NuFACE Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with NuFACE®. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NuFACE®. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NuFACE
Read 7 Customer Service Reviews 😭😔💔
I purchased a new face Trinity over a year ago, used it for a while, but then it sat in the bag. I want to start using it now, but it is not sending out electrical pulses. It is fully charged. The serial number is S1291390. Please advise.
my nu face has stopped charging. When i plug it in the lights go on but it doesn't charge who can i contact for support please?
I recently purchased a Trinity +. This is after years of using the previous style. This one does not beep and according to videos on the internet, it should beep the same as the previous one. It seems to be defective. Should I return it to the store? Should I mail it to you.? I am accustomed to the beeps that guide me through my routine. What should I do? I purchased it from Ulta in Vernon Hills IL on July 1, 2023. Your assistance will be greatly appreciated. Thank you! Janeen DuChane
Hello, How much does the NUBODY appliance weigh? I want to purchase it for an aunt who has arthritis.
Lacking
by E_run88
I agree with many other reviews, the function for directing you through each step is great, but the app doesn’t do much else. Yes, it should have a calendar logging completed or missed sessions and showing you upcoming sessions, and tracking your 60 day progress to the maintenance phase. Maybe even log progress photos? There’s so much potential. The fact that these requests have been in multiple reviews for at least 2 years is very disappointing for a company charging a LOT of money for these devices, having such a subpar app in this day and age is a huge fail on their part.
So disappointing
by Pirozhok🥟
It’s amazing to me that a company like NuFACE failed to make a more functional app to use with their devices. After setting up schedule, you can’t change it, it crashes after each try! No progress tracking, no calendar. Tutorials are useful, but you only watch them once when first trying the device. No value from this app
Useless
by Deevaadee
Setting a schedule is too complicated. Also, the app crashed twice on me AFTER I had set my schedule and while I was trying to submit the final version, which made it lose all my schedule data. What a pain. I just put a reminder on my personal calendar instead. Hope you didn’t pay a lot of money to have this app developed, terrible UX!
Have a Problem with NuFACE®? Report Issue
Why should I report an Issue with NuFACE®?
- Pulling issues faced by users like you is a good way to draw attention of NuFACE® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NuFACE® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NuFACE®.
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