WhenToWork Employee Scheduling Reviews

WhenToWork Employee Scheduling Reviews

Published by on 2023-08-12

🏷️ About: Access all your WhenToWork accounts in our easy to use app. View schedules, use tradeboard, submit time off, send/receive messages and more.


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
63.2%

😎👌🔥 Positive experience
22.9%

🙄💅🫥 Neutral
13.9%

~ from Justuseapp.com NLP analysis of 277 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- User-friendly interface

- Convenient for per diem workers and volunteer agencies

- Modern and updated design

- Makes scheduling and shift changes easier



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

3.8 out of 5

Crashes all the time & makes me late to work

2022-05-22

I can’t seem to trade shifts without WhenToWorkEmployeeScheduling crashing. When I emailed support they just blamed my scheduling manager instead of fixing their app. I also don’t get notifications of new shifts until roughly 5 minutes 𝙖𝙛𝙩𝙚𝙧 the shift has started. By the time I get up to work, I’m around 10-15 minutes late. The UI is gross, WhenToWorkEmployeeScheduling never refreshes when I press the reset button. Whoever Matt is needs to be fired and I know I sound like a Karen but I’m 15 and fed up with WhenToWorkEmployeeScheduling’s bs.

The worst work app ever.

2022-06-23

WhenToWorkEmployeeScheduling is so incredibly not user friendly. Navigating is confusing and often times it will show a time in one box and a different date in another. The best forum for WhenToWorkEmployeeScheduling is to use it on the computer??? My job uses this at the pool I work at and it’s created so many no-shows because people genuinely don’t think they’re scheduled. Just this morning I missed an entire shift because I had no idea I was working. I’m not sure if it’s glitches but it needs to be fixed some way. This is peoples jobs at stake.

Update is horrible

2022-07-24

I have used WhenToWorkEmployeeScheduling since I was first hired at my current job, and it is very user friendly and makes it easy to see shifts.
However, the most recent update put necessary information such as ones weekly schedule, next shift, and manager notes on different panes. It has become much more unclear. While I am not opposed to having different panes, I much preferred having one single menu. It was much clearer and easier to view your weekly shifts.
I recommend not updating WhenToWorkEmployeeScheduling until it crashes.

Useful.. but..

2022-08-25

I use WhenToWorkEmployeeScheduling for my schedule for work. WhenToWorkEmployeeScheduling works, but is very janky and often tricks you by cutting out an entire week on the main screen, and makes you look at the week before. Along with that, when you try to look at who’s working, you have to tap the same tab 3 times before you get to the page you want.

Good enough, would like a bit more features

2022-09-26

It dose it’s job, I see when I’m scheduled for work, fantastic. But a IOS 15 widget to the IOS widget stack would be great, and would make the system more optimized, I can see the schedule without going into WhenToWorkEmployeeScheduling I could just look at the widget, ‘ohh there is my schedule’, even better, great.

Great except for notifications

2022-10-27

It’s great for scheduling and easy to pick up shifts even if you don’t know the person and are looking to get some extra hours. My biggest concern is that whenever I set notifications up and hit save, all the notifications turn off again for some reason

New update?

2022-11-28

I guess WhenToWorkEmployeeScheduling updated. Most things are the same more or less. Big positive I can now scroll through employers. Big negative, days with available shifts aren’t displaying a dot. Also when it pairs with my google calendar the times for the shifts are off (yes I’ve check the time zones on both apps and my phone)

Amazing app, notification suggestion

2022-12-29

I love WhenToWorkEmployeeScheduling it makes picking up and dropping shifts much easier however it would be EXTREMELY helpful if there was an option to be able to have notifications a day before a shift to tell when you have a shift instead of having to check WhenToWorkEmployeeScheduling all the time if you’re not sure but other than that it’s a great app and i highly recommend it :)

Good but Want Notifications

2023-01-30

I use WhenToWorkEmployeeScheduling as an employee and it works pretty good for my scheduling needs. It makes everything really easy.

My one complaint is that I wish I could enable iOS notifications on my phone when I get a message instead of only the email or text message options that can be annoying in my inbox.

App Broken!

2023-03-03

App keeps launching the web version when clicking anywhere past the dashboard. Rendering WhenToWorkEmployeeScheduling useless because navigating from my schedule to upcoming shifts viewing is disabled. I currently have the latest version and WhenToWorkEmployeeScheduling was working perfectly this morning 🤔 Devs, please update WhenToWorkEmployeeScheduling to fix the issue. Thanks!

Was Great

2023-04-01

Now just good. I no longer have the option to get notifications through text when something changes or a trade is put up. Also, I keep seeing the dot indicator for a trade, but when I click on the day, no trades are available.

