Noonlight: Feel Protected 24/7 Reviews

by Shakensjaiwiiwi

I’m very upset with this new “subscription” thing. I have used Noonlight for at least two years, when it was safetrek. It left me feeling reassured in my college city when I needed it. I loved Noonlight because I felt as if it protected those of us who need it most: people in abusive relationships, women living in large cities alone, visibly queer people in unsafe situations, etc. Noonlight felt very altruistic. Unprotected groups of people benefitted from it, and they still had 24/7 call centers back then. I don’t really understand why they charge $36/year for something that I’ve literally never had to actually use to call someone to my location. It feels greedy, slimy, and bad. It doesn’t feel like someone trying to help protect at-risk groups anymore. The people working at the call centers deserve to be paid livable wages of course, but there are other ways to fund that. They did it before, why not now?

Unfortunately will be deleting after two years of use. I used to recommend Noonlight to all of my friends. Not going to pay $3/month for something I rarely use.

If you can afford it and didn’t use Noonlight when it was called Safetrek (and was free), by all means, download it and use it. But charging out of nowhere for Noonlight means taking away that little bit of extra security for a lot of people. Leaves a bad taste in my mouth.

by Hehsjsjdjdj

So I had Noonlight like two years ago and I made my pin two years ago. I know there’s an option to change your pin but I was in an Uber this morning and I didn’t get that far. I was holding down the button thinking I knew the pin . And I didn’t so I just close Noonlight out before It can get down from the 10 seconds seeing how I wasn’t in any danger and didn’t want the authorities contacted. I’m 16 and now I’m sitting in an Uber scared to death that the police are being called and there’s nobody for me to call not even like a helpline for Noonlight that I can talk to somebody who works there. There’s a chat section but they don’t get back quick enough so if there was a real problem and the police did show up it would’ve been useless. I still don’t know if the police are going to show up knocking on my door asking if I’m OK and I’m honestly really anxious about that. Overall it’s a great app and A great idea but they need to make a better contact way for me to talk to somebody for anyone else who is in the same situation or a similar situation to talk to somebody. Just in case something like this happens I don’t want to waste any of the police is time for something that I’m not in danger for. The reason why I thought I was in danger was because it Uber driver kept acting sketchy and going into dead ends but he ended up just being really lost.

by Emily Hutcherson

Noonlight is amazing. A couple months ago I was late to school and didn’t have any way of getting there. I was desperate, so I asked my neighbor if he could take me. Before going over there I download Noonlight, and had it open and ready to use throughout our entire interaction. My neighbor is a nice guy, but I felt like it was better to be safe than sorry. Luckily, I didn’t need to use it but knowing it was there put me at ease. I definitely recommend Noonlight to everyone out there, especially young girls. However, I wish it was free. I know $3/month or $30/year isn’t expensive, but not everyone can afford it. And I feel like the ones who can’t afford it are the ones who are put in the situations that calls for its use the most. A poor woman shouldn’t be assaulted or murdered simply because she couldn’t afford safety. I understand that Noonlight and services cost money to run, but I wish there was something that could be done to make this available to everyone. I believe it is an app that every person should have on their phone!

by Kykysale

I want to start off by saying how much I love Noonlight and the security it gives me. I’ve had SafeTrek since Noonlight was released a few years ago and it’s an app I believe everyone should have. The people who work for SafeTrek are kind, helpful, and have always been there to ensure my safety and answer any questions and concerns I have.

The only reason I didn’t give it five stars is because I’ve noticed a safety concern. If you are holding down the “hold until safe” and you double click the home button (on an iPhone) to get to your open applications, you can close SafeTrek without entering the PIN, while holding the button. You can even close out of Noonlight without entering your PIN after you’ve let go of the “hold until safe” after the 10 seconds which is when they contact authorities. Someone could be in danger and whoever the person is trying to hurt them could definitely get out of Noonlight without the PIN being entered. Is it possible to make it so if the hold until safe is being used, if the application is closed or exited out of, it still sends an alert? Or sends a notification to your phone that the PIN needs to be entered? Or even if a Safetrek team member reached out to try and check out if everything’s okay. Just a suggestion!

