SecurLOCK Equip Status
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Problems reported in the last 24 hours
📋 14 Reported Issues:
It won't let me log in
Can't get off loading screen. My card is locked and I can't unlock it
I am unable to login. Keep getting the message that user name or password is incorrect. No matter what I do I’m unable to login.
App keeps saying that i need to go to app store and download the latest version of the app but there is no update. cant log in.
The app will not let me login , it says I need the newest version , but it will not download, it goes back to the original app even after I delete the app and try to reinstall,. it doesn't work .
I have a new iPhone 14 and I tried to redownload the app and I keep getting an error stating this version of SecurLock Equip is no longer supported please install the latest version of the app. I have uninstalled and reinstall multiple times. I am installing the latest version. Help please
Sirs, As per today, SecurLock Equip give me the following message on my iPhone 13 Pro MAX with IOS 16.1 "This version of SecurLOCK Equip is no longer supported. Please install the latest version of the app." Upon entering the app store, the latest version is already installed. While waiting for your response, I will uninstall and reinstall SecurLock Equip to see if this will work. Please help! Dick R.
App says I need the latest version....go to play store. In play store, there is no update. I try to uninstall and install again. Same message.
I can no longer use my SecurLock equip app on my iphone. It just shows a notice to download the newer version of the app, but it is the same every time I delete and redownload the app. It was working fine yesterday, no recent updates to my phone. Thank you, Sandra
The app is working for the cards I have on there but I can not register my new debit card. I have tried several days and get the same message about “unable to complete process”. I called Bremer Bank but they have no idea what is wrong. HELP!
Can't get past the terms page to set up. Flashes with an error message. I have an android phone.
Does not show where money is spent
Every time I put username and password in it tells me is not right. So I reset it they send token. Go in log back in to make sure. It says wrong and it won’t send another token. I am also trying to go put it on Samsung from iPhone. HELP
i tried loading the app up but its stuck on the loading screen. Never loaded it, had my phone running for 20 minutes and nothing.
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Common SecurLOCK Equip Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: SecurLOCKEquipInfo@fisglobal.com
Website: 🌍 Visit SecurLOCK Equip Website
Privacy Policy: https://www.fisglobal.com/en/privacy/online-privacy-notice
Developer: FIS Payments
‼️ Outages Happening Right Now
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Mar 30, 2025, 10:21 AMa user from Thessaloniki, Greece reported problems with SecurLOCK Equip : Connection
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Started 6 minutes ago
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Started 9 minutes ago
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Started 13 minutes ago
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Started 20 minutes ago
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Started 23 minutes ago
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Started 29 minutes ago
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Started 29 minutes ago
