TOPCU Mobile Banking Reviews

TOPCU Reviews

Published by on 2025-05-20

🏷️ About: Easy and Simple Mobile Banking by TOPCU.


       


Overall Customer Experience 😎


🤬 Negative experience
66.3%

😎 Positive experience
33.7%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 15 combined software reviews.

Is TOPCU Safe?
TOPCU Mobile Banking appears generally safe, but use with caution.
33.7/100

  Safety Analysis »»

Is TOPCU Legit?
TOPCU Mobile Banking appears legitimate, though exercise caution.
33.7/100



Read 20 Customer Service Reviews 😠💢

2.5 out of 5
I am a member

TOPCU is so garbage, and there is no possible way to contact the bank directly. If you are a member please leave this bank asap and if you plan on joining this credit union there are many others in Tucson that are ten times better in quality and customer service.

Absolutely horrendus

TOPCU is buggy, has a terrible habit with giving me popups and requires I take 18 million photos of my check to deposit it.

Im leaving this bank because of how awful TOPCU is

Zelle issues

I too am having Zelle Issues. The credit union app does not preform so well. I have had a few too many issues with this credit union.

Bill Pay problems

Bill Pay is my main reason for using TOPCU & not being able to customize the names of the payees is a serious problem. For instance, my husband & I both have our own accounts with several creditors, but I have no way of indicating whether a payee is his or mine. It does me no good to pay my account if his is the one that owes money! I cannot find any way to edit the payees. One creditor recently changed their card to a MasterCard. The account # is completely different, but I can't change it.

Now the Bill Pay function has vanished completely. It's like it never existed. I can only hope they have taken it down in order to fix it.

If all you want to do is check your balance or see if a check has cleared, it's fine for that. But I need a lot more from my banking than just passive monitoring.

Welcome to the 20th century

Clunky, extra steps on a mobile are not intuitive, my 1Password doesn’t see mobile only net teller, trying to set up print auth… wish me luck.

Would be helpful to be able to choose to see password when forced to enter manually. The 100th of a second a character shows is not helpful.

Lock out

Whatever you do. DO NOT forget your password.

App.

TOPCU is made very basic. Would be nice if we could transfer money into another account like chase offers. I always mobile deposit and it takes 20+ try’s. Very annoying.

Login is unstable on iOS devices.

Seems that TOPCU needs some attention to be more stable and formatted for iOS.

Memo for transfers

It would be nice if you there was an option to put in a memo when doing a transfer. You can do that with online transfers but not on TOPCU .
It would also be so great if you could make check deposits through TOPCU .

Old Pueblo

I’m always greeted with a friendly big smile when I walk in the door, The tellers are friendly and smart when they deal with you. FIVE STARS ALL THE WAY, The Apt Is So Easy To Maneuver

Your jobs

I am so grateful to all of you for doing such a good job all the time especially in these terrible times, everything you do is helpful and I’m grateful.

Extremely Convenient

Excellent App. The new update makes it a lot easier to instantly check my balance. Saves me a lot of time.

Finally have mobile deposit

I am thrilled that this app finally deployed mobile deposit.

Idea for user friendliness

I am very happy to be a member of this app. It’s nice to have genuine people help with my financial needs. If you make the phone app the same way that USAA has their app then you would have everything you need for the services we can access and handle money matters.

Good app

I think TOPCU is great, especially if you live outside of Arizona. All my account information at my fingertips.

Finally!

Now I don't have to call in or go online to check my balance! TOPCU makes life easier haha, thanks this app! :)

Convenient

Does everything I need in a timely fashion. Very helpful.

Great addition for TOPCU!

Excellent app, easy and effective! Now just add photo check deposit....

Thank god

Been waiting years for this, thanks guys. Great format too.

Annoying

Being asked constantly to rate when I have is annoying



Is TOPCU Safe? 🙏

TOPCU Mobile Banking appears generally safe, but use with caution. JustUseApp Safety Score for TOPCU is 33.7/100.
This assessment is based on our NLP analysis of 15 user reviews. Combined with the app store average rating of 2.5/5.

Safety Analysis

66.7% of users say app is risky 🚨
66.7%

33.3% of users say app is safe 👍
33.3%

0% of users have some concerns ⚠️
0%


Is TOPCU Legit? 💯

TOPCU Mobile Banking appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for TOPCU is 33.7/100 .
This conclusion is based on analysis of 15 user reviews.

🔏 Privacy & Data Safety

TOPCU collected the following data from you:

  • Data Not Linked to You:
    • Financial Info
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics



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