Are you having issues? Select the issue you are having below and provide feedback to Nanoleaf.
- The app takes a long time to load and can be glitchy for some users.
- The app is confusing and difficult to navigate for some users.
- The recent update has caused issues for some users, such as the inability to re-add lights and remote.
- The panels can make a buzzing sound for some users.
- The app can have inconsistent connectivity to the panels for some users.
I updated the App and now it is crashing every time I start it. I have a phone without google services
My girlfriends iphone has the latest version of ios and she is unable to download the app. She tryed: closing the app store, restarting her phone restarting the device and nothing is working. Its a very wierd issue
Ever since the update I cannot open my app. Also the fact that I can only be on 2.5 wireless sucks.
Complete guide to troubleshoot Nanoleaf app on iOS and Android devices. Solve all Nanoleaf app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nanoleaf, developers of Nanoleaf.
With a virtual AR Layout Assistant, curated Scenes and Playlists, Cloud Control (requires Apple home hub), and additional product information, the this app App really is your smart lighting one-stop-shop. Group your lights together for joint control with Group Scenes (because we love a team player), or segment by room to keep your lights as organized as you wish your life could be. Connect your lights with your smart home assistant (HomeKit, Amazon Alexa, Google Assistant, or Samsung SmartThings) and use voice commands to control them hands-free. From the virtual Layout Assistant, to one-touch RGB presets, to full in-depth customization like you’ve never seen before, prepare for a lighting experience that is Smarter by Design. Remotely turn your lights on and off, adjust brightness (trust us they go BRIGHT), and select your color Scenes from anywhere within your home. Create custom dynamic Scenes by selecting palettes and colors with the intuitive color wheel, adjusting ratios, and choosing animated motions. Set Schedules to automate your daily lighting needs, from gentle morning light-alarms, to gradually dimming nightly reminders that Holy **** it’s 2AM again, you need to wake up in 4 hours, PLEASE go to sleep. Try vibrant RGB hues to set a total vibe, or put the “fun” in functional lighting with the whole range of white color temperatures. Explore Nanoleaf ’s “Discover” tab for a huge collection of incredible Scenes created by users like you. But if you too are the creative type, share your own Scenes and show the community what you’ve got! There are endless Scenes to discover for every mood and occasion, all the way from “Ho Ho Holidays” to “Netflix and Chill”. Design, set up, manage, and control your this app lights all in one place. Use Nanoleaf to scan your lights’ pairing code and get set up in seconds, then enjoy your smart light-switch. Just say “Hey Siri, turn on my “TGIF” Scene” and instantly enter full relaxation-mode at the end of a long week. The this app App supports this app Light Panels, Canvas, Shapes, Essentials, Elements, and Lines. The best part of all, you don’t even have to say “Please”...