Push notification problems

2023-05-03

Having trouble with push notifications. WhenToWorkEmployeeScheduling is great in general but I had just upgraded my phone and now when I set my push notifications in WhenToWorkEmployeeScheduling , it doesn’t save. I don’t know what to do because I need the notifications.

Not bad but used to be better

2023-06-03

The manager app has gotten a lot better when viewing weekly shifts, however the employee app in my opinion did not need the same separation between the dashboard and weekly view making for unnecessary clicks.

Honest Review

2023-07-05

I work per diem. Before downloading WhenToWorkEmployeeScheduling I would have to call twice into work to have my supervisor sign my name on a OT sheet for hours. I would call when they put up the sheet, then call when I got approved for some shifts. Not anymore. WhenToWorkEmployeeScheduling is so good. Very easy to use. Might take a little while getting used to. I love the fact everything is organized. And I'm able to get push notifications. Plus there's a full site. I feel like every company should use this!

This app is great

2023-08-05

I would recommend if possible like I would find it really useful if I could get notifications or at least Choose to turn them on if I have a shift the next morning like set notifications like let me know 10 hours before my shift that I have a shift that day like that would be helpful I mean I could just be responsible and check it every day but it would definitely help me out

The New Update

2023-09-06

Love the new update it looks more modern and I am now able to do everything that i use w2w for on WhenToWorkEmployeeScheduling alone without having to open in a browser.

Widget

2023-10-08

I have to say I love the ease of WhenToWorkEmployeeScheduling and being able to have all scheduling needs accessible wherever I go but I wish it had a widget for the iPhone so I can always see when my shifts are or something, I think that would be an awesome update!

Push notifications

2023-11-08

EDIT: Deleting app and turning off phone before reinstalling fixed the issue thanks to developers’ advice!

I turned push notifications on through WhenToWorkEmployeeScheduling and in iPhone settings and I still don’t get any notifications

Happened on iPhone 8 and X running current iOS

Volunteer EMT

2023-12-10

My volunteer agency uses this for our scheduling, and I’ve loved it since I was first put on the software. My job uses a different software, but WhentoWork is so much more user friendly than the other software.

I would love to see the company create an iPad app for this, so that I don’t always have to use my computer or iPhone (if both aren’t readily available for me).

Less Stress

2024-01-10

Walked into my first job with a lot of uncertainty and fear. WhenToWorkEmployeeScheduling made my work schedule easy to read and made everything a lot smoother. I’m so grateful that WhenToWorkEmployeeScheduling is exists 🙏. The only thing I would change is the navigation, it can be confusing when you’re new to WhenToWorkEmployeeScheduling .

Could be a lot better

2024-11-21

It’s a good app, but notifications do not work (they are turned on), navigation around WhenToWorkEmployeeScheduling could be improved greatly, it isn’t easy to view everyone’s schedule and it’s, and a better chat/messaging experience would be greatly appreciated.

Great, but Could Use More

2024-11-21

I love WhenToWorkEmployeeScheduling, it makes things very convenient for job. I think it’d be a cool feature if you could set up a notification like “Your Next Shift (whatever the name would be) starts in 1 hour!” or something like that.

Just one thing

2024-11-21

WhenToWorkEmployeeScheduling is super useful overall, just wish I can see all the posted weeks rather than the current and following week.

This app is great

2024-11-21

I would recommend if possible like I would find it really useful if I could get notifications or at least Choose to turn them on if I have a shift the next morning like set notifications like let me know 10 hours before my shift that I have a shift that day like that would be helpful I mean I could just be responsible and check it every day but it would definitely help me out

love this app

2024-11-21

our company just recently changed from WhenToWorkEmployeeScheduling to another app called optim8 and was very disappointed to have to leave the W2W app. it was great and very easy to get around on.



Is WhenToWork Employee Scheduling Safe? 🤗🙏


Yes. WhenToWork Employee Scheduling is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 277 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for WhenToWork Employee Scheduling Is 26.6/100.


Is WhenToWork Employee Scheduling Legit? 💯


Yes. WhenToWork Employee Scheduling is legit, but not 100% legit to us. This conclusion was arrived at by running over 277 WhenToWork Employee Scheduling User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WhenToWork Employee Scheduling Is 42.7/100..


Is WhenToWork Employee Scheduling not working? 🚨


WhenToWork Employee Scheduling works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with WhenToWork Employee Scheduling? Post a Review




Features

If your organization does not already use WhenToWork, have your scheduling manager sign up for a free 30 day trial.

View schedules, use tradeboard, submit time off, send/receive messages and more.

Managers can add, edit & publish schedules, approve trades & time off and much more.

WhenToWork provides online employee scheduling.

Access all your WhenToWork accounts in our easy to use app.

Add multiple users and easily switch between accounts.

  Customer Service/Support
Developer:
WhenToWork Inc.


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