Campus app not working? crashes or has problems?

Campus Status

Last Updated on 2023-07-27 by Airbus Group

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Common Campus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Campus app on iOS and Android devices. Solve all Campus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Campus iPhone Issues and Solutions

Campus iOS app crashes, not working, errors
Campus iOS app network issues
Campus on iOS has black/white screen

Campus Android App Issues and Solutions

Campus has errors/crashing/not working
Campus server network connectivity issues
Campus has black screen

Campus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Campus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Campus app crashes or not working on Iphone (iOS):

Close and restart the Campus app on iPhone
Update Campus app to the Latest Version for iOS
Uninstall and reinstall Campus iPhone app
Update your iPhone to the latest iOS version

Fix Campus on iPhone unable to connect to server/internet connection issues::

To resolve Campus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Campus black/white screen (blank screen) on iPhone:

Follow the Campus iOS app troubleshooting guide Here →

Campus Android App Issues and Solutions

Fix Campus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Campus app issues:

Force Stop the Campus App
1. On android, goto "Settings" » click Campus app. » click "Force Stop".

Update Campus to the latest version on PlayStore

Clear Campus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Campus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Campus.

Fix Campus unable to contact server/ Campus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Campus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Campus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Campus on android.

Solve Campus black/white screens issue on Android:

Follow the Campus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Airbus Group, developers of Campus.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Campus Website

Privacy Policy: https://www.airbus.com/privacy-policy.html

Developer: Airbus Group

About this app

Campus provides information on building locations, Airbus shuttle services, links to public shuttle services (currently only for Toulouse & Hamburg) and different points of interests like entrance points, car parks, defibrillators, restaurants, etc. Campus provides easy-to-use site search capabilities, which allows you to switch from one site to another quickly by either using the search bar menu, settings or by selecting the “world icon” to view all available sites. The information is provided on a site basis and new supported site information (Buildings, POIs, etc) will appear over time. this app is the Airbus app that helps you quickly locate where you are and what is around you whilst visiting an Airbus site.