NuFACE app not working? crashes or has problems?

NuFACE Status

Published by NuFACE on 2024-01-24

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Most reported problems

Reported Issues: 8 Comments

By Michelle 3 months ago

My app will not open everything is updated and still not opening. How do I login to NuFace app?

By ANGELES CONDE IÑARRA 4 months ago

Ya no está en la App Store

By Angela Riddell 10 months ago

App keeps crashing

By Carin De ruyter 1 year ago

The NuFace app is not in the Apple AppStore anymore! So I can’t use it

By Tracy Leavell 1 year ago

My app will not open everything is updated and still not opening

By Teresa 1 year ago

App will not allow my device to connect therefore I canny use the tutorials I have to use by memory frustrated:/

By Donna Jones 1 year ago

Nuface App is frozen and will not open. I've tried several times.

By Evelyn Whittaker 1 year ago

App is frozen and won't open. I have tried deleting it and re installing and it still won't work

Common dislikes about NuFACE app

- Summary page was blank

- No calendar logging completed or missed sessions

- No progress tracking

- No calendar

- App crashes after each try

Have a Problem with NuFACE®? Report Issue

Common NuFACE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NuFACE app on iOS and Android devices. Solve all NuFACE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NuFACE iPhone Issues and Solutions

NuFACE iOS app crashes, not working, errors
NuFACE iOS app network issues
NuFACE on iOS has black/white screen

NuFACE Android App Issues and Solutions

NuFACE has errors/crashing/not working
NuFACE server network connectivity issues
NuFACE has black screen

NuFACE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NuFACE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NuFACE app crashes or not working on Iphone (iOS):

Close and restart the NuFACE app on iPhone
Update NuFACE app to the Latest Version for iOS
Uninstall and reinstall NuFACE iPhone app
Update your iPhone to the latest iOS version

Fix NuFACE on iPhone unable to connect to server/internet connection issues::

To resolve NuFACE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NuFACE black/white screen (blank screen) on iPhone:

Follow the NuFACE iOS app troubleshooting guide Here →

NuFACE Android App Issues and Solutions

Fix NuFACE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NuFACE app issues:

Force Stop the NuFACE App
1. On android, goto "Settings" » click NuFACE app. » click "Force Stop".

Update NuFACE to the latest version on PlayStore

Clear NuFACE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NuFACE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NuFACE.

Fix NuFACE unable to contact server/ NuFACE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NuFACE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NuFACE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NuFACE on android.

Solve NuFACE black/white screens issue on Android:

Follow the NuFACE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NuFACE, developers of NuFACE.

25% Contact Match

Developer: Nu Skin

E-Mail: [email protected]

Website: Visit NuFACE Website

About this app

Target different depths from skin’s surface layer down to the facial muscles with 3 output modes for powerful results. + Set custom treatment reminders to help you stay on track!