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Company Name: Cross Forward Consulting, LLC
About: Simba Sleep is an e-commerce company that offers a variety of mattresses.
Headquarters: London, England, United Kingdom.
Sleep Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 5 Customer Service Reviews 😭😔💔
Stopped importing my sleep data two nights ago. This after I paid you for not giving me ads? Very frustrated. Apple Health still tracking fine though.
I noticed soon after installing ios 16 that the Sleep++ graphics had become completely distorted, changed into large blocks of color, pretty much the usual colors but it seems each of the finer lines between various types of sleep have changed into unintelligibly large blocks. I can't say for certain that ios 16 caused the problem but that's the only thing that changed and a significant change at that. Thank you.
It was great until they updated it
by PugslyPuppy
I have narcolepsy and this app was *fantastic* at tracking my sleep intervals, more so than any other app available; and it was absolutely worth the $2.99 donation they asked for. Then the latest update changed everything. It stopped tracking my awake time, and not only that, it went back and retroactively changed my past entries to show solid nights sleep which really upsets me as I was going to share the data with my new sleep specialist. Last night I woke up, went to the bathroom, gave my dog cough medicine, and had brief a conversation with my husband. I woke up at least 2 other times, briefly. It says I had zero awake minutes, which is not at all accurate. Two other apps that I have downloaded this week to demo did show me to be awake during those times. The developer said it was due to their new algorithm and that they aren’t willing to change it back. Should they decide to roll it back, I’ll update my review and leave it the 5 stars that it did deserve, but unless that happens the app is completely useless.
Doesn’t work
by Sportna
I got this app when I first got my Apple Watch and thought it was pretty cool. But it was inconsistent. Didn’t always record correct information, if at all. So I deleted it and tried some other, similar apps and they didn’t work either.
Now, about a year later and several updates and a new iOS, I decided to try it again. Upon downloading, it showed me sleep data from the last couple of weeks when the app wasn’t on my iPhone or Apple Watch. I think this strange...creepy even! It still skips nights completely. I manually started my sleep one night and it gave me 2 data records, 1 manual, 1 automatic and different. Last night I didn’t start it manually and it recorded nothing.
What is this app for other than spying in the background and showing ads?
Not accurate
by Luby123456789
I tried this out for a few nights. After the first night, I noticed it never registered when I was awake. I know I got up to use the bathroom at least twice and those showed as restless moments. I gave it another try the following night and the same thing. I couldn’t fall back asleep at one point, but again it only showed restless times. I figured I’d give it a few more chances, but then I checked my stats for last night. It registered that I was asleep ALL day yesterday!! From the moment I put my watch on at 7am until I actually woke up this morning at 6:50. And you guessed it, I wasn’t awake for a single second yesterday, but registered as restless. While I was at work, eating meals, doing chores around the house. Yup, I was sleepwalking. 🙄
Have a Problem with Sleep++? Report Issue
Why should I report an Issue with Sleep++?
- Pulling issues faced by users like you is a good way to draw attention of Sleep++ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sleep++ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sleep++.
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