7shifts: Employee Scheduling Reviews

by Jazbbo

I love your apps (7punches, 7tasks, this app) and the ideas behind them, I just don’t understand why it’s 3 different apps and not just one !!!! Having to have 3 different apps to do simple things is not convenient at ALL. You guys could compete a lot better I think against other apps if you grouped all of yours into one and that way you’d get a lot of people interested. Here’s a idea: in the this app app you can simply get rid of the messaging tab at the bottom and turn it into a round section in the top right corner, and it stays in that corner no matter what tab you’re in so it’s easy access (kind of like the account tab in the top left corner) and in its place at the bottom you should put a 7punches tab (put 7shifts logo there but just the fist) put the section there next to the shifts tab to clock in and out and do all the other things you can do with 7 punches and instead of a notification tab at the bottom turn it into a 7tasks tab (put 7shifts logo there but just the check mark) by bringing all the functionality from that app and move the notification tab into a section somewhere in the account tab or something similar. It’s just a few ideas but that would make so much more sense and you would only need one app to do all these things which would be so much better and you wouldn’t lose any functionality cause they’d all be brought over into one app.

by BrookeStar 10801

This new update is absolutely horrific. I can’t see my future shifts without searching through the schedule. I also can’t see how many hours I’m scheduled or anything. Why would you ruin something that was already so good?? Please change it back. I have automatic updates turned off and it still updated without my permission. I honestly don’t see how anyone would WANT 7shifts to be like this. Used to it would show you your scheduled shifts and what you worked that specific day. That’s not even an option anymore. I am 5 seconds from deleting 7shifts due to the horrible updates. Please change it back. It was JUST FINE how it was.

by Ibrahimbolago

Developers keep implementing new, useless features and neglecting the core of the product. My sales data hasn’t been correct for weeks, with just the usual “we’ll update you “ email responses. Labor data doesnt even display anymore. My employees always complain that their wages and hours are inaccurate since 7shifts just goes by the schedule and doesnt allow a user to input hour adjustments or tips. Considering just using google calendar and printing sheets out instead. The price just isn’t worth it. From what i see the only useful difference between the standard 40 dollar subscription and the 76 dollar one is a manager log and weather data ><

by ServiceIndustryProfessional

Perhaps it is because I’m used to the ease and clarity of schedulefly. I find 7shifts confusing, overly complex and all around terrible. In viewing an upcoming shift all positions are jumbled together, there is no day to day organization by FOH title, it’s not even alphabetical. Also, why a shift pool? I offered up a shift and no one can even see it, let alone pick it up. Time off requests are swept under the rug, management can’t find them, and there are only two reasons we should need time off from work- working somewhere else or not in our prearranged availability. There are lots of service industry professionals who preform more then one job in a given restaurant. Like a host that also busses or bartenders that sometimes serve. 7shifts only offers one job title per employee so I can’t tell is “Sara’s” a bartender or server that day. And this is just a review of their app. Their website is equally unnavigable and confusing. It is obvious that 7shifts was created by someone whose career has been in IT and has never worked in a restaurant before. Finally, every time I open 7shifts it prompts me to add their push notifications and I get daily texts even if it’s got nothing to do with my position. I could go on, but I think it’s been made clear. Sending out schedules via carrier pigeon is more effective and efficient then 7shifts.

by Asdfjayy

Have recently started using this app after switching to a new restaurant that uses 7shifts.. I have tried countless times to enable push notifications so I can see messages from managers and coworkers in a timely fashion, and it doesn’t work. Every time I try to turn push notifications on in 7shifts , then exit out of 7shifts and open it up again the push notifications toggle has turned itself off. Very frustrating and annoying!!!! Additionally, while the push notifications toggle is off but the text messaging notifications are selected, I have not been receiving text messages when receiving messages in 7shifts . One star for 7shifts not being able to do something so simple!

by HotNoodle

7shifts is the first scheduling app to do everything I needed. I have less than 10 employees. I just needed something simple use and easily communicated to my people. It sends schedule reminders and the individual schedule for the week and was (at first) a breeze to use. Until after the trial period ended, now I can’t get more than 2 people to show up on the scheduler. It says I can have up to 10 ppl on the schedule, but when I add another person, I still see the same 2 people (frustrating). I deleted 7shifts. I don’t want to pay $20/mo for 9 employees. I would probably pay $10. I didn’t give a 1 star, because I truly like 7shifts.

by Nleachma

I love being able to schedule my hours on my phone, because I can go back and forth from my calendar to the this app app. However, it’s really annoying that I can’t request for the hours of just one day to be different. Instead I have to select what week I want to be different, based off of what days the week ends and starts on, figure out what day of that week my request is on and then edit the times I will/won’t be able to work. I love this concept, but I feel the availability request feature might be better executed with a traditional calander layout, as opposed to the current weekly list layout. Again, I love 7shifts and this concept, I just wish it was a little more user friendly.

by Brian Walking

There’s currently a bug in 7shifts that’s VERY frustrating. Any time I click on messages (the message bubble), BEFORE opening a thread, a random thread (or two) AUTOMATICALLY open. Pressing the back arrow to go back to messages works, but then it automatically opens up the same message again.

VERY frustrating when trying to read a new message posted by the team.

Please fix. 5 star app but bug brings it down to 3 due to inconvenience and overall lack of functionality.

by Loooser.

This new update is the worst. Hate the weekly summary. The developer response to the last message is a joke. The wages aren’t set correctly? What restaurant calculates servers and bartenders wages like that? If they want to give us a way to see our earnings, allow us to record our own tips within 7shifts . Give us the option to HIDE it at least. Also my hours are wrong, just because I’m scheduled until 3, doesn’t mean I’m not there until 5. This happens at every restaurant I’ve ever worked in. There is nothing the employer can do to know for certain what time there staff is going to be able to leave. This update really shows that the developers don’t truly understand what it means to work in a restaurant. Give us the option to record it ourselves and hide it if we don’t want to, or remove the summary all together.

by Anonymous 747

When my manager asked if we’d like to switch to this app instead of physical schedules, I really couldn’t have cared less. But as soon as we started using this, I could never, EVER go back. It’s infinitely more convenient than paper schedules. There are so many perks that I have become accustomed to, such as:

- Being able to offer up, take, and trade shifts
- Directly message a coworker or group of coworkers, as well as your boss
- Being able to request time off
- Rating a shift on how it went and being able to give feedback to your boss
- Seeing upcoming shifts, who you’re working with, what each person is doing, and the time frame

I would recommend every employer switch to this app. It’s so convenient and easy, and eliminates the nightmare of paper schedules. The reason I give it 4 stars instead of 5 is because I don’t get email notifications for every single type of message, despite them all being turned on. I don’t know why, but the issue has persisted for months now, and instead of being able to rely on push notifications, I have to check 7shifts way more frequently. Once this is fixed, I’ll change my rating to a 5.

by Dragon6irl

I’ve used several of these apps for different jobs, so I know what’s helpful and what’s not. I wish I could track my scheduled hours week-to-week, but all I get to see is what I’m scheduled for in the current week. Regardless of how the employer divides the work week (sun-sat, thurs-wed), the calendar should be organized like a normal week, like ANY other calendar in the world, starting with Sunday and ending with Saturday. MAYBE Monday to Sunday.

My notifications tab has not been working for a week, that’s a crucial element that the developers should have fixed by now.

by Allysonmaranda

We used to use hot schedules and 7shifts had an option to set an “auto pick up” for a particular day/shift. If you had your “auto pick up” option set and another server let go of their shift to be bid on, your app would automatically pick it up and send you a notification. That would be a nice feature to add. It’s the only think I would change, everything else is great! Extremely easy to use and has great colors/design throughout 7shifts !

by 7:&,!8bdiv

As someone who schedules her days to the second, I can’t waste time trying to figure out my schedule and when to ask for time off. I’m both a student and an employee, and find it so much easier to schedule everything for work in one place, that way I know when I’m working within seconds of my schedule being uploaded to 7shifts . I’ve never had any issue with 7shifts and find it a lot more efficient than previous methods of scheduling (texting, verbal, and written communication). Never has a shift been mixed up. I only wish 7shifts had a way to connect with my calendar app to make it THAT much easier.

by Objective7

My manager at the restaurant I work at as a dishwasher uses 7shifts to post every employees shift on it and it works great. I always get a accurate time when I am suppose to come in for work, it displays the time when I come in and it even allows you to offer up shifts when you can't work a certain day so it displays it as shifts up for grabs that you can bid on and take. My manager also uses 7shifts to make announcements for work.

I’d say 7shifts is very convenient and has given me a very positive experience so i’m gonna give 7shifts a rating 10 out of 10.

