Cooltra Motosharing Scooter‬‬ Reviews

Cooltra Motosharing Scooter Reviews

Published by on 2025-02-07

🏷️ About: "Cooltra motosharing: a single app to move around your city by electric motorcycle whenever you want and for as long as you need. Rent a motorcycle on a monthly or daily basis.


       


Overall Customer Experience 😎


😎 Positive experience
41.5%

🫥 Neutral
32.9%

🤬 Negative experience
25.6%

~ from Justuseapp.com NLP analysis of 327 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use when visiting a city

- Scooters can be found with discounts in out of the way areas

- Great for getting around town and to the grocery store

- Offers a referral code for free scooter use



Read 15 Customer Service Reviews 😠💢

4.6 out of 5
Horrible/poor service/other apps better

The motorbikes are always broken, always something bad or broken on them. CooltraMotosharingScooter doesn’t work without wifi, works horribly on rooming data. The Customer Service is the worst I have ever had; you cannot talk to anyone only via text, and they don’t refund anything even if you had any problem with CooltraMotosharingScooter or the scooter. They keep the money, they tell you to report the scooter and THAT’S ALL. There are thousand better apps lile Acciona, than this. After this I am deleting CooltraMotosharingScooter and using others as it’s a waste of time and money to use Cooltra….really really don’t recommend it at all

Absolutely Terrible

I had the worst experience with CooltraMotosharingScooter. Not only did they not respond to the english customer service emails i sent, but when they did answer on their italian customer service address, they took 4 days just to tell me that because i don’t have a EU drivers license or International DL i can not use their app. Absolutely terrible customer service, if you have the option stick to another competitor like cityscoot, as they take foreign DLs.

EU and International drivers licenses only!

I was really excited to see that there is finally a moped service in Rome and promptly signed up. Then when my account wasn’t being validated, I called customer support just to find out that even though US drivers licenses are accepted in Italy, eCooltra only accepts EU and International drivers licenses.

The app does not work

Although my location is on, it asks me activate the location and continue button does not work so that I can not register and use it.

Doesn’t accept US drivers license in PORTUGAL

All of my dreams of dashing around the city on one of these gorgeous Askoll bikes are ruined because this company doesn’t care about Portuguese rules.

☹️ it’s just mean of you

Not for tourists

The company won’t verify your profile without an international drivers license and local residency card.

Worse app ever “sorry you are American I can activate your account”

If you come from America they won’t not activate your acc.

very bad ux

register in CooltraMotosharingScooter harder than get new passport 👎👎

Brilliant Service, Lousy App

I love/hate eCooltra.
The service is brilliant, scooters are good, customer service very friendly. CooltraMotosharingScooter itself is horrible. It often fails, returns an error or takes much too long when it does work. It’s not uncommon for me to reserve a scooter and spend more time with customer service than riding.
Get it together folks.

Great product lousy service and user experience

Great amazing service! But app works poorly and service is subpar.

Cheap and easy way to get around!!

Love driving them so much fun. Use referral code : vdktj And you get 30 minutes of free scooter use too!

Great product! Use code hpvxk for 10€ Credit

Is a great product when visiting the city! If you look around a little you can find scooters that have discounts in out of the way areas (my stay was close to the edge of the boundaries)

Great for getting to the grocery and around town!

Use hpvxk for 10 euros credit when first signing up! At .23 cents a minute that’s over 40 min.

Cool

So cool to change City without any hassle

Poor

Been in madrid for a 3 days vacation,i download CooltraMotosharingScooter to be able to use the scooters around the city, its been more than 24 hrs and they havent allow me to use the service at all. At this point i dont need any approval anymore. Horrible.

Great Idea!

This is such a smart idea for getting around the city smoothly. Enter promo code vbhxd for free minutes!!



Is Cooltra Motosharing Scooter Safe? 🙏

Yes. Cooltra Motosharing Scooter‬‬ is very safe to use. This is based on our NLP (Natural language processing) analysis of over 327 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Cooltra Motosharing Scooter Is 61.9/100.

Safety Analysis

86.8% of users say app is Safe 👍
86.8%

9.6% of users say app is Risky 🚨
9.6%

3.6% of users have Some Concerns ⚠️
3.6%


Is Cooltra Motosharing Scooter Legit? 💯

Yes. Cooltra Motosharing Scooter‬‬ is a totally legit app. This conclusion was arrived at by running over 327 Cooltra Motosharing Scooter‬‬ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cooltra Motosharing Scooter Is 100/100..

🔏 Privacy & Data Safety

Cooltra Motosharing Scooter collected the following data from you:

  • Data Used to Track You:
    • Contact Info
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Cooltra Motosharing Scooter‬‬? Post a Review




Features

Rent an electric vehicle by the day, or enjoy a monthly motorcycle rental in our more than 50 rent points throughout Europe.

√ No other electric motorcycle rental app offers you as many nearby rental points as Cooltra does.

"Cooltra motosharing: a single app to move around your city by electric motorcycle whenever you want and for as long as you need.

3) Time to start: press the START button on the right hand side of the motorcyle’s handlebars or under the handlebars, depending on the motorcycle model and start riding.

You can rent and ride Cooltra electric motorcycles whenever you need to.

  Contact Support
Developer:
Cooltra Motosharing, S.L.

Contact e-Mail:

Website: