Contact myBioness Support
Company Name: Bioness, Inc.
About: Bioness is the leading provider of innovative technologies helping people regain mobility and
independence.
Headquarters: Valencia, California, United States.
myBioness Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with myBioness. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myBioness. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bioness, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit myBioness Website
Privacy Policy: http://bionessrehab.com/privacy-policy/
Developer: Bioness
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Read 3 Customer Service Reviews 😭😔💔
This could be much better
by TheWarden
The “manual” mode does not specify the intensity it outputs. intensity can only b adjusted in exercise and gait mode. To me “manual” means it’s on when u press the button, not constant meaning u double press and it stays on.
The fact that you can’t adjust the intensity before the modes are turned on is absurd. Please fix these issues and you should be able to adjust ALL the settings including the clinician adjustable ones. It’s taken almost a year and more than 5 visits (traveling far distances is not easy for an MS patient) with the clinician and the settings still are not satisfactory/correct. I OWN these devices, paid a lot of money, I demand the ability to change my settings on my devices. The fact the app is NOT free is absurd as well. Make this right Bioness!
Lacks basic features
by Megamuffaletta_ftw
Can’t reset the initial intensity so it’s set to where I need it each time I turn it on. This is a major oversight by the app developer. There is no “pause” button. Many times a day I would like to have it “inactive” for several minutes. To do this I have to turn it off and when I turn it back on I have to readjust the intensity on both legs. A very poorly thought out design. An insignificant issue is having symbols on the control page that are not defined anywhere. I spent a lot of time on the Internet trying to find documentation and it does not seem to exist.
App crashes!!
by Sunny Buns
I love my cuff but the app won’t open. Every time I try it crashes. I think this started happening after the last update three weeks ago.
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- Pulling issues faced by users like you is a good way to draw attention of myBioness to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a myBioness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myBioness.
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