KORG Module app not working? crashes or has problems?

KORG Module Status

Last Updated on 2025-02-17 by KORG INC.

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Summary of KORG Module Problems 🔥

-Having to sign in to the Apple Store to restore the soundbanks multiple times

-No option to download all sound banks previously purchased

-No support for Nanokey Studio

-Unable to connect the 61 keys keyboard

📋 3 Reported Issues:

M Stevens 2023-03-16

I have installed the Korg Module Pro on my iPad and iPhone. On the iPad it works ok but on the iphone the app does NOT work at all. There is no sound coming out. The iphone is set to play audio. I have the iphone X with iOS 16.1.2

Katie Berry 2022-08-26

I purchased Korg Module Pro last night and love it. I tried to download and install some of the sound expansion packs on my iPad this morning and after I validate with my thumb on the touch-id sensor to get the demo, it says, it was success, then another screen pops up after I click that and the new screen says 'Failed to Puchased, an Unkown error has occurred'. It will not get to the download sequence screen that should come after the success notification. I have 20GB free on my iPad so its not a space problem. Help! -Katie Berry

Mark Kelly 2022-07-09

Playing Kog module with a m audio key station 49e . When I press G1 the volume goes to about 4 . It does the same in gadget too but not in garage band. Any suggestions please.

Showing 1-3 of 3 reported issues:

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Common KORG Module Problems & Solutions. Troubleshooting Guide

Table of Contents:

KORG Module iPhone Issues and Solutions

KORG Module iOS app crashes, not working, errors
KORG Module iOS app network issues
KORG Module on iOS has black/white screen

KORG Module Android App Issues and Solutions

KORG Module has errors/crashing/not working
KORG Module server network connectivity issues
KORG Module has black screen

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KORG Module iPhone Issues and Solutions

How to fix KORG Module app crashes or not working on Iphone (iOS):

Close and restart the KORG Module app on iPhone
Update KORG Module app to the Latest Version for iOS
Uninstall and reinstall KORG Module iPhone app
Update your iPhone to the latest iOS version

Fix KORG Module on iPhone unable to connect to server/internet connection issues::

To resolve KORG Module network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

KORG Module Android App Issues and Solutions

Fix KORG Module not working on Android, crashes, errors or is unresponsive:

Force Stop the KORG Module App
1. On android, goto Settings » KORG Module » click [Force Stop]

Update KORG Module to the latest version on PlayStore

Clear KORG Module App Cache and Data:
1. On android, goto Settings » Apps » KORG Module » Storage » click [Clear Data] option. This clears both data and cache.
2. restart KORG Module.

Fix KORG Module unable to contact server/ KORG Module internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click KORG Module » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto KORG Module » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch KORG Module