Great job to whoever made this wonderful app!

by Nolanrufus

Pretty much every communication problem I’ve had with other jobs is solved here. I can check my pay which is useful, and being able to offer up my shifts is a lifesaver.
I work at a pizza place so the work is pretty fast paced you don’t always get a chance to touch base on stuff, so this keeps it simple and let’s me plan ahead.

by Kmneh

I would like to say, both from a management perspective and also, on the flip side-being a general employee- this software is worth it. I used Shiftnote for many years- from a general management perspective, it was full of flaws and made more work on my end. It was confusing and although the concept was great- there was a lot that just didn’t work properly before they rolled out new updates each time. I highly recommend you give the sales rep the time to present this software to you- I wish we would have long ago. It is worth every penny!

by Nauticakh

I love 7shifts for checking my schedule. It makes it so easy and I love beings able to see who I am working with. This past week I was having trouble accessing my account my account through 7shifts , but the support team was more than helpful. Jayme and her team were amazing on getting the problem fixed as fast as the could using all possible solutions. If you are having issues with ANYTHING, definitely contact them!!

by Sir Williams Awalt

My most recent employer uses this app and it’s fantastic. Streamlined. Intuitive. Completely user friendly, even if you aren’t tech savvy.

After about 15 minutes using 7shifts I was able to understand how it worked; requesting time off, setting availability for individual weeks, picking up shifts, messaging the staff community page, etc.

Seriously, I don’t understand why more employers don’t use 7shifts or at least something similar. But as far as I know this is the first app of its kind that has the standards and features that this app has. More employers should use this kind of service.

by Paige Jean Ell

At first it was a little confusing but after a few days it’s so easy to use. Very convenient to see you schedule, who you work with, and what time. It’s easy to request days off or if something comes up and you can’t work your shift it lets you offer up your shift. In 7shifts you have a group chat so you can get notified on important announcements. 7shifts even gives you notifications that let you know that you work that day and later you get another notification as a warning that your shift starts in an hour. There is so much more. Just a super useful tool.

by Kngocb

The thing I like most is how it is connected to Toast and updates you on your hours worked and money earned. I was able to see before payday roughly what my check would look like, and able to see when my time hadn’t been fixed (I forgot to clock in/out one day). The interface to see who is working a shift is way easier, so is bidding in shifts, and communicating with not only our location but others as well.

by Split Second

My work place recent switched over to this app as our primary scheduling app and it’s done nothing but consistently screw up everyone it schedules. 7shifts has no concept of what a decent schedule is and put people on 2+ doubles in a row while only giving others 2 shifts in a week. To me the worst problem with 7shifts is that it has made me miss 3 shifts total so far by just not telling me when I work on my end but being updated for the management 7shifts is completely inconsistent and riddled with bugs do not use it for your company

by Ohhsweetbee

So i thought it was my old job that kept deactivating my account. But i guess it’s just something with 7shifts itself? I change my profile picture & suddenly my account is invalid? Not sure why, customer service is awesome! Just wish this could stop happening & i could stop annoying them.. pretty sure they’re tired of me lol

Please please look into this!

Other than that, fun & cool app!! Just please look into that!!

by Kenzthomason

I love 7shifts, and use it for scheduling my employees every month. A couple things I would absolutely love to see:

•The ability to “like” announcements or to reply to comments in the announcements, like the commenting system on Facebook! Being able to tag people (@ so and so) would be awesome as well.

•It glitches a lot. I wish that this app would stay up to date on fixing these. Example: in announcements at the very end, it glitches and repeats words. It also won’t let me refresh my home screen to see who’s clocked in still unless I close out the entire app and open it again.

•Better notifications. Sometimes none of my employees see things I post in the announcements because they don’t even receive a notification for it. It’s super tedious.

by Brazygawd

This is my first job and I am 16. I have to say 7 shifts has been súper useful. You can see who your working with a prepare yourself accordingly. Most importantly you get reminded the days you have to work and from what time you work those days. Honestly I would use it if I had to pay for it. Get your bread up you broke boys.

by Jonnybobonni

How could you NOT know what your hours are with 7 Shifts? Leave it to some people to remain confused when they are scheduled, etc, but 7shifts eliminates the possibility of confusion (but not the choice to remain confused by those you probably don't want on your workforce anyway).

Another feature is the ability to put up your shift publicly so that others can fill in for you. How great is that?!

by Ryrythe Mind

7shifts is definitely a good little extra bonus to life! Instead of having to remember your schedule or taking a picture of it, it’s right in the palm of your hands 24/7. It’s also really helpful because it has other features including messaging, offering your shift and even better picking up that extra shift!

Haven’t had any tech problems yet! Keep it up! Thanks!

by Rickky_TheSage

Now with the new iPhone dark update, i have to turn dark off to read names certain words on 7shifts . Like the background and words both be black so I don’t know what the word are until i turn dark off. Please work to fix that so the word colors invert when in dark mode. Thanks