Allows a cardholder to control the how / where / when their payment cards are
used via their mobile device. Turn your card on or off with the touch of a
button.
Are you having issues? Select the issue you are having below and provide feedback to SecurLOCK Equip.
By Edwin thompson 1 year ago
It won't let me log in
By Amanda Jackson 1 year ago
Can't get off loading screen. My card is locked and I can't unlock it
By Peg Edwards 1 year ago
I am unable to login. Keep getting the message that user name or password is incorrect. No matter what I do I’m unable to login.
By Isa Gonzalez 1 year ago
App keeps saying that i need to go to app store and download the latest version of the app but there is no update. cant log in.
By BessMoss 1 year ago
The app will not let me login , it says I need the newest version , but it will not download, it goes back to the original app even after I delete the app and try to reinstall,. it doesn't work .
By Charlene 1 year ago
I have a new iPhone 14 and I tried to redownload the app and I keep getting an error stating this version of SecurLock Equip is no longer supported please install the latest version of the app. I have uninstalled and reinstall multiple times. I am installing the latest version. Help please
By Dick R. 1 year ago
Sirs, As per today, SecurLock Equip give me the following message on my iPhone 13 Pro MAX with IOS 16.1 "This version of SecurLOCK Equip is no longer supported. Please install the latest version of the app." Upon entering the app store, the latest version is already installed. While waiting for your response, I will uninstall and reinstall SecurLock Equip to see if this will work. Please help! Dick R.
By Dawn R McCauley 1 year ago
App says I need the latest version....go to play store. In play store, there is no update. I try to uninstall and install again. Same message.
By Sandra Rogers 1 year ago
I can no longer use my SecurLock equip app on my iphone. It just shows a notice to download the newer version of the app, but it is the same every time I delete and redownload the app. It was working fine yesterday, no recent updates to my phone. Thank you, Sandra
By Jeanie Schoephoerster 1 year ago
The app is working for the cards I have on there but I can not register my new debit card. I have tried several days and get the same message about “unable to complete process”. I called Bremer Bank but they have no idea what is wrong. HELP!
By Marjorie fowler 1 year ago
Can't get past the terms page to set up. Flashes with an error message. I have an android phone.
By Jr 1 year ago
Does not show where money is spent
By Donna Cloud 1 year ago
Every time I put username and password in it tells me is not right. So I reset it they send token. Go in log back in to make sure. It says wrong and it won’t send another token. I am also trying to go put it on Samsung from iPhone. HELP
By Mathieu 2 years ago
i tried loading the app up but its stuck on the loading screen. Never loaded it, had my phone running for 20 minutes and nothing.
- Logging out involuntarily and having to re-enter password.
- Confusing app.
- Can't see balance or transfer balance.
- Forgets password.
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Complete guide to troubleshoot SecurLOCK Equip app on iOS and Android devices. Solve all SecurLOCK Equip app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FIdelity National e-Banking Services, developers of SecurLOCK Equip.
100% Contact Match
Developer: FIS Payments
E-Mail: [email protected]
Website: Visit SecurLOCK Equip Website
Allows a cardholder to control the how / where / when their payment cards are used via their mobile device. Turn your card on or off with the touch of a button. Set location based controls. Block international transactions or set spending limits.