not working on Iphone (iOS):

Close and restart the TytoCare app on iPhone
Update TytoCare app to the Latest Version for iOS
Uninstall and reinstall TytoCare iPhone app
Update your iPhone to the latest iOS version

Fix TytoCare on iPhone unable to connect to server/internet connection issues::

To resolve TytoCare network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TytoCare black/white screen (blank screen) on iPhone:

Follow the TytoCare iOS app troubleshooting guide Here →

TytoCare Android App Issues and Solutions

Fix TytoCare not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TytoCare app issues:

Force Stop the TytoCare App
1. On android, goto "Settings" » click TytoCare app. » click "Force Stop".

Update TytoCare to the latest version on PlayStore

Clear TytoCare App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TytoCare app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TytoCare.

Fix TytoCare unable to contact server/ TytoCare internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TytoCare » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TytoCare » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TytoCare on android.

Solve TytoCare black/white screens issue on Android:

Follow the TytoCare android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TytoCare, developers of TytoCare.

100% Contact Match

Developer: TytoCare

E-Mail: [email protected]

Website: Visit TytoCare Website

66.67% Contact Match

Developer: Tyto

E-Mail: [email protected]

Website: Visit Tyto Website

About this app

It includes a hand-held device for examining the heart, lungs, ears, throat, skin, heart rate and temperature, and the this app app for storing exam data, sharing it with a physician, and conducting a live video telehealth exam. By enabling a comprehensive remote exam and visit, this app is greatly expanding the range of conditions that can now be reliably diagnosed via telehealth. this app is a telehealth solution that enables a comprehensive medical exam and telehealth visit, anytime and anywhere.