Sibra app not working? crashes or has problems?

Sibra Status

Published by SOCIETE INTERCOMMUNALE DES BUS DE LA REGION ANNECIENNE on 2023-12-07

Découvrez la nouvelle application officielle du réseau Sibra, et optimisez vos
déplacements sur l’ensemble du Grand Annecy : bus, car, vélo, voiture, train
et piéton. Retrouvez les informations bus en temps-réel et géolocalisées,
utiles lors de vos déplacements.

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Common Sibra Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sibra app on iOS and Android devices. Solve all Sibra app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sibra iPhone Issues and Solutions

Sibra iOS app crashes, not working, errors
Sibra iOS app network issues
Sibra on iOS has black/white screen

Sibra Android App Issues and Solutions

Sibra has errors/crashing/not working
Sibra server network connectivity issues
Sibra has black screen

Sibra iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sibra app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sibra app crashes or not working on Iphone (iOS):

Close and restart the Sibra app on iPhone
Update Sibra app to the Latest Version for iOS
Uninstall and reinstall Sibra iPhone app
Update your iPhone to the latest iOS version

Fix Sibra on iPhone unable to connect to server/internet connection issues::

To resolve Sibra network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sibra black/white screen (blank screen) on iPhone:

Follow the Sibra iOS app troubleshooting guide Here →

Sibra Android App Issues and Solutions

Fix Sibra not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sibra app issues:

Force Stop the Sibra App
1. On android, goto "Settings" » click Sibra app. » click "Force Stop".

Update Sibra to the latest version on PlayStore

Clear Sibra App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sibra app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sibra.

Fix Sibra unable to contact server/ Sibra internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sibra » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sibra » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sibra on android.

Solve Sibra black/white screens issue on Android:

Follow the Sibra android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SOCIETE INTERCOMMUNALE DES BUS DE LA REGION ANNECIENNE, developers of Sibra.

50% Contact Match

Developer: SPOTTERON

E-Mail: [email protected]

Website: Visit Sibra Website

About this app

Découvrez la nouvelle application officielle du réseau this app, et optimisez vos déplacements sur l’ensemble du Grand Annecy : bus, car, vélo, voiture, train et piéton. Retrouvez les informations bus en temps-réel et géolocalisées, utiles lors de vos déplacements. - E-Ticket : votre smartphone devient votre ticket de bus. Application accessible aux personnes atteintes de déficiences visuelles ou de handicap cognitif : lecture des horaires par la synthèse vocale. N’hésitez pas à nous faire part de vos questions et remarques sur l’application ou sur ses prochaines évolutions : this app [@] this app. Le Grand Annecy, c'est un territoire de 199 422 habitants sur les communes d'Annecy (Annecy, Annecy-le-Vieux, Cran-Gevrier, Meythet, Pringy, Seynod), Argonay, Chavanod, Épagny-Metz-Tessy, Montagny-les-Lanches, Poisy, Quintal, Val Glières (Thorens-Glières, Aviernoz, Evires, Les Ollières, Saint-Martin-Bellevue), Charvonnex, Groisy, Nâves-Parmelan, Villaz, Bluffy, Menthon-Saint-Bernard, Talloires-Montmin, Veyrier-du-Lac, Duingt, Entrevernes, La Chapelle Saint-Maurice, Leschaux, Saint-Eustache, Saint-Jorioz, Sevrier, Alby-sur-Chéran, Allèves, Chainaz-les-Frasses, Chapeiry, Cusy, Gruffy, Héry-sur-Alby, Mûres, Saint-Félix, Saint-Sylvestre, Viuz-la-Chiésaz.