Convenient but need huge improvements in delivery service
The accuracy of delivery needs to be improved. I used the service for about 3 months and at least 3 times a week on average. I’d say 30% of time I received package with missing items. And 20-30% the delivery is not on time. What really annoyed me today is the App itself. I can do promotion cart for several days and today I finally reached out to customer service asking for their help. After 45-50min the problem is not solved and they are asking for tons of questions: down to the version of my phone, my location etc. it’s really frustrating! Improvements need to be made to make things simpler and easier for customers.
Love this App!
This is phenomenal! No more crazy runs to the store.
Tabbar cannot change language
The delivery service is perfect, but the tab bar of the app cannot change language, it’s so boring
No language option
This app is supposed to have an English interface, but there is no way to select the language. At this rate, Hema will not be a viable replacement for other English and international supermarkets.
It makes my life amazing and so comfortable 😊
Fast delivery. Poor app.
It’s delivery service is incredibly fast. However the poor app needs a lift: 1. Interface mixes English and Chinese 2. No language settings 3. Cannot find where to set email address and thus cannot receive invoices 4. Contacted support about #3 and they did not solve it.
The app actually hides the negative review of its products.
Very dishonest APP. It hides most of the negative reviews of its products. That’s why most of the reviews show on the APP are positive reviews. Don’t trust the APP.
running background to eat you battery
after installed, this app always running in background even you not use it at all.
产品很齐全 价格也实惠 觉得不能在方便了 加油哦💪
Yes. 盒马 - 鲜美生活 is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6,755 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for 盒马 - 鲜美生活 Is 49.0/100.
Yes. 盒马 - 鲜美生活 is a totally legit app. This conclusion was arrived at by running over 6,755 盒马 - 鲜美生活 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 盒马 - 鲜美生活 Is 49.0/100.
盒马 - 鲜美生活 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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