Other than that, this is an amazing app that helps a lot of people, myself included. Thank you SafeTrek for the security, safety, and support you provide!

by Dg11585

Some of these reviews are just plain ridiculous. If you are in danger and you have the time to pull out your phone, search for an app, download it, launch Noonlight , and set it up you should just call 911. ATTENTION Noonlight is not supposed to be downloaded when you have an emergency you are supposed to download and set up before so when you have an emergency you just launch and press the button. That aside you DO pay for 911 check your phone bill there is a service charge. I would think this would be awesome if your cell provider could offer this and just put on your phone bill as you pay for 911 anyways but 3 dollars is not much a month it's 10 cents a day you can find that walking around. It's also a new app I'm sure once other companies invest maybe the 3 dollars will be lower however it's still a good price. I jog and I like the fact I can press a button while phone is on my pocket and get help instead of someone seeing me using my phone if they are following me. If 3 dollars is too steep for you ask your local police station if they have a texting option as some police stations have started this option if you are not able to talk.

by Chase090909

You won’t find a better deal anywhere else on the entire App Store. Noonlight is absolutely amazing for just $3 a month you get peace of mind! That’s awesome 😎 so many people are complaining because of the monthly charge... I thought it was going to be some insane price it’s $3 DOLLARS A MONTH you won’t find a better deal especially for what Noonlight offers! Safety isn’t free and it never has been! Anyways, I love how when you activate the button for help you get a text but I don’t like the fact that the text is an automatic generated message I know this because I did the test twice and I got the exact same message so that’s not really all too great.. but as long as you can get help when needed is all that matters. Overall Noonlight is amazing and you can’t beat the price even if you don’t walk alone a lot it’s great to just have you never know when you might need it god forbid..❤️❤️

Noonlight makes me feel so safe it’s unreal! I absolutely am in love with it and the dispatchers are actually amazing they respond to you via text if there’s an issue and no, they’re not robots I thought at first they were too but no, it’s an actual person I’m so thankful to be able to have them with me 24/7!

by NancyJ9194

This is a shout out to whoever phoned me last evening. I’m not sure how I did it but I hit something which meant I was in trouble. this app called but I missed it and then right as I received a text from them stating they were trying to reach me, my phone rang again. I feel bad today as I think back to the experience because I thought it was some sort of scam and she was going to start asking for things like my DOB OR SS# but all she wanted was my pin and when I refused to give that out as well she asked me just two verifying very basic questions of which I felt safe answering. She then told me my pin!! I explained I must have hit the emergency button by accident and apologized for being so skeptical. She was graceful and polite and only added “I’m happy to know you’re okay”. Very competent and extremely quick to respond. Great service.

by Lunelope

I was home alone and very scared one night because I woke up after I heard something drop in the living room and then my dogs, they sleep in the room with me, started growling at the door. I heard footsteps outside my room. My husband was gone for training but I had my gun with me and knew I had to do something. I didn’t want to alert the possible intruder so I downloaded the first emergency app I found, this app. I put in my address and name and hit the help button. Within seconds Karen was texting me asking important questions and notified police. The police got to my house within 10 minutes. I’m not the kind of person who cries wolf or is overly anxious but I was very scared that night, didn’t know if I should call someone or not and decided I was better safe than dead, and Noonlight and the team behind it really did their job. I feel so much safer having this on my phone and I think every person should download it.

by Melodeeeeeeeeee

I often have to walk in dark parkings lots and have always felt uncomfortable. Now I feel a lot more confident that I can get help, instead of needing to use the iPhone distress pattern (which I can never remember) or calling the cops which can take time. Also love the timeline feature as I can write where I’m going, if anyone has been odd and what they look like, and I’ve also been logging if a strange sound occurs.

For example, I thought someone was wiggling my front door in the middle of the day and trying to break in. I wrote it in the timeline just in case it WAS someone bad and needed to get that info down fast. Then called my apartment complex to see if there was another explanation and there was (replacing door numbers).

