Comdata Prepaid app not working? crashes or has problems?

Comdata Prepaid Status

Published by FleetCor

Manage your Comdata Prepaid Card while on the go! Download the Comdata Prepaid
app to enjoy the convenience of checking your balance, transaction history,
nearby ATM locations and more – right from your phone! Use your login info
from Cardholder Web to access your account. Please note: This application is
designed for Comdata Prepaid accounts with debit MasterCard access.

I have a problem with Comdata Prepaid

Are you having issues? Select the issue you are having below and provide feedback to Comdata Prepaid.

User reports:
No current problems

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Colin moritz 1 year ago

The app won't unlock to unlock cards I was told it's because there is an update My wife's won't work either all of our funds are locked will never use the service again this has been horribly inconvenient and apparently happens all of the time with no help from customer service and no way to fix it!

By Michael Bailey 1 year ago

I can't login with my user name and password.

Common dislikes about Comdata Prepaid app

- Transactions are 3 days behind.

- Login page is sketchy and redirects to another website.

- App is not letting users log in.

- Users have been robbed of money.

Have a Problem with Comdata Prepaid? Report Issue

Common Comdata Prepaid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Comdata Prepaid app on iOS and Android devices. Solve all Comdata Prepaid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Comdata Prepaid iPhone Issues and Solutions

Comdata Prepaid iOS app crashes, not working, errors
Comdata Prepaid iOS app network issues
Comdata Prepaid on iOS has black/white screen

Comdata Prepaid Android App Issues and Solutions

Comdata Prepaid has errors/crashing/not working
Comdata Prepaid server network connectivity issues
Comdata Prepaid has black screen

Comdata Prepaid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Comdata Prepaid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Comdata Prepaid app crashes or not working on Iphone (iOS):

Close and restart the Comdata Prepaid app on iPhone
Update Comdata Prepaid app to the Latest Version for iOS
Uninstall and reinstall Comdata Prepaid iPhone app
Update your iPhone to the latest iOS version

Fix Comdata Prepaid on iPhone unable to connect to server/internet connection issues::

To resolve Comdata Prepaid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Comdata Prepaid black/white screen (blank screen) on iPhone:

Follow the Comdata Prepaid iOS app troubleshooting guide Here →

Comdata Prepaid Android App Issues and Solutions

Fix Comdata Prepaid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Comdata Prepaid app issues:

Force Stop the Comdata Prepaid App
1. On android, goto "Settings" » click Comdata Prepaid app. » click "Force Stop".

Update Comdata Prepaid to the latest version on PlayStore

Clear Comdata Prepaid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Comdata Prepaid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Comdata Prepaid.

Fix Comdata Prepaid unable to contact server/ Comdata Prepaid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Comdata Prepaid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Comdata Prepaid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Comdata Prepaid on android.

Solve Comdata Prepaid black/white screens issue on Android:

Follow the Comdata Prepaid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FleetCor, developers of Comdata Prepaid.

100% Contact Match

Developer: Fleetcor Technologies

E-Mail: [email protected]

Website: Visit Comdata Prepaid Website

75.86% Contact Match

Developer: Comdata Mobile Apps

E-Mail: [email protected]

Website: Visit Comdata Mobile Apps Website

About this app

Please note: This application is designed for Comdata Prepaid accounts with debit MasterCard access. Download the Comdata Prepaid app to enjoy the convenience of checking your balance, transaction history, nearby ATM locations and more – right from your phone! Manage your Comdata Prepaid Card while on the go! Use your login info from Cardholder Web to access your account. Other Comdata accounts may not be accessible through this application.