Contact Roomster : Roommate finder

Contact Roomster Roommate finder Support


Company Name:

About: More people around the world are choosing to live together and we think sharing
a place can be a brilliant living experience and a great way to save (or make)
money so we can all live better. Founded in 2003, Roomster has made the
experience of sharing a home easy & safe.



Roomster Roommate finder Customer Service 👿🤬😡😠💢😤

Roomster : Roommate finder Contact Information

Listed below are our top recommendations on how to get in contact with Roomster : Roommate finder. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Roomster : Roommate finder. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]




Privacy & Terms:

https://www.roomster.com/privacy

https://www.roomster.com/terms




Read 13 Customer Service Reviews 😭😔💔

4.0 out of 5
Cheryl Rich
2024-12-10

There are 11 people who have reached to me, and I messaged each. No response has me thinking that the users aren't getting my messages.

Christie McMenomy
2024-05-02

Hi there I’m trying to pay for a month. But it wants the 3 didgit code on back of a I tune card. I do not have one. Can you pls help me so I can get a roommate. Thank you

Fox
2023-07-17

You're telling me, that I have to pain in order to use this *free* site. And It doesn't function properly???? Don't trust them, they can't help you. Even if you pain the $12 dollar A WEEK subscription fee the site still won't be able to help you because It doesn't WORK, and It's littered with bots message you offering things like "I need a roommate on paradise Island, only $500 a month" or "I need a room now and I'm willing to pay $$$$ BIG Money" All just to get you to subscribe to there outrageous overpriced subscription. P.s. even if you do cancel before the next WEEKLY fee, the site is likely to charging you anyways. I tried canceling my subscription and the site just kept saying "ERROR: cannot process request at this time, please contact customer support" I had to cancel the subscription through my bank... This site needs to be shut down.

Scott Francis Pabich
2023-06-26

I received a message from a "Matt" someone who ius interested in me as a roommate and I did the verification code and I could not retrieve the message without having to upgrade my account. I also have the choice of keeping my accout free so why cant I receive that message from "Matt"? Its very important to me. I have emailed on (3) differenmt occasions regarding this matter. Why am I not getting responses? Scott Pabich

Mike Mehalic
2023-05-20

can not get any messages or converse with anyone

Dave Hanlon
2023-04-21

I changed my phone number, how do I update it in your system?

Jim Barrow
2022-07-19

Hours trying to get their website to work on a Mac with Safari browser. They told me to try a different browser. I did. Same result. Roomster.com just doesn't work on a Mac. They just don't support the largest company in the world. Stay Away!!!

Angelina Chengula
2022-06-05

Hi. I cannot login to my account with my US mumber. Info: VOIP Number not accepted. What to do?

Lisa
2021-09-01

I have had it trying to get ahold of someone in this business, um dont like the reviews of wasting time and being fished for my data, um so why do you think i need to pay to verify my identity!!!!? Im looking for a room to rent as seen on craigs list as for 350 month 7377011446

Stanton Smith
2021-04-28

I want to delete my account now!

A CHARGE($) FOR EVERYTHING 🤬😒

2022-04-27

by Spicy Chica Linda

I don’t believe years ago this app had a fee to use. It’s free to download however *beware* it’s useless w/o being able to msg others. There are different subscription prices just to msg people!! Ridiculous! People are on here to find roomies & essentially save coin, not be forced into buying a subscription!! There’s even a fee to get your ID/license verified!! 2 days after finally caving & buying the $10 subscription just to msg people- absurd!!..I experienced issues! After writing & posting my listing, the words I typed saved weird. Numbers are unable to be saved in the listing description-which is annoying- to add a numerical budget max etc. If I’m going to be paying for something- it better work 100%- functionally & properly! Also- when looking at others listings- I would see they had a active listing either from announcements or whatever- then I clicked on there profile to see the whole listing and it would say listings- 0 !! ***FRUSTRATING****

Surprise! It’s not free after all.

2022-05-04

by Mtl1985

This app is listed as free but with in-app purchases. This should mean that you can use the basic, essential features but that there are incentives for paying for extra, right? Nope! You have to buy a subscription just to view or send messages. In other words, you can indeed download and open the app for free, but you will never be able to use this product as intended unless you pay. You can’t find a roommate without a means of communicating with potential matches.

I just downloaded this yesterday and managed to post a listing while figuring out how it works. I have two messages, but no way to respond or even see if they’re worth responding to. My apologies to whoever reached out, but I’ll now need to figure out how to remove my listing 🙄

I understand it’s not free to develop or maintain an app like this, but if it requires payment for users to use the product, be more transparent about it. Now I feel rude for simply ignoring these messages.

Fakes

2022-05-11

by Good34gamer

They have postings on Craigslist (I found 6) different listings that looked pretty good and they all said the same thing and to get this app. So I said what the heck cause I really need a room and I thought those were just bots advertising this app. So i said I guess I’ll check it out not cause the bots but I still couldn’t find anything… so that’s the first problem is they flood other platforms with spam.
No about the app. The first thing is even if it was legit and they didn’t do slimy tricks it is super glitch and just horrible platform to use. On the app they post listings just to look like a lot and then you try to get in contact but it’s not real. The ID verification is $15 but I did it and since the platform is so glitch I lost my money because my account got erase some how. Last thing, look at the reviews, look at the star ratio… 5 and 4 star have a lot 3 and 2 have none, but then 1 quite a bit.

Don’t waste your time or money.


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