zFuse Status

Last Updated on 2024-07-21 by s-joys Co., Ltd.

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Common zFuse Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot zFuse app on iOS and Android devices. Solve all zFuse app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

zFuse iPhone Issues and Solutions

zFuse iOS app crashes, not working, errors
zFuse iOS app network issues
zFuse on iOS has black/white screen

zFuse Android App Issues and Solutions

zFuse has errors/crashing/not working
zFuse server network connectivity issues
zFuse has black screen

zFuse iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever zFuse app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix zFuse app crashes or not working on Iphone (iOS):

Close and restart the zFuse app on iPhone
Update zFuse app to the Latest Version for iOS
Uninstall and reinstall zFuse iPhone app
Update your iPhone to the latest iOS version

Fix zFuse on iPhone unable to connect to server/internet connection issues::

To resolve zFuse network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix zFuse black/white screen (blank screen) on iPhone:

Follow the zFuse iOS app troubleshooting guide Here →

zFuse Android App Issues and Solutions

Fix zFuse not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent zFuse app issues:

Force Stop the zFuse App
1. On android, goto "Settings" » click zFuse app. » click "Force Stop".

Update zFuse to the latest version on PlayStore

Clear zFuse App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "zFuse app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch zFuse.

Fix zFuse unable to contact server/ zFuse internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click zFuse » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got zFuse » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch zFuse on android.

Solve zFuse black/white screens issue on Android:

Follow the zFuse android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at s-joys Co., Ltd., developers of zFuse.

About this app

- this app can play all video formats and encodings, allowing you to play video files on your mobile device without need to convert to MP4. - this app supports ASS/SSA/SUP effects subtitles, you can experience the full effects subtitles like on your PC / Mac. - this app has powerful networking technologies that allow you play media from your PC or NAS directly ,without any space occupied in your limited device, without the need to download anything. - this app also allows you to easily download files or directory directly from your PC or NAS, it must be the best friend for your trip. - this app supports a variety of gestures, just move your fingers, you can adjust the playback position, font size, control volume and brightness. - this app takes great care to protect your privacy, it has folder encryption, so you no longer have to worry about privacy issues. * SMB / CIFS playback/discovery (play media files on your pc easily). * Download media file or directory from SAMBA / DLNA directly. - Support for Wi-Fi transmission, without connecting the USB cable to transfer files. - Support file decompression: 7z, zip, rar, tar, bz, bz2, etc. - The horizontal of drag : adjust the playback position. - On the left side of the screen vertically drag : adjust the volume. - On the right of the screen vertically drag : adjust the brightness. - Two finger Double-click : change video aspect screen. * Supported video formats : MP4, MOV, MKV, AVI, WMV, FLV, RMVB, ASF,OGV and so on. * Supported audio formats : MP3, WAV, WMA, FLAC, APE and so on. * Support subtitle format : SRT, SSA, ASS, SUP, VTT. * Supported image formats : JPG, PNG, BMP,TIFF,GIF,HEIC etc. * Support editing format : Json, HTML,XML, C/C++, Lua, Java, Objective-C, Swift, Python, JavaScript. * Supported document formats : Word, Excel, PowerPoint, Numbers, Keynote, Pages, RTF, CSV.