Contact Roomster Find a Roommate Support

I don’t believe years ago this app had a fee to use. It’s free to download however *beware* it’s useless w/o being able to msg others. There are different subscription prices just to msg people!! Ridiculous! People are on here to find roomies & essentially save coin, not be forced into buying a subscription!! There’s even a fee to get your ID/license verified!! 2 days after finally caving & buying the $10 subscription just to msg people- absurd!!..I experienced issues! After writing & posting my listing, the words I typed saved weird. Numbers are unable to be saved in the listing description-which is annoying- to add a numerical budget max etc. If I’m going to be paying for something- it better work 100%- functionally & properly! Also- when looking at others listings- I would see they had a active listing either from announcements or whatever- then I clicked on there profile to see the whole listing and it would say listings- 0 !! ***FRUSTRATING****

This app is listed as free but with in-app purchases. This should mean that you can use the basic, essential features but that there are incentives for paying for extra, right? Nope! You have to buy a subscription just to view or send messages. In other words, you can indeed download and open the app for free, but you will never be able to use this product as intended unless you pay. You can’t find a roommate without a means of communicating with potential matches. I just downloaded this yesterday and managed to post a listing while figuring out how it works. I have two messages, but no way to respond or even see if they’re worth responding to. My apologies to whoever reached out, but I’ll now need to figure out how to remove my listing 🙄 I understand it’s not free to develop or maintain an app like this, but if it requires payment for users to use the product, be more transparent about it. Now I feel rude for simply ignoring these messages.

They have postings on Craigslist (I found 6) different listings that looked pretty good and they all said the same thing and to get this app. So I said what the heck cause I really need a room and I thought those were just bots advertising this app. So i said I guess I’ll check it out not cause the bots but I still couldn’t find anything… so that’s the first problem is they flood other platforms with spam. No about the app. The first thing is even if it was legit and they didn’t do slimy tricks it is super glitch and just horrible platform to use. On the app they post listings just to look like a lot and then you try to get in contact but it’s not real. The ID verification is $15 but I did it and since the platform is so glitch I lost my money because my account got erase some how. Last thing, look at the reviews, look at the star ratio… 5 and 4 star have a lot 3 and 2 have none, but then 1 quite a bit. Don’t waste your time or money.