Since adding my mom and my friends to the list of contacts, ALL of them have downloaded Noonlight and done the same. I feel great knowing that my people are going to be safer now

by H2obearr

Your app enables me to fly the trips I want as a Flight Attendant. I commute to SFO from Denver and need a Crash Pad. Many of my company’s trips get back to SFO too late for me to commute home right after so I need to go to my crash pad after I arrive. Before I got Noonlight I didn’t fly any of the trips that got back late because I knew I wouldn’t be able to find parking near the crash pad and I didn’t want to walk alone for , often, many blocks away from my destination. Consequently I missed out on a lot of good trips and had to be careful what I bid. Now, with your app, I feel comfortable getting in late because I know that if anything suspicious was to happen I only need to push a button and help is on the way.
Thank you for all you do. This is a great service for people who work at night , joggers who jog alone and just about anyone who is out and about. I told both of my nieces about it and will recommend Noonlight to everyone. Thank you!❤️

by Yvxmin

I’ve had Noonlight for about 5+ years since it was called SafeTrek. I have horrible anxiety and always think I’m about to be murdered so when I walk alone or I’m getting out my car I always hold the button down until I’m safe. Thankfully I have never had to call the police, so I wasn’t ever sure that it ~really~ worked. It could just be a button that SAID it would call the police but maybe once you were in a crisis it would end up being a scam. NOPE. A couple of weeks ago I was waking up and messing around with my phone, didn’t have my glasses on and I felt my phone vibrate but I didn’t get a notification. I went back to sleep. A couple of minutes later, the police are knocking on my door... they got an alert from this app LOL! Now I have to pay $75 for a false alarm (my own fault!) but at least I know it works and I would rather pay $75 now and know it will work if I ever am in a life threatening situation!

by BossTigger

I absolutely LOVE Noonlight. I have had it on my phone probably longer than two years now. Started using it when I was still single and doing the dating scene. Had encounters with a few oddballs before downloading this and it was a different story.
After downloading Noonlight, I felt a lot more safe. I’d open Noonlight before getting out of my car and it started opened until I returned home. Luckily I never needed it but a few times I did accidentally hit the button, luckily I was able to stop it before emergency crew showed up. The crew behind Noonlight are amazing. I received phone call during one of the accidental pushes and the voice on the other end was so nice and comforting to hear.
Everyone should have Noonlight. I highly recommend it. Put it on all the female family members phone and also the males. It’s an extra bit of safety in a scary unsafe world.

by Oliviajp1722

So I work for multiple delivery services for delivering food from grocery stores and restaurants and stuff like that. Noonlight helps me feel safe especially when I’m delivering orders at night. Occasionally customers will ask me to come up stairs if they live in a second-floor apartment, and every once in a while they will ask me to come inside to put groceries down and such. When that happens I always have my thumb on my app the entire time just in case something happens to me when I am helping these customers. It usually turns out to be an old lady who can’t carry the heavy stuff, but I’ve definitely had some weird situations where I’m glad I had the option to have the police come. I think fully haven’t had to use their services to have the police sent, but I am very confident that if anything were to ever happen to me, Noonlight is the reason I would be OK. It’s worth it, just download it and try it out!

by Megand430

Although I’m usually very hesitant to do any sort of monthly subscription, I think that it is necessary for me as a female college student. Whenever I have to walk anywhere on campus late at night, I just hold that button, and I immediately feel much safer. I also really like that they don’t send a police officer for every accidental button push. I set it off one time on accident, and they called to see if I was safe before sending the police. I REALLY like that, since I was nervous that I would accidentally call the cops on myself at some point. I do wish that it was free, but I also realize that they have very good reasons to charge money for it. I’ve tried all of the free alternatives, and I can honestly say that none of them can even compare. I recommend this to all of my friends. You can even give people a link for a free month so they can test it out! I also love that it can automatically post to Facebook if I set it off, so that my family and friends can know if I am ever in danger (not have to wait for the police to call or anything). I will never delete Noonlight.

