OhioHealth app not working? crashes or has problems?

OhioHealth Status

Published by OhioHealth on 2023-12-19

With a few taps in the OhioHealth mobile app, you can easily find OhioHealth
doctors, get directions to nearby urgent and emergency care locations, and
access your MyChart health record – anytime, anyplace! Use the OhioHealth app
to: • Schedule appointments • Find a doctor and view patient satisfaction
ratings • Pay your bill • Get directions • View Urgent Care wait times
• Access test results • Communicate .

I have a problem with OhioHealth

Are you having issues? Select the issue you are having below and provide feedback to OhioHealth.

User reports:
App has problems

User reports 4

problems reported in the last 24 hours

24 hour clock

Most reported problems

50.0%

Not working

50.0%

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about OhioHealth app

- There is no way to contact app support.

- The appointments feature is not working correctly and can be confusing.

- The billing section of the app is difficult to navigate and needs an update. It is not clear how much the user needs to pay and there is no option to pay the agreed-upon statement amount.

Have a Problem with OhioHealth? Report Issue

Common OhioHealth Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OhioHealth app on iOS and Android devices. Solve all OhioHealth app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OhioHealth iPhone Issues and Solutions

OhioHealth iOS app crashes, not working, errors
OhioHealth iOS app network issues
OhioHealth on iOS has black/white screen

OhioHealth Android App Issues and Solutions

OhioHealth has errors/crashing/not working
OhioHealth server network connectivity issues
OhioHealth has black screen

OhioHealth iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OhioHealth app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OhioHealth app crashes or not working on Iphone (iOS):

Close and restart the OhioHealth app on iPhone
Update OhioHealth app to the Latest Version for iOS
Uninstall and reinstall OhioHealth iPhone app
Update your iPhone to the latest iOS version

Fix OhioHealth on iPhone unable to connect to server/internet connection issues::

To resolve OhioHealth network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OhioHealth black/white screen (blank screen) on iPhone:

Follow the OhioHealth iOS app troubleshooting guide Here →

OhioHealth Android App Issues and Solutions

Fix OhioHealth not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OhioHealth app issues:

Force Stop the OhioHealth App
1. On android, goto "Settings" » click OhioHealth app. » click "Force Stop".

Update OhioHealth to the latest version on PlayStore

Clear OhioHealth App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OhioHealth app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OhioHealth.

Fix OhioHealth unable to contact server/ OhioHealth internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OhioHealth » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OhioHealth » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OhioHealth on android.

Solve OhioHealth black/white screens issue on Android:

Follow the OhioHealth android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OhioHealth, developers of OhioHealth.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: OhioHealth

E-Mail: [email protected]

Website: Visit OhioHealth Website

51.28% Contact Match

Developer: OhioHealth

E-Mail: [email protected]

Website: Visit OhioHealth Website

About this app

With a few taps in the this app mobile app, you can easily find this app doctors, get directions to nearby urgent and emergency care locations, and access your MyChart health record – anytime, anyplace! Currently, MyChart features are available only for this app facilities in the greater Columbus area, including Delaware and Marion. By using the this app Mobile App to connect to a healthcare provider, you consent to this Privacy Policy. Your doctor may have provided you with an activation code during your last outpatient office visit; however, a code is not required to create an account. You must have a MyChart account to access MyChart features. Please read our Mobile Application Privacy Policy for Consumers. You can create a MyChart account in the this app app. Your continued use of the this app Mobile App constitutes your acceptance of this Privacy Policy and any updates.