Are you having issues? Select the issue you are having below and provide feedback to JD.ID Online Shopping.
- After-sale service was not as expected
- No response within 24 hours
- Confusion on whether to return the item or not
- Live chat support was not helpful
Complete guide to troubleshoot JD.ID Online Shopping app on iOS and Android devices. Solve all JD.ID Online Shopping app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PT Jingdong Indonesia Pertama, developers of JD.ID Online Shopping.
We also provide offline payment methods, such as Cash On Delivery and Card Swipe On Delivery, to facilitate your comfort in online shopping. ID, you are able to transact for your household needs, fashion, skincare items, gadgets, vacation tickets, and even pay for your bills and installments online. Shopping at JD. Take advantage of the online shopping festival to fulfill all your daily necessities, lifestyle, groceries, and other needs. For that reason, we provide cheaper prices for shopping your favorite products using Go-Pay. Want to save more? ID is an online shopping application in Indonesia that you can rely on to shop from anywhere and anytime. With JD. With price cuts, it allows you to shop for various products at a much more affordable price, allowing you to save more while shopping. Try the exciting shopping experience of shopping online with various attractive offers and the best prices especially for you. Celebrate HarJOYnas every month with Super Big Sale, shopping vouchers, cashback, flash sale, free shipping, and many more. You can also purchase with other customers to buy products at a cheaper price. By shopping at JD. We provide payments via Online Debit, Virtual Account, and Credit Card from banks in Indonesia. For online payments, we provide a wide range of digital transaction options to suit your needs. So, there is no reason for you to worry about shopping online. JD. We are aware that not everyone is familiar with online payment methods, so we are here to help you conduct your transactions easily at home. You can then exchange JD Points with shopping vouchers of up to 90%. Hence, we are able to guarantee fast delivery and product safety, especially for fragile items. 98% of packages in JABODETABEK and 85% of packages nationally are delivered within 24 hours. To earn these points, you can shop in a different category every month and review the products you have purchased.