Connect Associate Reviews

Connect Associate Reviews

Published by on 2025-08-27

🏷️ About: **The FirstService Residential Connect Mobile application is for use by employees only. A client facing version is currently being developed.


     


Is Connect Associate Safe to Use?

We Investigate the app owner's website (Fsresidential.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🀬 Negative experience
67.0%

😎 Positive experience
33.0%

πŸ«₯ Neutral
0.0%

~ from Justuseapp.com NLP analysis of 22 combined software reviews.

Is Connect Associate Safe?
Connect Associate appears generally safe, but use with caution.
33/100

  Safety Analysis »»

Is Connect Associate Legit?
Connect Associate appears legitimate, though exercise caution.
33/100



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Ability to work with live information

- Modules like violations and resident information are a plus

- Makes it easy to manage common property management activities directly from your phone

- Increases utilization of Connect platform



Read 9 Customer Service Reviews πŸ˜ πŸ’’

3.1 out of 5
Camera function using iPhone XS Max not working properly

When you go to upload pictures saved to your phone into the unit violation the button to insert the image is not calibrated correctly so it constantly refocuses instead of allowing you to insert a picture.

Waiting Almost Two Years

I’ve been waiting a very long time and still the San Antonio Area has not been added to the application. I asked last year and was told it will be added soon. Still waiting.

Available on android?

Will this be available on other platforms

Crashes all the time

Though it’s nice to be able to access addresses from my phone, ConnectAssociate will crash in less than 30 seconds.
If I try to look something up during a board meeting, it’ll crash 5 times before I can even find the information I need!
If I’m on a walkthrough on property, doing violations, it will crash while I’m taking photos, while they are loading, and while I’m going to the next address.
Please fix this bug as it make ConnectAssociate a real pain to deal with

Iphone6

The application was working just fine on my iPhone 6 until the recent update. After the update the application would no longer allowed. Are there issues with the application running on an iPhone 6? Are they being addressed?

Next update...

It would be nice to see the account ledger directly from ConnectAssociate .

Great App for property management

I had the chance to use the old version of ConnectAssociate and the improvements on this one are great, the ability to work with live information is great and modules like violations and resident information are a plus

Love it!!

It feels so good to manage a number of very common property management activities directly from your phone and ConnectAssociate makes it very easy!!! Thanks

Great UI

Nice work moving the platform to mobile. A few bugs to fix, but ConnectAssociate will increase my utilization of Connect.



Is Connect Associate Safe? πŸ™

Connect Associate appears generally safe, but use with caution. JustUseApp Safety Score for Connect Associate is 33/100.
This assessment is based on our NLP analysis of 22 user reviews. Combined with the app store average rating of 3.1/5.

Safety Analysis

45% of users say app is risky 🚨
45%

40% of users say app is safe πŸ‘
40%

15% of users have some concerns ⚠️
15%


Is Connect Associate Legit? πŸ’―

Connect Associate appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Connect Associate is 33/100 .
This conclusion is based on analysis of 22 user reviews.

πŸ” Privacy & Data Safety

Connect Associate collected the following data from you:

  • Data Not Collected:

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Features

FirstService Residential Connect Mobile users can work with the following modules: calendars, violations, work orders, arch mods, tasks, property notes, units, maps, call logs, documents, communication tools, and quick links.

FirstService Residential Connect Mobile makes it easy for associates to perform common job functions while being away from their computer using an interface that is both elegant and practical.

FirstService Residential Connect Mobile allows associates to stay connected with their community and their residents at all times.

**The FirstService Residential Connect Mobile application is for use by employees only.

Continued use of GPS running in the background can dramatically decrease battery life.

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Developer:
FirstService Residential


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