Contact myBioness

Contact myBioness Support

Published by on 2023-08-30

About: The myBioness™ mobile application is used in conjunction with the L300 Go®
Functional Electrical Stimulation System. L300 Go is used to improve the
mobility of individuals challenged by foot drop and/or knee instability which
may occur after an Upper Motor Neuron disease or injury.



How to Contact myBioness Customer Service/Support

myBioness Contact Information

Listed below are our top recommendations on how to get in contact with myBioness. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myBioness. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bioness, Inc.



100% Contact Match

Developer: Bioness

E-Mail: [email protected]

Website: Visit myBioness Website

78.26% Contact Match

Developer: Bioness

E-Mail: [email protected]

Website: Visit Bioness Website



More Matches

Get Pricing Info for Bioness
Contact Bioness! Or Contact Support
Need help using Bioness? Try their Help Center now!
Bioness in the News!


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Reported Issues: 3 Comments

3.1 out of 5

By TheWarden


This could be much better

The “manual” mode does not specify the intensity it outputs. intensity can only b adjusted in exercise and gait mode. To me “manual” means it’s on when u press the button, not constant meaning u double press and it stays on. The fact that you can’t adjust the intensity before the modes are turned on is absurd. Please fix these issues and you should be able to adjust ALL the settings including the clinician adjustable ones. It’s taken almost a year and more than 5 visits (traveling far distances is not easy for an MS patient) with the clinician and the settings still are not satisfactory/correct. I OWN these devices, paid a lot of money, I demand the ability to change my settings on my devices. The fact the app is NOT free is absurd as well. Make this right Bioness!



By megamuffaletta_ftw


Lacks basic features

Can’t reset the initial intensity so it’s set to where I need it each time I turn it on. This is a major oversight by the app developer. There is no “pause” button. Many times a day I would like to have it “inactive” for several minutes. To do this I have to turn it off and when I turn it back on I have to readjust the intensity on both legs. A very poorly thought out design. An insignificant issue is having symbols on the control page that are not defined anywhere. I spent a lot of time on the Internet trying to find documentation and it does not seem to exist.



By Sunny buns


App crashes!!

I love my cuff but the app won’t open. Every time I try it crashes. I think this started happening after the last update three weeks ago.




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  1. Pulling issues faced by users like you is a good way to draw attention of myBioness to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myBioness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myBioness.


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