Contact Skechers Support
Company Name: Skechers USA, Inc
About: The Skechers app is the one-stop shop for everything Skechers. Whether you are
shopping the latest releases, searching for your preferred colors and sizes
while in-store, or earning and redeeming Skechers Plus rewards our app provides
easy access to the features you use most.
Skechers Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Skechers: Shop Shoes & Clothes. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Skechers: Shop Shoes & Clothes. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Skechers USA, Inc
Read 3 Customer Service Reviews 😭😔💔
Don’t use this app not accountability or service
by Smtcookie
Go to Zappos to get sketchers. I only tried this twice but it has been a nightmare. The first time I needed to exchange for a larger size. They said to do that you have to buy a second pair and send back first. Only there is no method of getting the return shipping label off the app to be printed. (Tried forwarding to email to print). The second pair that I ordered came as the actually wrong shoe in every way. It was a total mis pick from their shipping department. So I have a pair of shoes that I have no record of buying since they were wrongly sent to me. When I tried to contact customer service and sent pictures of the received shoes that are in no way a match to the documentation, they offered no replacement or way to return the wrong shoes. I am on my way to sketchers store an hour away, fingers crossed they can sort this nightmare created by the app out!!
NEARLY IMPOSSIBLE TO REDEEM POINTS!!
by Nana Speakman
We love Skechers shoes. We mostly wear Skechers, however no matter how many times we try, it tells us the “rewards amount has been applied at checkout” and then it doesn’t deduct the amount. I spent about an hour on the phone today with customer service only to NOT apply the amount on two different attempts ordering (first order was cancelled by customer services) only for it to NOT be applied a second time!!! Paid for shoes in full when I should have been able to deduct $35. I don’t think their rewards program works!
FED UP IN KENTUCKY
Impossible to order from app/website
by Sklogan92
The navigation of the app and the products are SO NICE, but there are so many bugs when it comes to checking out that it makes it impossible to actually purchase from the company. I get “transaction failed” messages every time I try to place an order despite my cards being in working order/not expired, plus it takes my rewards I’m trying to redeem even though the order never went through... I have tried contacting customer service multiple times and have yet to receive a response— they don’t have phone lines open due to the pandemic or else I would try calling. Just really disappointed because I am a huge fan of the shoes themselves.
Have a Problem with Skechers: Shop Shoes & Clothes? Report Issue
Why should I report an Issue with Skechers: Shop Shoes & Clothes?
- Pulling issues faced by users like you is a good way to draw attention of Skechers: Shop Shoes & Clothes to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Skechers: Shop Shoes & Clothes customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Skechers: Shop Shoes & Clothes.
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