Contact Connect Associate

Contact Connect Associate Support


Company Name:

About: **The FirstService Residential Connect Mobile application is for use by
employees only. A client facing version is currently being developed.


 
  2024-06-10

Connect Associate Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FirstService Residential



Verified email ✔✔

E-Mail: android.support@fsresidential.com

Website: 🌍 Visit Connect Associate Website

Privacy Policy: https://fsrsouth.fsrconnect.com/cws_v3/_policy.aspx

Developer: FirstService Residential








3 Most reported problems 😔💔

3.2 out of 5

Crashes all the time

2022-04-27

by Gho0st000etrnl

Though it’s nice to be able to access addresses from my phone, the app will crash in less than 30 seconds.
If I try to look something up during a board meeting, it’ll crash 5 times before I can even find the information I need!
If I’m on a walkthrough on property, doing violations, it will crash while I’m taking photos, while they are loading, and while I’m going to the next address.
Please fix this bug as it make the app a real pain to deal with

Camera function using iPhone XS Max not working properly

2022-05-04

by Bdc313

When you go to upload pictures saved to your phone into the unit violation the button to insert the image is not calibrated correctly so it constantly refocuses instead of allowing you to insert a picture.

Waiting Almost Two Years

2022-05-11

by Bronx1949

I’ve been waiting a very long time and still the San Antonio Area has not been added to the application. I asked last year and was told it will be added soon. Still waiting.


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Why should I report an Issue with Connect Associate?

  1. Pulling issues faced by users like you is a good way to draw attention of Connect Associate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Connect Associate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Connect Associate.


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