by Mjm1999

I have not had to use Noonlight yet, but after seeing an add for it, I immediately downloaded it! I frequently get stopped on the street sometimes by one guy, two or an entire group. I’ve been alone at night or even during the day and had cars full of guys stop and try talking to me, the list of uncomfortable interactions goes on and on. I feel I will be using Noonlight very shortly.
I think $3 a month is an AWESOME price for the AMAZING idea. I am a little disgusted by all of the comments saying “safety should be free”. Safety is NOT free, people buy pepper spray, guns, knives, and other things to protect themselves with. Even calling 911 is technically not free because you are paying your phone bill every month to be able to do that. Do you have a Netflix subscription? (Most likely) Do you go to Starbucks? (I would assume so) Most people pay for things monthly that they do not need, so paying $3 a month for something that could potentially save you life is nothing. The company that designed Noonlight has to pay employees, it can’t be entirely out-of-pocket for them.

by Mona185

I haven’t had to use Noonlight yet and I hope I never do. I wish I would have known about Noonlight a year ago I could have used it. I like the fact that we don’t have to dial out we can just hold until date button . I also like how we can post to our timeline and it doesn’t have to be an emergency we can leave a note or something for if something was to happen.. What I would really like is for Noonlight to be able to be used when our phone is locked and not have to enter a pin or password to unlock the phone. It would be nice to have Noonlight as an option when phone locked like the camera. I was almost killed last year so I’m really scared all day everyday.. i try not to go anywhere especially when it’s dark. I literally have 3 things on me all the time all day my phone with Noonlight opened, my tazer, and a vigilant.. I don't have a gun because my anxiety gets so bad and I don't feel I'm capable of having one just yet. Once I get my anxiety under control I will go get a gun and have it registered and everything..Other than that Noonlight is awesome I like it better than smart911 but I have both apps

by Knighkiki

I walk to work very early, as I do not own a car and public transportation does not run quite that early. A man approached me with a knife this morning and held it to my chest while he sexually assaulted me and threatened to “hurt” me. I was able to take my finger off the sensor immediately and Karen from this app called me until I was able break away and run for my life, hoping he would not be able to catch me and kill me.

They took care of getting help to me in the worst, more terrifying moment of my life. And more than that, they were human and were able to be so calm and so kind under the huge weight of a hysterical person screaming and begging them for help. She stayed with me until the police came. She offered me a glimmer of hope that I might survive and a huge amount of humanity in a moment of horror. Please download Noonlight. It cannot prevent someone from attacking you, but it can get help rolling to you when you can not safely call 911 in a life or death moment. It can give you a lifeline when you’re all alone and in danger.

Use it. Always. It’s an easy step to take and can make the difference between getting help and being alone and in danger.

by Lilfishy5689

I consider Noonlight a life necessity, not optional. The peace of mind this provides is unreal. I have set it off accidentally twice in 3 years (once 3 years ago and once two weeks ago) and the quality of service is still as good as it was years ago. Most recently I accidentally opened it and touched my thumb, then let go and absent-mindedly swiped up to shut it while half asleep. They were calling me within seconds and both times it was someone REALLY nice. Like - a real, friendly, caring person on the phone ready to help within ten seconds. The ability to trigger the silent alarm from your home screen is amazing. I tell literally everyone to get this. I told my therapist about it and she also recommends it now to clients with anxiety and in uncertain home situations, including domestic violence victims and those with thoughts of hurting themselves, for a one-click call for help just in case.

