Roomster was fine for me at first, I could actually log in and get messages from other people, communicate with them and also see that someone sent messages (for free), but not all of them. Things kept changing though; sometimes I could see messages, and sometimes not. The BIGGEST problem, however... Show more , is now I CAN’T EVEN SIGN IN! I used to use my e-Mail, as it was one of the options available. I never had to verify anything else (like my phone number) because I spoke with customer service, and they signed me in anyway. Now, the ONLY WAY TO SIGN IN is with PHONE NUMBER and I NEVER VERIFIED IT. Turns out, not only did they HAVE MY PHONE NUMBER, it is BLOCKED FROM THE WEBSITE. How did they even get it if I never gave it to them? When I spoke to customer service again, the guy over e-Mail said “delete your account and make a new one with that phone number”. Huh? That’s customer support? What about all my messages to and from other people? How do I know my phone number won’t get blocked again? There’s so much wrong with this, it is mind boggling. I can’t even write a review on their website, nor contact customer service because you have to have a signed-in-account (I could only reply to old e-mails customer service sent me because I can’t sign in). I’ll give it 2 stars, at least because when I could use it, everything was OK, but constant changes has turned this thing into utter crap