Contact Cooltra Motosharing Scooter Support
Published by Cooltra Motosharing, S.L. on 2024-01-10 About: "Cooltra motosharing: a single app to move around your city by electric
motorcycle whenever you want and for as long as you need. Rent a motorcycle on a
monthly or daily basis.
How to Contact Cooltra Motosharing Scooter Customer Service/Support
Listed below are our top recommendations on how to get in contact with Cooltra Motosharing Scooter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cooltra Motosharing Scooter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cooltra Motosharing, S.L.
Verified email
Contact e-Mail: [email protected]
41.18% Contact Match
Developer: Cooltra Motosharing SL
E-Mail: [email protected]
Website: Visit Cooltra Motosharing Scooter Website
Reported Issues: 3 Comments
By paulavigaray
Horrible/poor service/other apps better
The motorbikes are always broken, always something bad or broken on them. The app doesn’t work without wifi, works horribly on rooming data. The Customer Service is the worst I have ever had; you cannot talk to anyone only via text, and they don’t refund anything even if you had any problem with the app or the scooter. They keep the money, they tell you to report the scooter and THAT’S ALL. There are thousand better apps lile Acciona, than this. After this I am deleting the app and using others as it’s a waste of time and money to use Cooltra….really really don’t recommend it at all
By Sac up
Absolutely Terrible
I had the worst experience with this app. Not only did they not respond to the english customer service emails i sent, but when they did answer on their italian customer service address, they took 4 days just to tell me that because i don’t have a EU drivers license or International DL i can not use their app. Absolutely terrible customer service, if you have the option stick to another competitor like cityscoot, as they take foreign DLs.
By Son of a Grunt
EU and International drivers licenses only!
I was really excited to see that there is finally a moped service in Rome and promptly signed up. Then when my account wasn’t being validated, I called customer support just to find out that even though US drivers licenses are accepted in Italy, eCooltra only accepts EU and International drivers licenses.
Have a Problem with Cooltra Motosharing Scooter? Report Issue
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Why should I report an Issue with Cooltra Motosharing Scooter?
- Pulling issues faced by users like you is a good way to draw attention of Cooltra Motosharing Scooter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cooltra Motosharing Scooter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cooltra Motosharing Scooter.
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