Nuki Smart Lock Reviews

Nuki Smart Lock Reviews

Published by on 2024-10-02

🏷️ About: Nuki is a smart lock that can be easily retrofitted to your existing door lock, allowing you to control access to your home using your iPhone. With Nuki, you can unlock your door automatically as you approach, share access codes with friends and loved ones, and keep an eye on the status of your door lock from afar.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
43.8%

👿🤬😠 Negative experience
43.0%

🙄💅🫥 Neutral
13.2%

~ from Justuseapp.com NLP analysis of 322 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to set up and use

- Capable app with useful features

- Log section to track door access

- Great customer support

- Fine-grained remote access control system

- Easy installation and reliable use



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Doesnt work 50% of the time

2022-05-21

NukiSmartLock lacks functionality 50% of the time. It can lead to very dangerous situations when NukiSmartLock doesnt work depending on the user’s situation.

Our company in germany uses NukiSmartLock and we have many workers who say it doesnt work half the time or it doesnt work at all and others say it works fine.

Good ui though. Lots of customizable options so +1 to 3 stars

Version iPhone out of date

2022-06-22

Just bought a new system but through my iPhone the technician wasn’t able to install, the set up only works through Androids at this moment. I hope they can fix this issue.

Quite satisfied

2022-07-23

I’m quite satisfied, there are a few things that could be better with the autolock settings and the sensor magnet could work better with the autolock system. It is not good when you just need to go out with rubbish that is just outside the door and the door locks straight away, should be an option to happen straight away or have a delay by seconds and minutes or if you go a set distance away. And the sensor should disable autolock if the door is open and hasn’t been closed yet. The noise level is also quite loud but one gets used to it over time. I wouæd give it 5 stars if all this would be possible

Best smart lock app

2022-08-24

I’m using the smart lock for almost 2 month and i like how it handles the lock and unlock but i hope they can add in settings if user want to confirm the lock or unlock to avoid unneeded lock or unlock.

Works great but would like security alerts

2022-09-25

It’s really easy to install. It works beautifully. Just one feature I hope to see: to receive an alert if someone is entering an incorrect pin.

Open door only works sometimes.

2022-10-26

Open door only works sometimes. And it usually it does not work when you are in front of the door and your key is in the bottom of your bag and you hands are full.
Otherwise it is super.

Good app

2022-11-27

NukiSmartLock is user friendly, really easy to use. But there is no specific place to monitor battery life or if I’m not using the nuki battery, how would I know when the battery is about to die.

The app works but the automated open function

2022-12-28

The automated opening function could be improved. I don’t know why but the Bluetooth connectivity could be improved. The lock is rarely opening automatically once I’m near the home door. I usually need to open NukiSmartLock and unlock it manually.

Wonderful , wonderful!!!

2023-01-29

I always had problems finding my keys.
Feels good to reach home and the door just open!!
At first NukiSmartLock seemed complicated but I was surprised how easily I got my way around.

However would be nice if could put child safety, For the doors not to be able to open manually.

Works well, but slightly confusing UI

2023-03-02

NukiSmartLock works well as does the door lock, but the UI is a bit confusing and unfortunately the HomeKit support relies on Bluetooth and doesn’t use their gateway device.

It’s wonderful app with simple operation

2023-03-31

NukiSmartLock is very simple and easy to use. Having several features with easy configuration and operation. I love the lock and opener products.

App works great!

2023-05-02

I just hope the UI becomes more intuitive in the future with editing the advanced features for the lock and keypad

Great Product, Great App

2023-06-02

I have had absolutely zero issues with this product. NukiSmartLock is easy to use and does everything you need it to do.

A great device and software

2023-07-04

I have been using Nuki for almost a year now, it is a great device and they have a software that give you all the option that you are looking for

All great

2023-08-04

I got two locks by now, settings are easy and overall support is great. Fitting for EU is more than easy, maybe in the future they can make it look more slim!

Keep up the good job!

2023-09-05

Better update after update! Really enjoy the log section to see who opened the door using what key, key fob or soft key or manually. This last function deserves a little more attention to make it more visually attractive. Great job Nuki 👍🏻

Phenomenal solution

2023-10-07

Fine-grained remote access control system for your front door. Very well thought out. With web interface, door opening logs, and even home automation integration. Kiss your keys good-bye!

Very impressed - better than expected

2023-11-07

I bought the device to make it easier for my family to get in and out of our home. I didn’t know how easy it was going to be to set everything up and start using the lock. I liked it so much I bought the keypad also. NukiSmartLock is easy to use and very capable. Not much else to say.

Excellent product, solid app

2023-12-09

Super easy to install. Reliable to use. I highly recommend Nuki for anyone living in an apartment who wants to be able to manage their front door remotely.

Excellence in a product

2024-01-09

Hardware, software, customer service have been top notch. Really enjoying owning a Nuki. Now considering adding to my other doors just because of how great (and troublefree) the product and app is.

Great, reliable

2024-11-15

Have been using the Nuki for two years now. It is very reliable. Have had some bluetooth issues but those were all Apple’s fault, and having the Nuki Bridge meant I could still open the door via wifi.

very good app

2024-11-15

Need faster respond via bridge take 2sec to respond I am happy so far auto lock improvements
NukiSmartLock solid more customization requested to fit every ones need
auto open needs improvement

Awesome

2024-11-15

The only improvement would be HomeKit integration so I could ask Siri to lock/unlock or add to home automation routines.
Till then the ability to auto unlock when nearby and Apple Watch app helps

Excellent

2024-11-15

Easy to use and easy to share with other users. Also very fast and reliable connection

The perfect lock

2024-11-15

Best lock system I ever used comparing to all available brand responsive accurate and reliable... with a bridge it a peace of mind on access to my facility good job Nuki

Excellent reliable product

2024-11-15

Highly recommend!

Getting better

2024-11-15

Would like to see battery status rather than sudden drainage or warning of depleted batteries



Is Nuki Smart Lock Safe? 🤗🙏


Yes. Nuki Smart Lock is very safe to use. This is based on our NLP (Natural language processing) analysis of over 322 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Nuki Smart Lock Is 50.5/100.


Is Nuki Smart Lock Legit? 💯


Yes. Nuki Smart Lock is a totally legit app. This conclusion was arrived at by running over 322 Nuki Smart Lock User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Nuki Smart Lock Is 65.7/100..


Is Nuki Smart Lock not working? 🚨


Nuki Smart Lock works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Nuki Smart Lock? Post a Review




Features

- Turns your iPhone into a smart key

- Auto-Unlock feature automatically unlocks the door as you approach

- Share access codes with friends and loved ones easily via SMS/Whatsapp from the Nuki app

- Keep an eye on the status of your door lock via the activity log, even from afar

- Smart technology unlocks your door automatically when you come home and locks it again when you leave

- Simple installation - Nuki Smart Lock is mounted on the inside of your existing door lock and ready to be used within 3 minutes without any further assistance. No screws, no drills.

- Stay in control of your Nuki Smart Lock by checking the status on your iPhone anytime and by managing access permissions for your friends and loved ones

- Works with Nuki-certified doors and can be easily connected to a whole host of smart home systems

- Compatible with the following motorized locking systems: CISA DOMO Connexa and KFV Genius

- Installation requirements include iOS 11.4 and higher, operating temperature of 10-40°C, designed for indoor use only, and a cylinder with emergency and danger function.

  Customer Service/Support
Developer:
Nuki Home Solutions GmbH

Contact e-Mail:

Website:
🌐 nuki.io

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