Acellus app not working? crashes or has problems?

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Summary of Acellus Problems 🔥

-It can be difficult to understand some of the more complex topics.

-It can be difficult to get help from the company.

-It can be difficult to stay motivated after a few months.

📋 9 Reported Issues:

K
Krista Middleton 2024-04-02

The acellus app on my iPhone keeps blinking on and off and the screen is black.

Z
Zoey Cueto 2023-11-30

Everytime I try to login to acellus through google chrome it shows this blank white screen on my laptop.

P
Pete Reed 2023-10-20

I recently updated the app for Mac OS 10.15.7 and can’t open the app. I look now and it says that Mac OS 11.0 is required. I was able to use the app until the app updated itself and now it won’t work.

H
Holly Bakes 2023-08-21

It won't let me see the parent dashboard. It only shows me the billing section & if I try to go to the parent dashboard, it brings me to some Acellus website & logs me out. This happens on both my Android phone & my desktop computer.

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S
Sofia Schlaefli 2023-08-01

Acellus won't let me sign in. It crashed, and then it would not let me in, and my mom has tried signing in to the parent side, and it won't work for her either. Did Acellus Academy crash?

M
Max 2023-03-19

it crashes with out an error message about 10 seconds after it opens

C
Coby Culley 2023-01-27

I keep trying to set up goldkey and it keeps telling me " unable to open link " on the app for my phone.

A
Alicia Killough 2022-10-18

The Accellus app on a brand new ipad will not allow me to print the lessons. It tells me admin130.accellus.com, that the app doesnt work with it on the ipad. It works on the desktop with windows. HELP

J
Jenni Pickard 2022-09-07

Hi, After downloading the program on to my child's laptop, when she logs into a lesson, she is unable to click on an answer. It works fine on my desk top and on the ipad. Perhaps there are some settings that I need to change on her laptop?? Not sure what the issue is.

Showing 1-9 of 9 reported issues:

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Common Acellus Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Acellus iPhone Issues and Solutions

  2. Acellus Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: jbillings@goldkey.com

Website: 🌍 Visit Acellus Website

Developer: GoldKey Security Corporation




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