EmployeeXperience Reviews

This is supposed to be an app you can access on your phone and easily navigate through to view your paystub or whatever. They have failed to make it easy because every time I sign on I always have to type in my password and I can’t use a fingerprint or Face ID. While inside EmployeeXperience it is set up for a desktop not a mobile app with half of the screens disappearing on so many of the sections. EmployeeXperience needs a lot of work and a huge update

Difficult to navigate. Not set up to use as a mobile app. It redirects to its website which is technically mobile friendly but it is set up like a desktop version. Buttons disappear like when making requests for time off and such, it decides when it wants to send email alerts for approvals. Employer forced this system on us. Would not recommend

App barely works and makes you do a CAPCHA every time you open it. Most functions just send you to the website and can’t be done in EmployeeXperience . No point in EmployeeXperience if you have to use the website. Sometimes you have to sign into both EmployeeXperience and the website and do two CAPCHAs just to clock-in.

App has some basic features, could improve a lot.
I have used Adp app before, primepoint could learn a lot from it.
Some basic features needed are
1- login based on faceid
2- ability to download paychecks as pdf files and share it.

Easy to use. Wish a finger print could be used rather then entering a password every time you use EmployeeXperience .

The new update is absolutely terrible. Before the update it was easy to use now it essentially makes no sense.

Do your self a favor don’t use EmployeeXperience

Since the release of their new true app, much of the problems I experienced before have been fixed. No more crashing, acts and feels like a true app. Easy to navigate and does exactly what I want. I understand the company is developing a benefit enrollment tool and EmployeeXperience will allow people to enroll too. Very good update.

EmployeeXperience is easier to use now with the recent update. I like the new display and layout. The things I need most often are easy to access. You can tell they listened to users' feedback when making these updates and I appreciate that.

EmployeeXperience needs to be updated....big time. It does what it supposed to but there's a ton of room for improvement starting with updates. It's not compatible to any screen size bigger than the iPhone 4. Even the pictures on EmployeeXperience Store show how outdated EmployeeXperience is. This needs to be revamped. It needs a sleeker design for the UI, optional notifications for new pay stubs available (and W2s, etc), and TouchID authentication (fingerprint) just to name a few.

EmployeeXperience has not been updated in six years so it's no wonder why it is so horrible. I only use it just to take a look at my pay stub because I'd rather look at it electronically than keep accumulating paper.

I wish my employer would either use a different vendor for viewing online pay stubs or force the developer to provide at least one update a year.

Continuously crashes. Cannot open a single page. Please redo and fix all bugs. Your website does not work either. How are you selling a product to companies that is not working in any compacity? I thought it was my computers but see the website and app is not usable. Fix ASAP PLEASE would love to use it if it worked properly.

This is a great app for any employee! This displays all the information I need regarding my paycheck and even my W2! Very easy to navigate too.

Excellent! So easy to use and access my pay info!!

Just downloaded EmployeeXperience . Was able to view my most recent check but when I clicked on the W2 tab nothing happened. Closed and reopened EmployeeXperience same thing happened. Waste of time and space on my phone. Deleted it.

Quick and easy access to my pay stub! Well done!

Don't know what all the negative fuss is about. App downloads in seconds and works great.

I would better remove such beta version of app, together with Ad on site.
It's just doesn't work, first inside (hangs on reports, crashes), now outside (can't write login , just pass).

I just downloaded EmployeeXperience and logged in. Well I went to see my last paycheck and EmployeeXperience crashed. Now I can't log back in. I guess I'll have to stick with the website.

it worked as piece of crap on previous iOS version but on latest one it won't work at all. developers won't update or support it. don't waste your time. deleted

I can't print my pay stubs with EmployeeXperience

April 24, 2019
How can this continue to be this bad? The UI is still horrible and continues to lack any modern security for the login. In addition, there continues to be no logical flow of EmployeeXperience and find things in multiple drop down menus is ridiculous. I should not need a description as to what is in a menu and then it be able to find find I want in a menu. It’s clear that the UI is not a priority for the company nor is the end user obviously. Have you done user experience sessions? Do you know what the end user wants? Why is this still a web page within an app? Do you have Swift devs? This continues to be a sad attempt even after all this time since the last update and I still need to get a paper pay stub because you can’t figure out how to mange that an option at the employee level.

Finally, it remains quite clear that the employees of the company continue to write false reviews. If they only took the time to fix the product instead of writing idiotic reviews that in no match EmployeeXperience EmployeeXperience would be better. I will only give credit where credit is due. My reviews are fair and I update based on changes that are made. Obviously no significant changes were made here that impacted EmployeeXperience overalL.

January 11, 2019

I really do not understand how horrible EmployeeXperience is. I can’t access my W-2s since EmployeeXperience crashes each time I try. REWRITE EmployeeXperience AND LEARN AND KNOW WHAT YOUR USERS WANT!!!!

December 20, 2018

STILL HORRIBLE!!!!’

I’m not understanding however a financial firm that is responsible for paychecks can not have proper security for end users.

Further more, I am not certain how the same company can not scan/process paychecks that at be viewed online in its original form.

Finally, I DON’T WANT A PAPER CHECK! This should be an option on a user by user basis.

The requirements for all three of these cannot be that difficult. You have the use cases right here. Document the flow, document the requirements, work with the development to determine how to implement, test the implementation, deploy. Really not difficult. Keeping the star as one.

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August 4, 2018 Update

Still horrible UI and obviously no native Swift. All this does is use a web page.

In addition, I still can’t see the actual pay stub, just a PDF “report” which is useless. The UI continues to be non-user friendly. It’s as if you have no UX people working at theirs company at all.

Finally, there is still no reasonably good security except for a password when Touch ID and Face ID are available. This is simply a ridiculous app for vital information for employees. Keeping one star.

FYI... all of the five star reviews are obviously from your internal team.

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EmployeeXperience is absolutely horrible. The security to access my pay stubs is nil and doesn’t take advantage of Face ID or Touch ID. Furthermore, I can’t even see my actual pay stubs. It shows me an abbreviated “report” or my stub that does not even show deductions.

The UI is horrible, is not done using any native Swift whatsoever and it is clear that the end user UX was not taken into consideration at all. It’s simply a website on a mobile device.

Primepoint is clearly not on top of trends and what their customers needs are as EmployeeXperience was never well thought out.

It’s clear Primepoint just put this out there to say they have app.

Site offers lots of info with easy access throughout.