Are you having issues? Select the issue you are having below and provide feedback to My Helan.
Complete guide to troubleshoot My Helan app on iOS and Android devices. Solve all My Helan app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Partena Onafhankelijk Ziekenfonds Vlaanderen, developers of My Helan.
View your file, find a Helan office or post box near you, follow up on reimbursements, replacement income and extra insurances, download stickers and travel documents and view your health insurance mail. MyHelan also makes it easy to request reimbursements for your Helan benefits (e. g. sports club membership fees, glasses and lenses, camps, etc. ). My Helan is your online health insurance platform. Take a picture of your reimbursement form, send it to us and we will do the rest!