Avencis SSOX Pro app not working? crashes or has problems?

Avencis SSOX Pro Status

Last Updated on 2017-08-01 by Avencis

I have a problem with Avencis SSOX Pro

Are you having issues? Select the issue you are having below and provide feedback to Avencis SSOX Pro.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
67 User reports:
App has problems

User reports 67

⚠️ Most reported problems ⚠️

Crashes

40.3%

Not working

31.3%

20.9%

Connection

4.5%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Avencis SSOX Pro? Report Issue

Common Avencis SSOX Pro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Avencis SSOX Pro app on iOS and Android devices. Solve all Avencis SSOX Pro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Avencis SSOX Pro iPhone Issues and Solutions

Avencis SSOX Pro iOS app crashes, not working, errors
Avencis SSOX Pro iOS app network issues
Avencis SSOX Pro on iOS has black/white screen

Avencis SSOX Pro Android App Issues and Solutions

Avencis SSOX Pro has errors/crashing/not working
Avencis SSOX Pro server network connectivity issues
Avencis SSOX Pro has black screen

Avencis SSOX Pro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Avencis SSOX Pro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Avencis SSOX Pro app crashes or not working on Iphone (iOS):

Close and restart the Avencis SSOX Pro app on iPhone
Update Avencis SSOX Pro app to the Latest Version for iOS
Uninstall and reinstall Avencis SSOX Pro iPhone app
Update your iPhone to the latest iOS version

Fix Avencis SSOX Pro on iPhone unable to connect to server/internet connection issues::

To resolve Avencis SSOX Pro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Avencis SSOX Pro black/white screen (blank screen) on iPhone:

Follow the Avencis SSOX Pro iOS app troubleshooting guide Here →

Avencis SSOX Pro Android App Issues and Solutions

Fix Avencis SSOX Pro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Avencis SSOX Pro app issues:

Force Stop the Avencis SSOX Pro App
1. On android, goto "Settings" » click Avencis SSOX Pro app. » click "Force Stop".

Update Avencis SSOX Pro to the latest version on PlayStore

Clear Avencis SSOX Pro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Avencis SSOX Pro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Avencis SSOX Pro.

Fix Avencis SSOX Pro unable to contact server/ Avencis SSOX Pro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Avencis SSOX Pro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Avencis SSOX Pro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Avencis SSOX Pro on android.

Solve Avencis SSOX Pro black/white screens issue on Android:

Follow the Avencis SSOX Pro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Avencis, developers of Avencis SSOX Pro.

About this app

The Avencis SSOX Pro application is designed to allow you to authenticate against your company's information system, securely, from your mobile device. Make your iPhone or iPad a convenient, user-friendly strong authentication tool with Systancia technology. To enroll this application and associate it with your identity, you must first enter the enrollment parameters provided by the administrator of the solution.