Ria Money Transfer: Send Money Reviews

I was very pleased with the application at first. During the COVID-19 pandemic it was important for me to send money to a few people to make sure that they were able to eat. The first and second transaction was great, but the third was flagged by security—this is something that I actually appreciated. When I called to sort everything out, I was treated very poorly by the representative. I was very kind and respectful on the phone but the agent seemed extremely short and irate, as if I was attempting to scam her—again strong security is something that I applaud, but rudeness is unacceptable. I was told that I would have to send the money in person, yet again I understood this and wasn’t angry because I was making several transactions within a short period time, however there is no reason to be rude or short. I walked down the street to get cash and went to the local store front location to complete my business. I’m still uncertain if I’m able to send from the application again, and my money is floating in limbo because the representative was too impatient to explain. Be cautious with RiaMoneyTransfer. I certainly hope that they fix this issues, because otherwise it was very convenient for me.

I was hesitant at first to use RiaMoneyTransfer based on some reviews but was very pleased in the end.
RiaMoneyTransfer uses 4 different payment methods with fastest being debit, credit, or cash especially for the first transfer given the time it takes to verify bank account if choose manual verifcation. Keep in mind that cost also varies depending on payment method.
I used debit card with my first transaction and the money was ready for pick up immediately. I still added my bank account for future transfers and verification took 2 business days.
I will definitely use RiaMoneyTransfer for my future transfers and recommend to friends.
Don’t forget to use coupon for your first free transfer.

They don’t explicitly tell you what you can and can’t do. I tried to send money to an uncle who is in need but when I pushed the send button, it logged me out of the account and said to check the email they sent me regarding why.. never got an email. Money was charged from my account. Don’t have any info on if and how my uncle can pick up the money. Had to call customer service the next day, literally no help. Told me I couldn’t send money within the US to the same state (which I didn’t do, sent to a different state), then said it could be the card I used and asked for what bank card, I told them, they said they don’t know if it’ll work or not. None of this info is on the website or anything either. Told me I have to send money from one of their stores and that I can’t get into the account. Like ever. Like they refused to help me get into my account. Just said that the money wasn’t processed and that the card probably has the money on hold. So I have to wait for it to be put back into account. So frustrating. Would give negative stars if I could.

It’s great to have found RiaMoneyTransfer. It makes it so much easier to send money to my loved ones back home and to do any international transactions with just a few clicks. I like how it’s so secure and they will make sure and verify it’s your bank account and/or card before they let you process the payment (first time only!) once the payment method is saved is super easy and quick. I had an issue once with a name on a transfer, called and they were able to fix it before we ended the call, customer service it’s s big thing for me they’ve been great at that.

Thank you!

I have try them few times now and there is always an issue with them. They always hold the money for too long. But this is really the last time I use them. I made a transaction since Monday and now they canceled because according to the bank I didn’t write my name correct. I get it but honestly they could have communicated this to me before they canceled the transaction but at the same time the charge my account with the amount I was sending. four days later to tell me that I have to wait 5 business day for my refund. This situation is very frustrating knowing that I need a I send money to my family so that they can eat. Now I have to wait 5 day to send them money because Ria envíos is keeping the money for 5 more day. Please if you are sending money do not used this company. Do not waste you time. They are not efficient they take too long to give the money to your love ones. Use any other but Ria.

Just because I cant verify my identity through social security in your company doesn't mean you guys are gonna stop helping me, and asking me to try it again next week. Some people who send money don’t have the time and patience to do that especially if its urgent. And there are other ways to identify my identity but you Ria are not helping me to verify that so that I can use your system for the first time. I am willing to use Ria to send big amount of money, but if Ria doesn't want to help me and assist their new costumers, you Ria just lost a possible loyal costumer. Hope you improve your system because your customer service just stop assisting me in my problem to send money. Is that the limit of you can help your new costumer, is that the limit of the service you can provide. Hope you guys improve or els you will lose prospect loyal customers. Have a good day and hope you here my review so that you will improve. Thank you

I found out RiaMoneyTransfer and decided to give her a try or use two other ones with this one the problem then I have when I send the money to be deposit onto the persons account and I’m paying with my debit card demoing text sometimes too long like one dayFive hours four hours then I have to call and find out what happened why it takes so long the problem I never help with the other apps yes like maybe in five minutes is there and the other person Bank Account the rate really is the same pretty much about the customer service it’s okThey only take a minute and tell me is to keep waiting and I will get a confirmation email with their money it’s and the recipient account I found about the customer service that can be better

I have used other services in the past like Xoom and Remitly. Ria gives the best rates among these after you’re done with promotional offers. The transfer rate is literally minutes. At first it took 2-3 business days for the transfer using bank account in usa and deposit to another country. But after 2-3 transfers, all the transfers are done within 15 minutes. I’m so impressed.