$3 a month is absolutely nothing for the peace of mind this provides me. I hope I never need it, but I will ALWAYS have this. Love too that it can sync with my echo in case my phone is somewhere else - I can literally just yell for help.

by KellyHeidi

This should be something that comes with everyone's phone. I don't know why it isn't integrated as a standard app. If you don't have it you need to get it now. Whether you live in a city or rural area, there is a use for it, and at only $3 a month it's worth it. I am in NYC and live alone. I walk everywhere and deal with sketchy people on and off day and late night. I've sometimes felt uncomfortable and sometimes felt like I needed to get out of where I was immediately. I downloaded this and used it a little but it didn't do much for how I felt so I wasn't using it all the time. That all changed when by accident I set it off showing a friend how it worked and then I forgot my pin. I was immediately texted saying police were headed to my location. I cancelled the alarm and was responded back to by a REAL person. Where it gets awesome was later that night I got text messages checking up on me from real people making sure everything was still okay. After that I was sold. I use it everywhere I walk at night or anytime I feel like I have a sketchy Uber driver. I feel like people who aren't in a city could def use this like if your car breaks down or stranded somewhere. Get it now!

by Photogirl98

I must say, if you don’t have Noonlight, ESPECIALLY if you have an Apple Watch, or something similar, this is peace of mind like never before. I’ve had Noonlight since it was called SafeTrek, and I am so happy to have it. I recently just purchased my first Apple Watch, and it has only made things more accessible. I wanted to check it to see if it did in fact contact dispatchers as quickly as it claimed, so I tested the button to see just how quickly it happened. Sure enough, within two minutes I had someone texting me to check on my emergency, and when I couldn’t remember my passcode, a live person called me to check the situation. So yes, this works! If I hadn’t answered or responded, they would send someone to my gps coordinates. And the best thing about the Apple Watch is that I put the this app icon button right on my watch for easy access if I couldn’t get to my phone. It was really impressive how quickly a live person was checking on the situation, honestly. It was just like dialing 911, but without talking. Just a wonderful app!! 👍🏼👍🏼

by Rockinbro

I’m changing my review. I’m glad I have safetrek and always hold down the button because I’m easily anxious and scared. I also like the fact that when you activate it, it doesn’t sound a loud alarm(a reason I don't like burglar alarms.) I still wish Noonlight had a duress pin and a timer mode. The timer would be great for when people have their hands full. These two things could make a great safety app even greater. The disarm pin would be nice so if you wee ever forced to disable the 10 second countdown timer, you could enter the secret pin so it would trick any criminal out there into thinking it is off while help is still being sent out to you. Right now, if you are forced to turn it off, you would have to enter your real pin unless you are able to keep the criminal from seeing it and the criminal isn’t going to wait for you as you attempt to stall him or her. The best thing about adding these features is that Safetrek could continue to be silent so that no alarm would go off and potentially panic a would be burglar, attacker, kidnapper, etc.

by Checa1959

After being assaulted and mugged by a stranger in the middle of the day I was left feeling unsafe and alone every waking moment. I thought I would never be able to walk by myself again! Noonlight was one of the first things I did to regain control of my life. It helped me gain my independence back after such a terrifying event. I use Noonlight all the time, whenever I am outside and alone or feeling vulnerable! I have recommended Noonlight to so many people. It is truly worth every penny.

To give you all an idea of the service provided: I accidentally triggered the alarm in my coat pocket while walking my dog and there was a police officer at my door within minutes. I told him about Noonlight , apologized profusely, and said I must have clicked the button on accident! Sure enough, my phone was still in my coat pocket with the alarm triggered and a lot of texts and calls from SafeTrek asking if I was okay. I later got a text message from one of the founders asking if I was okay. I felt like I could not apologize enough for the false alarm, but they assured me that they were just glad I was safe! The level of personal service is truly amazing! This is a great company with a great purpose!!

by Kenzie3211

The world is a scary place but with Noonlight I feel a bit safer and always have an option for help. I use it even if I’m sure I’m okay but always want to be safe. I use it when walking to my car in a dark parking lot, checking out a weird sound inside my apartment, or even if I get an unexpected knock at the door (single woman living alone!) or simply just have that paranoid feeling about someone standing a bit too close - I live on a tight budget, and Noonlight helps me feel safe without my wallet taking risks. I love Noonlight and I share it with people often. Download it. I also love, LOVE the timeline option. See something. Say something. Anything suspicious I always write it in there. I can’t tell you enough how much I love Noonlight.. TRUST Noonlight. I hope it never has to be used to save my life or well-being, but I trust that it can if need be. Best app on my phone. Thank you this app.