Contact Wetzel s Pretzels Support

I downloaded the app cause I absolutely adore Wetzel’s and get it every time I go to the mall. With the download of the app I got a free pretzel and it said it didn’t expire until March 31 of 2022 which I thought was great. I go to use it and when the lady working scans it she says it is expired, I try and scan it again and still expired even though on the app it still said it was good for another 2 months. I was really looking forward to that pretzel and I’m frankly disappointed with how the whole thing turned out considering how much I love Wetzel’s.

I just downloaded the app, created my account and received confirmation of the activation of my account. I attempted to log in and was told that my account did not exist. I reviewed the emails that were sent to my email and attempted to activate my account again. The message I received was that there was a problem with activation. I attempted to recreate my account and was told that this email account already exists. The app can’t seem to make up it mind, my account is either there or it isn’t...

It seemed to work at first but now never works. I can’t login from my Facebook account. It gives an error every time. When I try to login with my email it says it’s linked to a Facebook account and I need to login with Facebook and then we are back to the first problem. I’ve gotten several promotional emails from them saying I have a reward in my account but I can’t ever access it because the app is so messed up.