Contact SecurLOCK Equip Support
Company Name: FIdelity National e-Banking Services
About: Allows a cardholder to control the how / where / when their payment cards are
used via their mobile device. Turn your card on or off with the touch of a
button.
SecurLOCK Equip Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with SecurLOCK Equip. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SecurLOCK Equip. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SecurLOCK Equip Website
Privacy Policy: https://www.fisglobal.com/en/privacy/online-privacy-notice
Developer: FIS Payments
Read 9 Customer Service Reviews 😭😔💔
I have an am unable to log in or reset a password to use the service. I would like to change this so that I can log into the app and use the card.
I have been trying to set the APP up on my phone and it keeps saying invalid user name. Please help.
Paid a bill from at&t which I did not owe. Routed payment through my checking account. My house payment was returned.
In short, message says this version is no longer supported. Please install the latest version. App does not have install option only uninstall or open. Not way to contact FIS.
I am trying to set up an account with the SecurLOCK app and keep getting this message: *Registration process has been disabled please contact customer service* The bank i have is Rockland Trust and they can't help me because this is a third party app. How do i sign up my debit card with this app?? Thanks, Brian
Can not login, locked out . how do i get back in? think i may have forgot password loged in to many times
Update on Sunday junked the whole thing!
by Sammmmmmmyd
Edit: after the update Sunday, I can’t use anything. Can’t log in, can’t change password, can’t even contact them about the issue. This is my bank card, so this is a major issue.
I thought this was going to help protect my bank cards, but now I wish I had never got it. It’s a super confusing app first of all. Turning things on and off, I’ve had my car declined several time and have to go in and figure out how to turn on/off what buttons to get it to work. Now some how I got logged out of the app completely and it will not take my password. I’ve tried resetting my password and it doesn’t send me an email with the token I need to change the password to get back in. When I try to contact them, it just goes to a blank white screen with nothing on it. I can’t find a number or anything to contact them, so I can get back into the app and finally get rid of the app completely once I’ve deleted my card. Don’t get the app. It’s an annoyance.
Worst banking app ever.
by Quentin9617
So my bank recently switched to this app, and I mean complaints after complaints from anyone else I know that banks with the same bank as me about this “new amazing app”
For one, I can’t even see my balance or transfer my balance so what’s even the point of the app?!
For two, it will forget my password (I took a screenshot of my new password to test it) put it in 2 days later and it’s saying invalid password?
Lastly , can y’all fix this? I mean if you have bad review after bad review , you would think you would fix this issue .
Getting rid of it
by Littlekicks_85
I am constantly having to reset my password. I write it down each time and when I go to log in the next time, it says wrong password every time. Very annoying. Reset emails take very long and this last time it’s not allowing me to reset my password. Face ID does not work more than a day. I have more issues than anything with this app and I will be getting rid of it ONCE I’m finally able to log back in and change the settings. I would have given it no stars if I could. Should have been a helpful app but it is more of a hindrance and annoyance.
Have a Problem with SecurLOCK Equip? Report Issue
Why should I report an Issue with SecurLOCK Equip?
- Pulling issues faced by users like you is a good way to draw attention of SecurLOCK Equip to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SecurLOCK Equip customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SecurLOCK Equip.
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