The only downside is the limit. Through RiaMoneyTransfer one can only send max $3000 per transaction per day and $8000 total per month. Which i think is pretty low, but is enough for me.

I’ve been using Ria money transfer for about 5 years now and I don’t have any complaints. It’s is so easy to use, the customer service is also very friendly and efficient. Money arrives quickly and if the money has to go back to my account because the other person couldn’t pick it up, the money comes back to my bank account pretty quick without any troubles in the middle. I really love RiaMoneyTransfer! It really makes life easier for those who are abroad and have to send money frequently to their relatives ♥️. God bless you Ria team!

Rio is an awesome app we use it to send money overseas. Very easy, organized, and fast!
They keep you updated about the money you had sent. Also, it is simple and easy, all you have to do is to press the button to send the money again and again. The great thing in Rio is you don’t have to pay twice for the money you send. Some other companies like western union they took a big amount from the senders and also from the person who received the money. Rio they charge only the sender.
Thank you Rio!

Awful customer service I was “helped” by a sexist man who wouldn’t listen to my concerns or explanations. My account was hacked and my information exposed I tried to get help and since I couldn’t I decided to create a new account which got locked when I called this man answered me and told me that my account getting hacked was impossible even though I told him the details on my old account had been changed. My mother is old and not very good with computers so I do her transactions for her and I was told that since I was hacked and was using my account to help my mother I was no longer allowed to use the services which is at no loss to me there are others but the blatant sexism from this man that constantly tried to shut me up and offered no HELP led me to this review I’d give 0 stars if I could.

I use to send money to Jamaica at I was a bit skeptical because I never heard of them. There rates are almost the same and in most cases beat the others especially Western Union, what I also like is the many many locations for pickup so you don’t have to stand in those long crazy lines especially Christmas time. Finally not too much hassle in order to get your money like other asking all these crazy questions. I recommend them to anyone looking for a different service.

Have been using it for more than 3 years now and never faced any issue , app has been updated several times and now it’s smooth and works every time no lag or crashes. They provide the highest transfer rate comparing with other providers with instant deposit which is the best in class service. I really love RiaMoneyTransfer and service, have recommend to all my friends and would recommend to anyone who want high rate, reliable service and instant transfer. Ria 👍🏼

I’m recommended to all of you who had family back home and need to do the international money transfer. Comprehensive and easy App to use specially when you registres with Ria Services transfer is so easy secure and fast no Colorado no complications. I’m doing construction house for my family it’s so easy and fast way to send money to my contractor and the money is ready in fewer minutes.
Loved Ria Transfer security and better then others like MoneyGram or WesternUnion.
Thank you for ready me

I had good support and overall great experience with Ria team for my money transfer from US to INDIA. I have been using several times to remit Ria in last 5 years. No matter whether the amount was high or low. It was credited in the Indian bank on time and the exchange rate was best in the market. The customer support was also very helpful. If you want to sent money to India without any worries and peace of mind this is the right platform. I highly recommend using Ria for everyone .

I highly recommend Ria services. I used to go to the Ria offices to make my international transactions. Despite doing all my financial transactions online, I felt unease when it came to international transactions. However, Ria money services app has completely changed my mind and now I can make money transactions anytime, anywhere with just one click away. It is easy, convenient, and most importantly secure. Also the fees are cheaper than going to the offices. All around Ria Money app is the best!

I have using RIA to send money to the a Philippines.
There were like a couple of times that my recipient was going back and forth to the city to claim the money.
There was a delay, but not for a day. Unlike other remitting agencies where it takes 2-3 days before the money can be claimed and fee is 2-3dollars more, so I stopped using them even if the exchange rate is 50 cents more than RIA.
Send your financial help or cash gift thru RIA.
You can trust your money gets there.

