Expense app not working? crashes or has problems?

Expense Status

Last Updated on 2024-10-16 by Edenred

I have a problem with Expense

Are you having issues? Select the issue you are having below and provide feedback to Expense.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Expense? Report Issue

Common Expense Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Expense app on iOS and Android devices. Solve all Expense app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Expense iPhone Issues and Solutions

Expense iOS app crashes, not working, errors
Expense iOS app network issues
Expense on iOS has black/white screen

Expense Android App Issues and Solutions

Expense has errors/crashing/not working
Expense server network connectivity issues
Expense has black screen

Expense iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Expense app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Expense app crashes or not working on Iphone (iOS):

Close and restart the Expense app on iPhone
Update Expense app to the Latest Version for iOS
Uninstall and reinstall Expense iPhone app
Update your iPhone to the latest iOS version

Fix Expense on iPhone unable to connect to server/internet connection issues::

To resolve Expense network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Expense black/white screen (blank screen) on iPhone:

Follow the Expense iOS app troubleshooting guide Here →

Expense Android App Issues and Solutions

Fix Expense not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Expense app issues:

Force Stop the Expense App
1. On android, goto "Settings" » click Expense app. » click "Force Stop".

Update Expense to the latest version on PlayStore

Clear Expense App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Expense app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Expense.

Fix Expense unable to contact server/ Expense internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Expense » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Expense » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Expense on android.

Solve Expense black/white screens issue on Android:

Follow the Expense android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Edenred, developers of Expense.

About this app

Como usuario, puedes consultar saldos y movimientos, elaborar tu reporte de gastos con la ayuda del buzón inteligente y enviarlo fácil y rápido para aprobación a tu jefe, protege tu tarjeta con el bloqueo temporal, solicita anticipo de saldo y además cuentas con un código seguro para e-commerce. ¡Gracias por usar Mi ticket this app! Sin importar si tu empresa es grande o pequeña, ¡Gestiona tus gastos en cualquier momento! Si eres jefe, aprueba solicitudes de anticipos y reportes de gasto. Trabajamos constantemente para mejorar las funcionalidades y el rendimiento. La tarjeta es proporcionada por tu empresa, debes ser un usuario existente de Empresarial Edenred.