Automower Connect app not working? crashes or has problems?

Automower Connect Status

Published by on 2023-12-06

The official Husqvarna Automower® Connect app allows you to take full control
of your Husqvarna robotic lawnmower. The app provides two modes of connectivity
depending on model; Automower® Connect for long-range connectivity using
cellular communication, and Automower® Connect@Home for short-range
connectivity using Bluetooth.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
800.0%

Not working
100.0%


Reported Issues: 16 Comments

By Pierre   1 month ago


Impossible to log in Automower connect

By Chris Richards   10 months ago


Mower not responding to commands ie park while mowing, starting outside schedule.

By Jeremy Griffith-Hone   1 year ago


App will not accept start/resume commands to instruct mower to commence/resume working, despite repeated attempts.

By Jeremy Griffith-Hone   1 year ago


Today I keep getting 'unexpected error' messages when switching between screens within the App. Also, it seems very slow with lots of 'loading' messages. I use this to control two 430X's, and it has been working fine until today.

By Steven Kaye   1 year ago


App seems to be not accepting my login credentials even after I did a password reset and deleted and reinstalled app.

By Ray Ryan   1 year ago


Hi. I have just brought out my automower after the winter. The app on my iPhone won’t update so I can’t connect to the robot. Can you help me with this please?

By Ed Fischer   1 year ago


The app stopped working just the past couple weeks. Clicking on the "Park" or "Schedule" buttons on the main screen seems to crash the app.

By Erling Hansen   1 year ago


I have had my Automower 315x since medio 2020, and is have been performing wery well. For the winter season 2021/2022, I decided for the first time since purchase, to let the Automower stay at an authorized Husqvarna service center, for winter care and potential software updates. After the winter care, it performs and behaves/performs different (pore) than before, and the connection to the mobile app, which until now has been wery reliable and without any problems, has now become wery unreliable. The only thing I can think of, is if there has been updates to the Automower 315x and/or Automower Connect software. Since this is the first service since new (2020), there may have been more SW updates that should all have been made in the right order and timeline ?

By Jane Niewohner   1 year ago


Automower Connect app continues to show error, even after mower is running! It will not allow me to save any changes from my phone. Iphone is up to date and I have uninstalled app and reinstalled it with the same issue, do I need to unpair mower?

By William Sinden   1 year ago


Command Park Until Further Notice does not override the schedule : the mower recommences mowing on schedule in spite of the Park Until Notice command.

By Simon   1 year ago


435x AWD, my husqvarna app closes after a few seconds and won’t allow me to make any changes or start my mower.

By Lizzie Hague   1 year ago


App not loading ! Hasn’t loaded for at least two days

By Bart Koene   1 year ago


310 is connected with app. Schedule ok , but mower does not start on schedule , does not start at all. Mower does start when operated on mower it self. So basically mower does not start via app.

By Kenchi   2 years ago


My avtomower 450X is not mowing. App is showing gray "START" button (disabled). No manual override throug app is possible. I even cen not delete my schedule through the app.

By Martyn   2 years ago


I’ve forgotten app pwd. When I try to request a pwd reset the app doesn’t recognise my email address (it’s correctly entered)

By Colin Roberts   2 years ago


Hi, Issue is changes to schedule don’t hold on the app schedule screen. They appear to save but when you go back into schedule it has reverted to old settings. If who look at the “mower” screen on app it does sometimes show the correct next start time, but also seems to show no start time and also zero battery charge, but then next time it shows 100% charge and correct next start time. It’s like it looses connection but doesn’t say it has. Strangely when you access schedule directly on the mower (315x) the new schedule shows on the mower. I have latest version of app on iPad and version one back on Samsung S9. Initially S9 app was ok so I thought it was latest version on iPad that had issue but both versions now have same issues. Rebooted mower several times. Reinstalled latest app on iPad several times. Reluctant to upgrade app on S9 until this is sorted as it was working initially. One comment: The schedule is the most common reason to go into the app. Why on the latest version was it thought a good idea to remove the schedule direct button and now have to go to schedule via a couple of menus? The GPS card was recently upgraded when old 2G card lost connection. Scheduling issue has been there since this was done. Appreciate any help with this. Thanks Colin


Common dislikes about Automower Connect app

- Maps are inaccurate

- Remote start no longer works

- Manual action is required for everything

- Login/authentication issue

- Refreshing of state issue

- Bugs should have been fixed from the beginning



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About this app

The official Husqvarna Automower® Connect app allows you to take full control of your Husqvarna robotic lawnmower.  AutomowerConnect provides two modes of connectivity depending on model; Automower® Connect for long-range connectivity using cellular communication, and Automower® Connect@Home for short-range connectivity using Bluetooth. • Receive push notifications if the mower is stopped or is brought outside the installation. • Send Start, Pause and Park commands to the mower. • Have the mower’s complete menu system on your mobile device. • View and change the mower settings, e. g. timers and cutting height. • Take advantage of the high resolution and color display on your mobile device to enhance the interaction with the mower. • Track your mower’s GPS position in real time. • Receive push notification alarm in the event of theft. 



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