I started using Ría App during the pandemic to avoid social contact. Since then, I have discovered how easy it is to send money to other countries. The first transition was great and took longer because my information had to be verified, but now that it is, my recipients get the money I send within 10-15 minutes after I make the transition. I love that they reward me by sending me promo codes for my birthday and special occasions.

I was using this application, and I like it.
Then I tried to enter to send money again and it said that I had to change my password when I tried it, made me call customer service and then it made me change my password, when I changed it it told me again that my account was blocked and did not let me in, again I changed it and it said the same thing, I did this many times to try to enter and send money for that application but it did not help, I really do not recommend this application at all, If you want to find another alternative, do it because this needs an update and an improvement, because it does not work.

I've been sending money through RiaMoneyTransfer since 2015 and I'm more than happy!!! I've never had issues, is fast, they take money straight from my account, and deliver to the recipient, is that simple! Totally recommend RiaMoneyTransfer, if you wanna save time and money, download RiaMoneyTransfer , and sometimes they give you coupons where you can send Money without cost!!! is the fastest, convenient and safer service to send money.

Simple to use, especially for sending money. Does what it's supposed to do and everything is well labeled so you're not forced to hunt for basic things like some other apps. Definitely a big improvement from the previous one!

I’ve been trying to use the service for the past few weeks everytime I tried It gave me a error.. tryed multiple times. Kept getting an error. Got charged myltiple times in my bank. Contact CS cause the process itself didn’t go through but got charged. They said they would the issue.. tried again.. and again GOT AN ERROR. Do not use this SERVICES if u don’t want headaches!! Go use paypal even though they will rip u off. At least u will save yourself some extress!

Please bring back the Touch ID login for RiaMoneyTransfer . It’s becoming really a headache to login each time . There is no easy lookup of current rate as soon as we login. Each time we have to click on
1.Check prices ,
2.Select country
3.then see the rates.
As we are logging in already why not default to show the transfer rate of frequently used country .

One of the most glitchy app with awlful user experience. Hard to believe they are able to keep the customer base up with this UI and UX team. Please learn a thing or two from Remitly or Xoom which have a great user experience in using RiaMoneyTransfer . Need a great deal of revamp for the application to showcase their product. Hope you can come up with better UI app. This is one is like a college project application.

RiaMoneyTransfer UX has drastically improved since the new update. I have been using RIA for years now, since they have the best rates (on average) and the only issue was a very boring UX on their app. The new app is lean and really nice to use.

I completed my first ever transfer on Ria today, and (1) I got the best forex rate across all apps (2) it transferred in 1 hour.

Usually apps have a "either fast transfer or good exchange rate" policy - but Ria has both at the same time. And Ive been really impressed!!

At first I really liked Rio because of the prices and speed of delivery. Now I am completely disappointed in it my Profile has been verified a long time ago. I sent the money that should go 20 minutes it's been 3 days and the money is still on the way. I'm very angry with them. And when I called in support, there me said that they closed, that they works it is unclear on somehow time from 8:00am until 2:00pm.

Finally a new app but with bugs, push notifications doesn’t work, asking to type password for second time and every time ask to type the answer of the security questions I understand if I am using another device or trying to log in by the website , the new it’s still a piece of crack

I was able to send money to Chile from my bank within minutes. I would totally recommend Ria to anyone who sends money regularly in a couple of clicks 👏

I have been using RiaMoneyTransfer for a few years now. The new app is clean with great usability. It’s very easy to use RiaMoneyTransfer for either a new transaction or a repeat transaction.

I love all the changes that were made to make it easier to use. Sending is so easy with this new design. Ria is the best!

RiaMoneyTransfer has bugs. First, it sends money to the last recipient on your list regardless of your initial choice. I had to cancel transaction multiple times thinking that error made on my side. Second issue with biometric login, does not work with a FaceID. I cannot trust RiaMoneyTransfer and have to use a website version

I love how you did to RiaMoneyTransfer . Easy to check the price and better view when sending money but it’s a pain to log in because you remove the face ID. I didn’t have this problem before your update. Also, it times out in less than 1 minute.

Preventing users from opting out of your service makes for a untrusted experience.

I have no more use for RiaMoneyTransfer or transfer and would like my account and all the info within it deleted.

They cancelled my transaction because I was sending money paying for somebody’s work. Apparently they don’t allow that. Why in this case having this feature (business transfer) in RiaMoneyTransfer ? Customer support rep was rude and locked my account. You don’t want my money? Ok.