NuFACE® Reviews

NuFACE Reviews

Published by on 2025-03-20

🏷️ About: .


       


Overall Customer Experience 😎


🤬 Negative experience
53.0%

😎 Positive experience
31.4%

🫥 Neutral
15.6%

~ from Justuseapp.com NLP analysis of 15,805 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Helps people with adult ADHD to remember to use their device

- Easy to follow tutorials

- Notifications to remind users when their routine starts



Read 21 Customer Service Reviews 😠💢

4.8 out of 5
Update needed!!!

I just bought all the products after my Trinity died (I used it for years!!!!). NuFACE could be SO awesome if you had all the products on here as well as tracking. The tracker included in the box with stickers is very outdated. App tracking is where it’s at in 2020.

Lacking

I agree with many other reviews, the function for directing you through each step is great, but NuFACE doesn’t do much else. Yes, it should have a calendar logging completed or missed sessions and showing you upcoming sessions, and tracking your 60 day progress to the maintenance phase. Maybe even log progress photos? There’s so much potential. The fact that these requests have been in multiple reviews for at least 2 years is very disappointing for a company charging a LOT of money for these devices, having such a subpar app in this day and age is a huge fail on their part.

App crash

I’m trying to set up my profile and NuFACE keeps crashing when trying to submit my reminder schedule. Unable to move past this step.

So disappointing

It’s amazing to me that a company like this app failed to make a more functional app to use with their devices. After setting up schedule, you can’t change it, it crashes after each try! No progress tracking, no calendar. Tutorials are useful, but you only watch them once when first trying the device. No value from NuFACE

Useless

Setting a schedule is too complicated. Also, NuFACE crashed twice on me AFTER I had set my schedule and while I was trying to submit the final version, which made it lose all my schedule data. What a pain. I just put a reminder on my personal calendar instead. Hope you didn’t pay a lot of money to have NuFACE developed, terrible UX!

Frustrating

Got my device yesterday. Downloaded NuFACE today. Entered my personal info. Set up a schedule and NuFACE crashed when I hit “submit” after filling in a 5 day schedule.
Repeated same process and app crashed again. Very disappointing. Won’t be wasting anymore time on it.

App crashing

After a time consuming process of selecting your 5 day schedule (it could really be simplified), which I did twice, NuFACE crashed - both times.

Why have an app except to get data

App keeps crashing right at “create routine” phase (that’s the beginning)

From what I can see- there are no new resources, no exciting new routines

To make NuFACE valuable and to make your product more exciting to users

1. Make sure your app works
2. Add face routines that are fun and different to keep interest high

In this day and age you really can’t have a terrible app- we’re on our way to web3- brands like this app need to have mastered this part to keep customers engaged and buying more products/attachments/ upgrades

Rather don’t have an app than something this unprofessional

Can’t save routine

Major glitches doesn’t let you save routine nice app but wish it didn’t have problems and did more

Doesn’t do much

Pretty useless. Doesn’t do anything apart from giving basic instructions. Doesn’t connect to the device or programme it so it doesn’t add any functionality.

Good idea, but crashes upon use

I was able to input my device, but when I hit Submit after making the schedule, NuFACE crashes.

I got the Nubody and this app doesn’t have the instructions

I got the new Nubody and in the box it says to download NuFACE to get info on how to use it. I did that and when I go select the divide this new device isn’t in NuFACE . I LOVE this app but When launching a new product they should have everything ready for the users.

Needs work

NuFACE needs lots of work! You can’t change your routine. It also does not have the neck portion. Just stick to the videos online and save yourself the memory space on your phone.

The app doesn’t have an option for Nubody

I was so excited that there was an app for my new NuBody device and I quickly downloaded it. However, was disappointed to learn that NuFACE is only for owners of the this app devices. Can we expect an update for the body skin toning device anytime soon?

Crashes every time I try to save my routine

I haven’t even had a chance to use NuFACE , because it crashes at the most basic step of saving the routine I entered.

Also, for devices, I wanted to add the this app Fix and have it show me how/when to incorporate that into my routine, but it only supports the facial training devices.

Need to add an in app calendar

NuFACE is very helpful as a tutorial. As stated in a previous review, it would be helpful to integrate a calendar to track progress.

Scheduling Feature Needs Work

The overall design of NuFACE is nice and the tutorials are user friendly. The scheduling feature needs some attention though. I’ve tried several times to reset my scheduled routine from night time to morning and it fails every time. NuFACE completely shuts down and none of the changes ever get saved.

The app does what it promotes

Tutorials are easy to follow and a wealth of information.

Setting my routine was easy. The only “glitch” was after I set my routine it took me to a summary page to review the routine before locking it in but the summary page was blank. I ignored this and went forward by hitting the confirm button. My routine uploaded accurately and have had no issues.

Nothing has crashed, nothing has erased and I like that it will send me a 5 min reminder prior to when my routine starts.

Helps me reach my goal

I have adult ADHD and NuFACE helps me to remind myself to use my device because days go by and I won’t realize that I have forgotten to use it so it may not do a lot for all those people who don’t have a hard time remembering but for someone like me it is extra useful and less I can’t remember all the moves even doing them on a regular basis sometimes I forget how I’m supposed to move it and what speed I’m supposed to move it so I don’t waste my time doing it all wrong

thank you nu face!!

Every step by step

It shows you how to use the this app from beginning to end every question you have is answered .
Using the daily notifications.
You will b so excited to use your this app every time

Angela R
2023-07-07

The app crashes regularly. It also loses progress photos each time it crashes. Worst app I have ever used. A device as expensive as this should have a reliable app.



Is NuFACE Safe? 🙏

Yes. NuFACE® is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 15,805 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for NuFACE Is 37.2/100.

Safety Analysis

86.3% of users say app is Safe 👍
86.3%

10.9% of users have Some Concerns ⚠️
10.9%

2.8% of users say app is Risky 🚨
2.8%


Is NuFACE Legit? 💯

Yes. NuFACE® is legit, but not 100% legit to us. This conclusion was arrived at by running over 15,805 NuFACE® User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NuFACE Is 55.7/100..

🔏 Privacy & Data Safety

NuFACE collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
  • Data Not Linked to You:
    • Diagnostics

How was your experience with NuFACE®? Post a Review




Features

Target different depths from skin’s surface layer down to the facial muscles with 3 output modes for powerful results.

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NuFACE


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